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Salesforce CRM Admin

Salesforce CRM Admin

NxtWave

0 years

0 Lacs

hyderabad telangana india

Posted:5 days ago| Platform:

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Skills Required

salesforce crm marketing service data integrity management configuration customization workflow optimization security maintenance consistency deduplication compliance regulations communication compensation schedule

Work Mode

On-site

Job Type

Full Time

Job Description

🏢 Role Overview
We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization.💼 Key ResponsibilitiesThe CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails:CRM System Configuration

System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes.
Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations.

Data Management

Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM.
Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency.
Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality.

Compliance and Security

Data Security: Ensure data security and compliance with industry regulations and organizational policies.
Security Protocols: Implement data protection measures and monitor adherence to security protocols.

🎖️ Qualifications

Educational Background: Bachelor’s degree
Experience: Preferably proven experience as a CRM Administrator or in a similar role.
Interpersonal Skills: Strong communication and interpersonal skills.

📄 Additional Information

Compensation: Competitive salary based on experience and qualifications.
Work Location: Hyderabad
Work Arrangement: Office
Work Schedule: 6 Days a week

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