Salesforce Consultant - Sales & Marketing Cloud

Description

Key Responsibilities

• Lead and manage Salesforce implementations across platforms including Sales Cloud, NPSP Cloud / Fonteva Cloud, Community Cloud, and Marketing Cloud.
• Design, develop, and maintain Salesforce solutions using Flows, Process Builder, and Workflow Rules.
• Create and manage custom objects, fields, page layouts, custom labels, and reports based on business requirements.
• Oversee data migration and integrations using tools such as Data Loader.
• Work within an Agile/Scrum framework, coordinating with onsite and offshore teams.
• Plan and manage sprints, daily stand-ups, sprint reviews, and retrospective meetings.
• Identify technical and functional issues, perform root cause analysis, and implement effective solutions.
• Ensure all deliverables meet quality standards and are completed on time at the end of each sprint.
• Act as a key point of contact for internal and external stakeholders, facilitating clear and effective communication.
• Mentor and guide development teams to improve Scrum maturity and technical capabilities.
• Support Salesforce cloud implementations, system integrations, and data migrations as required.
  

Required Skills & Qualifications

• Strong experience with Salesforce Automation tools : Flows, Process Builder, and Workflow Rules.
• Solid understanding of Salesforce data model and customization capabilities.
• Hands-on experience with data migration and system integrations.
• Proven experience working in Agile/Scrum methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management skills.
• Salesforce Administrator Certification (mandatory).
• Prior experience working as a Senior Salesforce Administrator for global clients.
  

Preferred Qualifications

• Experience implementing multiple Salesforce cloud platforms.
• Exposure to complex enterprise-level Salesforce integrations.
• Additional Salesforce certifications are a plus.