Role Overview
The Salesforce Commerce Cloud (SFCC) Technical Lead is responsible for leading the design, architecture, and technical implementation of complex SFCC solutions. This role oversees a team of developers, ensuring high-quality code delivery, scalable architecture, and best practices across all Commerce Cloud projects. The Technical Lead acts as a trusted technical advisor, collaborating with business stakeholders, solution architects, and project managers to deliver enterprise-grade digital commerce experiences that align with client objectives and industry standards.
Key Responsibilities
Technical Leadership & Architecture
-
Lead the technical design, architecture, and implementation of Salesforce Commerce Cloud (SFCC) projects (B2C and B2B).
-
Define coding standards, best practices, and deployment guidelines for the development team.
-
Ensure all technical solutions are aligned with Salesforce Commerce Cloud architecture, performance, and security requirements.
-
Review and validate solution designs, technical specifications, and integrations with other systems (CRM, ERP, OMS, and payment gateways).
-
Conduct code reviews and ensure high-quality, maintainable code delivery.
Development & Integration
-
Provide hands-on development support using SFCC Script (controllers, models, pipelines, and ISML) and related backend technologies.
-
Oversee the design and implementation of custom cartridges, REST APIs, and third-party integrations (tax, payment, shipping, CRM, analytics, etc.).
-
Manage integration efforts with frontend frameworks, ensuring seamless coordination between backend and UI components.
-
Optimize site performance, scalability, and maintainability across environments.
Project Management & Collaboration
-
Collaborate closely with project managers, solution architects, and business stakeholders to define scope, estimate effort, and plan sprints.
-
Translate business requirements into technical deliverables and ensure alignment across teams.
-
Oversee deployment pipelines, version control processes, and CI/CD best practices.
-
Ensure projects adhere to timelines, budgets, and quality standards.
Team Mentorship & Guidance
-
Mentor and coach SFCC developers, providing guidance on complex technical challenges.
-
Facilitate knowledge sharing, training sessions, and peer learning initiatives.
-
Support performance reviews, skill development, and continuous improvement within the development team.
Innovation & Continuous Improvement
-
Stay current on Salesforce Commerce Cloud innovations, emerging eCommerce technologies, and architectural trends.
-
Proactively recommend process optimizations, new tools, and automation to improve delivery efficiency.
-
Evaluate new features and provide proof-of-concept implementations when appropriate.
Required Skills and Qualifications
Education:
-
Bachelor’s Degree in Computer Science, Information Technology, or related field (or equivalent professional experience).
Technical Experience:
7+ years of hands-on experience in Salesforce Commerce Cloud (SFCC) development, with at least 2+ years in a technical lead or architect role.-
Certified Commerce Cloud Developer (DiD/CIP) or SFCC Architect certification required.
-
Proven experience in end-to-end SFCC implementations (B2C and B2B), including multi-site and multi-region deployments.
-
Deep understanding of SFRA framework, Demandware Script, and Headless Commerce (API-led) architectures.
-
Strong proficiency in JavaScript, Node.js, and server-side scripting.
-
Experience integrating with CRM, OMS, ERP, and third-party APIs.
-
Solid understanding of cloud deployment models, CI/CD, and version control using Git.
-
Familiarity with UX Studio, Business Manager, and tagging/testing tools.
Soft Skills:
-
Strong leadership and mentorship capabilities, with a collaborative, team-first approach.
-
Excellent analytical, problem-solving, and architectural design skills.
-
Strong communication skills — able to translate complex technical concepts into business terms.
-
Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.
-
Strategic mindset with an eye toward innovation and scalability.
