Sales Trainer

Job Summary:

We are seeking a dynamic and professional Sales Trainer to design and deliver training sessions for our sales team. This role focuses on product knowledge, enhancing sales techniques, CRM/portal training, refresher sessions, and ensuring consistent performance across the team. Candidates with BPO training experience will be preferred as it demonstrates strong exposure to structured training, communication, and client-handling skills.

Key Responsibilities:

• Conduct structured training programs for sales team members.
• Train on product knowledge (packaging materials, SKUs, applications).
• Teach sales techniques: lead generation, client communication, objection handling, upselling & cross-selling.
• Deliver CRM tools, portals, and reporting systems training.
• Monitor trainee performance, provide feedback, and prepare progress reports.
• Conduct refresher sessions for existing staff to improve productivity.
• Collaborate with Sales Head/MD to align training with business goals.
• Maintain updated training material, presentations, and role-play modules.

Requirements:

• Graduate in any discipline (MBA/PG in Sales/Marketing preferred).
• 3–6 years of experience in sales training, preferably in e-commerce, B2B, or BPO environments.
• Strong communication & presentation skills (Hindi & English).
• Experience in preparing training modules & delivering interactive sessions.
• Good knowledge of sales processes, CRM, and MS Office.
• Ability to motivate, mentor, and build confidence in fresh hires.

Preferred Qualities:

• Prior experience in manufacturing, packaging, e-commerce, or BPO training.
• Positive, energetic, and approachable personality.

Ability to simplify complex concepts for easy understanding

CONTACT NO

8448115439

NISHA

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Have you conducted training for B2B or e-commerce sales teams?

Please share specific examples and outcomes.

• Which CRM tools or sales platforms have you trained teams on?
• Are you fluent in both Hindi and English for conducting training sessions?
• Have you handled underperforming sales trainees?

If yes, how did you support or improve their performance?

• How do you keep your training sessions engaging and interactive?
• Are you comfortable working from our warehouse in Mundka, Delhi?

Please mention your current location and commuting preference.

• what qualities or strengths do you possess that make you effective in this role?
• How many years of experience do you have as a Sales Trainer?

Please briefly mention the industries you've worked in as a Trainer

• What types of sales teams have you trained (e.g., inside sales, field sales, telecalling)?
• Approximately how many sales team members have you trained in your career?

Work Location: In person