Sales Trainer

Company Name: Baynine Ventures

Role: Sales Trainer

Job Location: Navi Mumbai (base)

Hiring Manager: Cofounder

Role Overview:

We are seeking an experienced and strategic Sales Trainer who will be responsible for training, mentoring, and optimizing the performance of our Inside Sales team. You will play a pivotal role in enhancing sales effectiveness, improving lead conversion, and driving high-impact performance through structured learning programs, CRM mastery, and call quality improvements.

Key Responsibilities:

Training & Development

• Design and implement comprehensive training programs for Inside Sales executives across onboarding, product knowledge, soft skills, CRM usage, and sales process.

• Conduct regular sales workshops, mock calls, and role-play sessions focused on lead qualification, pitch structuring, objection handling, and closing techniques.

Sales Process Excellence

• Ensure adherence to the complete inside sales funnel — from lead capture to conversion and retention.

• Define best practices and SOPs for each stage of the funnel (CRM management, follow-ups, demo handling, and closure).

• Work closely with the Sales Manager to identify skill gaps and provide targeted coaching.

Call Monitoring & Quality Assurance

• Monitor and evaluate recorded calls daily/weekly to ensure script adherence, tonality, empathy, and closing skills.

• Provide structured feedback and call coaching to individual team members to improve conversion metrics.

CRM Utilization & Data Analytics

• Train and ensure disciplined use of CRM tools (Zoho, Salesforce, HubSpot, LeadSquared) for tracking, segmentation, lead scoring, and pipeline health.

• Leverage data to identify performance bottlenecks, high-potential reps, and process improvements.

• Create monthly training dashboards to track progress, ROI, and knowledge retention.

Collaboration & Strategic Input

• Work with Founders, Sales, Product, and Marketing teams to align training initiatives with business goals and customer expectations.

• Provide insights from ground-level interactions to refine scripts, GTM strategies, and customer personas.

Required Skills & Experience:

• 6–10 years of experience in Inside Sales Training, preferably in EdTech, HealthTech, SaaS, or D2C industries.

• Proven track record of training high-performing inside sales teams.

• Strong understanding of CRM platforms, lead lifecycle management, and sales KPIs.

• Analytical mindset with strong command over sales data and performance reporting.

• Exceptional communication, coaching, and team motivation skills.

• Empathetic, dynamic, and high-energy personality with a solution-first mindset.

What You’ll Gain:

• Opportunity to shape and uplift the sales DNA of a high-growth health-tech venture.

• Autonomy to create impactful learning ecosystems and drive tangible revenue outcomes.

• Work directly with leadership from top-tier B-schools and scale a revolutionary wellness brand.

Job Types: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Benefits:

• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Do you have sales training experience?
• Do you have experience in lead conversion?

Work Location: In person

Expected Start Date: 21/07/2025