Sales Trainer

Role & responsibilities

• Responsible for Sales Inductions, Product Knowledge, Selling skills & other training for the sales team. Prepares new sales team members by conducting the orientation on sales process; imparting product knowledge and sales skills, developing individual coaching plans; providing resources and assistance; scheduling & delivering orientation program in the region.
  Responsible for enabling the sales team members to enhance their existing potential, improve their skills and increase productivity.
• Determines training needs by meeting with City Heads/Team Leaders; observing sales pitches and studying sales reports; conferring with reporting managers. Imparting On the Job training through demonstration, role plays and field level follow-ups to new joiners on the art and science of selling in BGSS.
• Design and develop training programs and content for sales training in consultation with multiple stakeholders as per the requirement. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
• Responsible for maintaining updated curriculum, contents for training all records pertaining to training process for audit purpose.
• Responsible for drive engagement & motivational initiatives in the branch to drive productivity.
• Work closely with lower productivity DSE's to address their skill gap & training needs and support the candidate to successfully complete Performance Improvement program.

Maintain sales data of all DSE's trained, periodically analyse the performance trends of DSEs provide proactive inputs to Managers to improve productivity.

Preferred candidate profile

• Graduate/Postgraduate in any discipline.
• Very good communication skills & presentation skills. Confident public speaker.
• Experience in LMS training content development & preparation of SOPs.
• Willingness to travel and conduct Training program at satellite locations.
• Certified Sales trainer & ability to communicate in vernacular skills will be a bonus.

Certifications in BFSI industry (IIBF, NISM etc for Retail Liabilities will be an added benefits)