Sales Team Lead - Coimbatore

Role Overview: As a Telesales Team Leader, you will be responsible for leading and motivating a team of telesales representatives to achieve sales targets and deliver outstanding customer service. You will play a pivotal role in driving performance, providing guidance and support, and fostering a positive and collaborative team environment. Responsibilities: l Lead a team of insurance telesales representatives, providing coaching, training, and performance feedback to optimize individual and team performance. l Set ambitious sales targets and develop strategies to achieve them, monitoring progress and implementing corrective actions as needed. l Conduct regular performance evaluations and provide constructive feedback to team members, recognizing achievements and addressing areas for improvement. l Develop and maintain a comprehensive understanding of our insurance products, processes, and systems to effectively support and guide team members. l Monitor sales calls and provide ongoing coaching to enhance sales techniques, product knowledge, and customer service skills. l Collaborate with other departments to streamline processes, resolve customer issues, and ensure a seamless customer experience. l Stay updated on industry trends, competitor activities, and regulatory requirements to inform sales strategies and maintain compliance. l Prepare and analyze sales reports, identifying trends and opportunities for improvement, and presenting findings to management. Requirements: l Proven experience in insurance telesales, with a track record of meeting or exceeding sales targets. l Previous experience in a leadership or supervisory role, with strong coaching and teambuilding skills. l Excellent communication skills, both verbal and written, with the ability to effectively interact with team members, clients, and stakeholders. l Strong organizational skills and the ability to prioritize tasks in a fastpaced environment. l Proficiency in CRM software and MS Office Suite. l Demonstrated ability to analyze data, identify trends, and make datadriven decisions. l Knowledge of insurance products, regulations, and industry best practices. l Bachelor's degree in Business Administration, Marketing, or a related field preferred. Benefits: l PF , ESI , Group Medical Insurance. l Competitive salary and Incentive structure. l Training and professional development opportunities. l Supportive and collaborative work environments. l Opportunities for career advancement within the insurance & Sales sector. Location: Star Health And Allied Insurance No-79, 1st Floor, Pudur Main Road, Peelamedu, Pudur Coimbatore - 641004.