Sales Support Specialist

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: #LI Onsite.

This role is contributing to the Process Industries division in the India region. Main stakeholders include customers, consultants, OEMs/EPCs, and internal cross-functional teams.

• Managing pre-sales activities, technical sales, bidding, and positioning solutions and services in the Process Industries division.
• Driving customer engagement, solution design, estimation, and coordination with the sales team for assigned segments.
• Conducting technical evaluations, cost benchmarking, risk and opportunity analysis for proposed solutions.
• Collaborating with cross-functional teams, including operations, to assess solution feasibility and previous implementation experiences.
• Presenting the latest technologies to customers and aligning solutions with long-term and short-term segment growth strategies.
• Promoting service offerings such as rip-and-replace, service agreements, and system upgrades.

• Bachelor's degree in Electronics, Communication, or Instrumentation Engineering, or equivalent, with 8 to 12 years of experience in technical sales, estimation, and customer engagement.
• Strong knowledge of control systems, digitalization, instrumentation, plant communication systems, and automation industry trends.
• Proven expertise in pre-sales activities, product positioning, go-to-market strategies, and solution design.
• Excellent interpersonal and communication skills, with experience working across cross-functional teams and engaging with customers.
• Hands-on experience in technical evaluations, cost benchmarking, and risk/opportunity analysis for industrial automation solutions.
• Knowledge of Metals, Cement, or Mineral Processing industries is an advantage, along with a strong understanding of ABB automation solutions.