Sales Operations Specialist

Company Description

FACE Prep is India's leading platform for placement-focused skill development, specializing in job preparation for the tech sector. Since its inception in 2008, FACE Prep has empowered over one million students to kickstart their careers in technology. Through diverse programs, including masterclasses, self-paced preparation resources, and workshops, FACE Prep equips students with the essential skills required to secure top-paying tech jobs. With a proven track record, FACE Prep's alumni have built careers in prestigious companies like Google, Microsoft, Meta, Amazon, Adobe, and many more. FACE Prep is dedicated to transforming career aspirations into achievements.

Role Description

The Sales Operations Specialist will play a key role in supporting the sales team by managing and optimizing sales processes, analyzing sales data, and ensuring operational efficiency. Daily responsibilities include coordinating with sales teams, addressing customer inquiries, facilitating communication across departments, and tracking key performance metrics to identify areas for improvement. This is a full-time, on-site role based in Chennai, providing opportunities to collaborate with diverse teams and contribute to the company’s growth.

Qualifications

• Strong analytical skills to assess sales data, track performance, and optimize processes
• Excellent communication skills for effective collaboration with team members and cross-functional departments
• Customer service skills to address client inquiries and ensure a positive customer experience
• Competence in sales and sales operations to support and drive the efficiency of the sales team
• Proficiency in using CRM tools or related sales management software is a plus
• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.

Immediate joiners who can reliably commute or travel across Chennai only need to apply. Laptop is mandatory.

Location: Chennai(Siruseri, Navalur & OMR)