Sales Operations Manager

5 years

3 - 4 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Sales Operations Manager
Company: Data Grid Labs
Location: Kunnamkulam, Kerala (On-site)
Job Type: Full-time

About the Company:

Data Grid Labs, located in Kunnamkulam, Kerala, operates as the extended operational office of our UAE-based parent companies – Al Safwan Marine, Sharjah and Louis Fire & Safety, Abu Dhabi.

Though located in Kerala, all our functions are exclusively dedicated to supporting our UAE entities, with no commercial operations within the local market. Our 35+ professionals support vital departments such as Sales Coordination, Human Resources, Administration, Finance, and Estimation.

  • Louis Fire & Safety, Abu Dhabi: A leading provider of Fire Safety Solutions, with 80+ professionals serving residential, commercial, and industrial sectors.
  • Al Safwan Marine, Sharjah: A reputed name in Marine Safety Inspections, employing over 70 professionals and known for technical excellence and client satisfaction.

Position Overview:

We are seeking a highly responsible and experienced Sales Operations Manager to lead and supervise our Sales Support and Quotation Team based in our Kunnamkulam office. The ideal candidate will possess excellent managerial skills and the ability to drive team performance through accountability, guidance, and problem-solving.

Note: Prior experience in quotation preparation is not mandatory, as comprehensive training will be provided. However, strong team management experience is essential.

Key Responsibilities:

  • Lead, manage, and supervise the Sales Coordination/Quotation team, ensuring timely and accurate execution of daily duties.
  • Monitor team performance and ensure all quotations and client communications are handled without delays.
  • Act as a mentor and problem solver for the team, identifying and addressing operational challenges.
  • Collaborate with internal departments to ensure smooth coordination and workflow.
  • Regularly review and track team deliverables, maintain quality control, and implement process improvements where necessary.

Additional Duties (Team Functions Overview):

  • Oversee order processing, quotation preparation, and invoice handling.
  • Ensure documentation, customer databases, and sales-related records are up to date.
  • Support internal and external communication related to sales and order management.
  • Coordinate with logistics and procurement departments for order fulfillment.
  • Assist in the creation of reports, analysis of sales data, and identification of performance trends.

Required Qualifications:

  • Graduate / Post Graduate in any discipline.

Required Experience:

  • Minimum 5 years of experience in team management or managerial roles.

Required Skills:

  • Strong leadership and communication skills.
  • Excellent organizational and problem-solving abilities.
  • Ability to handle pressure and manage multiple tasks simultaneously.
  • Proficiency in English is essential.

Working Days & Hours:

  • Monday to Saturday
  • 9:00 AM to 6:00 PM
  • All Saturdays half-day: 9:00 AM to 2:30 PM

Job Location:

  • On-site – Kunnamkulam, Kerala
  • Candidates residing nearby will be preferred.

How to Apply:

Please submit your application through Indeed.
We look forward to connecting with capable candidates who are ready to lead and grow with us.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Internet reimbursement

Supplemental Pay:

  • Performance bonus

Experience:

  • Total Work: 4 years (Required)

Language:

  • English (Required)

Work Location: In person

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