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Sales Operations Analyst

Sales Operations Analyst

BMC Software

4 - 5 years

9 - 14 Lacs

pune

Posted:23 hours ago| Platform:

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Skills Required

operations analyst sales training order management channel partner channel sales var ai matrix sales support sales ai tools operations automation service delivery relationship management saas business continuity onboarding agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Partner Operations Analyst will lead critical initiatives such as Business Investment Funds, Teaming, and Co-Sell Programs for the Helix Channel COE. The role includes providing remote partner support to WW Partner Managers, supporting distributors and VAR partners, coordinating product and sales training, and reviewing certification/badging with partners. The objective is to ensure high-quality service delivery, improve transaction velocity, drive automation/AI adoption, and enhance partner community coverage.

Here is how, through this exciting role, YOU will contribute to BMC''s and your own success:

Channel Partner Support

Own the WW Business Investment Funds, Teaming, and Co-Sell Programs
End-to-end ownership of partner agreements, system execution, and renewals
Act as back-up and ensure business continuity for the Channel COE Team

Channel Sales Support

Review Partner Deal Registration leads in BMCs PRM (Partner Hub) system
Drive revenue and support opportunity closure with indirect sales channel partners

Partner Onboarding & Enablement

Develop and execute New Partner Onboarding Plans with Channel Managers
Manage partner certification/badging
Follow up on Partner Enablement Plan execution
Support partners with BMC site access, login issues, and train them on site layout and usage

Reporting & System Updates

Follow up on partner report submissions (Forecast, Enablement Tracker, etc.) as per geo requirements
Update SFDC as required
Perform data integrity and sanity checks

Relationship Management

Work with internal and external teams involved in partner transactions, including:

VAR Partners
BMC Helix Partner Managers
BMC Helix Channel Operations
Order Management
Accounts
BMC Helix Vendors

To ensure you are set up for success, you will bring the following skillset & experience:

4-5 years of experience in channel partner management, preferably in the IT products or SaaS industry.
A self-starter with a strong sense of ownership and accountability. The candidate should be ready to own the assigned region end-to-end, proactively support partner managers, and does what it takes to drive results. Should be agile, proactive, a team player, and someone who takes initiative to lead, support others, and create joint success stories. A doer with a strong drive to succeed and grow within the organization.
Excellent fluency in English language, both written and verbal communications.
Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute, and in some cases, lead to multiple efforts with stakeholders across the globe Use of automation in channel operations or AI tools in channel Operations will be a huge added advantage

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Sales Operations Analyst