Sales Manager

We are hiring a high-performing Sales Manager to lead a team of passionate Inside Sales Executives and Team Leaders . The ideal candidate is a proven sales leader , experienced in managing D2C consultative sales teams in fast-paced, target-driven environments. You will be responsible for revenue generation, team performance, pipeline management, and customer satisfaction primarily in the higher education/EdTech space. Roles Responsibilities: Lead a team of 10 15 Admissions Counsellors and 1 2 Team Leaders Drive monthly and quarterly revenue and collection targets Manage the complete sales lifecycle from lead assignment to closure and post-sale Ensure quality in the sales pipeline through regular monitoring and coaching Oversee continuous training by TLs on profiling, objection handling, and closures Control attrition through mentoring and engagement Track performance through defined input/output KPIs Represent and promote the value of upGrad s learning programs Requirements: 3+ years of experience in B2C or Inside Sales (EdTech preferred) Proven track record of leading sales teams of 30+ members Strong command over consultative selling for high-ticket products Top 10% performer in previous sales roles Excellent English communication (written spoken) Highly data-driven with CRM proficiency and reporting skills Ability to handle pressure, targets, and customer expectations Proficient in MS Office Suite (Excel, Word, Outlook) Key Competencies: People management Customer-first mindset Problem-solving ability High ownership Ethical and dependable Empathetic leadership