Sales Manager

Drive Sales Growth:

a. Oversee daily sales operations to ensure monthly and annual revenue targets are achieved or exceeded.

b. Develop and execute sales plans, promotions, and lead management strategies in collaboration with the marketing team.

c. Identify and pursue new revenue opportunities, including high-value accounts and private client acquisitions, to supplement the revenue stream.

d. Monitor market trends and competitor activities to adjust strategies and capitalize on opportunities.

2.Enhance Client Retention:

a. Implement and refine strategies to improve client retention, enhance satisfaction, and reduce churn rates.

b. Manage escalated client issues, ensuring swift and effective resolutions to maintain client trust.

c. Regularly gather and analyze client feedback to drive continuous improvements in service delivery.

d. Plan and execute monthly or quarterly client engagement events to foster loyalty and build a strong community.

3.Team Management and Development:

a. Directly manage the sales and client servicing teams, over seeing scheduling, conflict resolution, resource optimization, and performance management.

b. Conduct regular training sessions to enhance the teams skills in sales techniques, client engagement, and product knowledge.

c. Act as the primary point of support for the team, addressing operational challenges and providing guidance.

d. Develop innovative incentive strategies to keep the team motivated and aligned with organizational goals.

4.Streamline Operations:

a. Optimize workflows and processes to ensure the smooth execution of sales strategies and operational efficiency.

b. Implement tools and systems to track and analyze team performance ,identifying trends, bottlenecks, and areas for improvement.

c. Collaborate with cross-functional teams to ensure alignment on organizational priorities and seamless execution of initiatives.

5.Provide Strategic Insights and Updates:

a. Prepare and present weekly, monthly, and quarterly reports on sales performance, challenges, and actionable insights to the Sales Head and other stakeholders.

b. Contribute to forecasting efforts, ensuring alignment between team efforts and broader organizational objectives.

c. Leverage data analytics to identify key growth opportunities and refine strategies.

6.Represent the Brand:

a. Act as a brand ambassador during client interactions, industry events, and other relevant engagements.

b. Build and maintain strong relationships with key stakeholders, including clients, partners, and community members, to enhance the organization's reputation.