Home
Jobs

Customer Care Executive

0 - 1 years

0 Lacs

Posted:1 month ago| Platform: Indeed logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

1:- Provide prompt, professional, and friendly responses to customer inquiries via email, live chat, and web-based contact forms. 2:-Accurately diagnose customer issues and provide appropriate solutions or alternatives. 3:-Maintain thorough and accurate records of customer interactions using our CRM or ticketing system. 4:- Customer Support Representative specializing in email, chat, and web-based support 5:-Ensure follow-ups are conducted in a timely manner until resolution is achieved. 6:-Identify recurring issues and contribute to the creation of FAQs, knowledge base articles, and support documentation. 7:- Meet or exceed KPIs related to response time, resolution time, and customer satisfaction. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Night shift Rotational shift Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Required) Language: Hindi (Required) English (Required) Location: Powai, Mumbai, Maharashtra (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Acme Services
Acme Services

Industrial Machinery Manufacturing

malad-west Maharashtra

RecommendedJobs for You

Mohali, Khanna, Chandigarh, Kharar, Naya Gaon, Amritsar