Sales Executive

The candidate would be responsible for conducting market research to identify business opportunities
He/she would be responsible for developing marketing campaigns for promoting Verdant's products & services The role includes planning, research, distribution, advertising, public relations, organizing events and product development support

Responsibilities

• Generate new and repeat sales; provide product and technical information to customers; respond to inquiries for Verdants products and services in a timely manner; meet requests for catalogs, information or samples; follow up for status of inquiries
• Coordinate the customer related process for effective sales lead qualification; determine customer requirements and expectations in order to recommend specific products and solutions; recommend alternate products based on cost, availability or specifications;
• Setup and maintain customer files; maintain comprehensive and accurate records of customer requirements and review processes; update and maintain the CRM database for managing communication with customers and sales prospects
• Present price, delivery and other terms in accordance with standard procedures; support customer transactions such as orders, quotes or returns; obtain accurate information from vendors relating to shipment and delivery of products; monitor scheduled shipment dates to ensure timely delivery and expedite as needed; support for collection of pending payment
• Update sales pipeline and ensure conversion of potential opportunities to achieve sales targets; maintain sales accounts while ensuring customer service satisfaction and good client relationships; co-ordinate and ensure that timely reviews are conducted to meet sales objectives
• Identify trends in customer satisfaction or dissatisfaction; contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
• Communicate to the purchasing department unexpected increases or decreases in demand for products
• Plan and prioritize work; manage time effectively; complete personal tasks and work effectively with other members of the team