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Job Description: Sales Executive Company: TranceForm Department: Tiles /Sanitary Ware/Hey Concrete/Nova mix Section: Retail Sale Reporting Manager: Department Manager/General Manager - Operations / Directors Direct Reports: [To be mapped] Vacancies:- 5 (3 Female and 2 Male candidates preferred) Job Summary: The Sales Executive position at Trance Form's Tiles / Sanitary Ware/Hey Concrete/Nova mix department entails engaging with customers, generating leads, delivering product presentations, and closing sales. Effective communication and relationship management skills are key requirements for this role. Key Responsibilities: Customer Engagement: Attend to customers in the showroom. Assist customers in selecting products. Provide product presentations and customizations as needed. Respond to customer calls and inquiries promptly. Sales Process Management: Generate leads through architects, existing customers, and update in software tools. Follow up the lead and keep software updated at real time status Prepare and present quotations to customers, including reviewing discount structures. Negotiate and finalize quotations after obtaining approval from directors. Convert orders upon receiving advance payments or client purchase orders. Ensure Indent are sent against sales order or inventory is blocked in warehouse against sales orders. Follow up with clients for due payments and ensure timely delivery. Avoid mistake to keep customers satisfied. Never give wrong commitment which create customer complaints. Site Visits and Customizations: Conduct site visits to gather measurements and understand customization requirements. Ensure all specific customer requirements are met and documented. Inventory and Display Management: Ensure new arrivals are displayed in the showroom. Manage the display of products available in the warehouse. Focus on clearance sales and non-moving items. Team Collaboration and Administration: Work closely with accounts, logistics, purchase, and warehouse departments. Coordinate sales returns with the logistics and accounts team. Achieve monthly, quarterly, and yearly sales targets. Own the responsibility for targets and customer satisfaction. Note: - Additional responsibilities can be added if required by Management. Competency-Based Responsibilities Matrix: Key Responsibility Area Key Performance Indicator (KPI)Skills Required Customer Engagement Low customer complaints Ms Office, Communication, Presentable Sales Process Management Achievement of sales targets, low customer dues Negotiation, Sales, Follow-up skills Site Visits and Customization measurements and customization-solving, Attention to detail Inventory and Display Management Display accuracy and clearance sales Inventory management, Organizational skills Team Collaboration and Administration Effective teamwork and target achievement Teamwork, Adaptability, Coordination Educational Qualifications: Competency-Based Responsibilities Matrix: Key Responsibility Area Key Performance Indicator (KPI)Skills Required Customer Engagement Low customer complaintsMS Office, Communication, PresentableSales Process ManagementAchievement of sales targets, low customer duesNegotiation, Sales, Follow-up skillsSite Visits and CustomizationsAccurate measurements and customizationsProblem-solving, Attention to detailInventory and Display ManagementDisplay accuracy and clearance salesInventory management, Organizational skillsTeam Collaboration and AdministrationEffective teamwork and target achievementTeamwork, Adaptability, Coordination Educational Qualifications: Competency-Based Responsibilities Matrix: Key Responsibility Area Key Performance Indicator (KPI)Skills Required Customer Engagement Low customer complaints Ms Office, Communication, Presentable Sales Process Management Achievement of sales targets, low customer duesNegotiation, Sales, Follow-up skills Site Visits and Customizations Accurate measurements and customizationsProblem-solving, Attention to detail Inventory and Display Management Display accuracy and clearance salesInventory management, Organizational skills Team Collaboration and Administration Effective teamwork and target achievementTeamwork, Adaptability, Coordination Educational Qualifications: Required: Any Graduate Experience: 4 to 7 years Specific Industry Experience: Product knowledge and spoken communication skills E mail ID: - hr@srushtibaths.com Mobile no : - 7013954339 Tranceform, Plot number 1029, Rd No. 45, Opposite Electric Substation, CBI Colony, Jubilee Hills, Hyderabad, Telengana 500033
