Sales cum Service Support Coordinator

Company Description

Company Description

At Brainwonders, we are proud to be India’s largest career counselling and guidance company, recognized for our commitment to transforming students' futures. With 1223+ educational institutes using our services, 93+ corporate connections, and 108+ franchisees, we have built an expansive network of support for students, educators, and professionals. Brainwonders has earned numerous national and regional awards for excellence in career counselling and guidance, and is consistently rated as one of the highest-paying employers in the counselling industry by various job portals.

Location:

Job Type:

Experience Required:

Job type:

Industry Preference:

About the Role:

Sales cum Service Support Coordinator

AI training (worth ₹1.5 lakhs)

Key Responsibilities:

• Coordinate between sales, service, and internal support teams to ensure smooth business operations.
• Manage and maintain sales tools (CRM systems, reporting dashboards, etc.) and customer data with accuracy.
• Support the sales team in lead generation, proposal development, and follow-ups.
• Handle service support requests and ensure timely resolution with a customer-centric approach.
• Prepare regular sales and service performance reports for management.
• Maintain strong client relationships and ensure post-sales support aligns with service standards.
• Liaise with cross-functional teams to optimize processes and improve customer satisfaction.
  

Requirements:

• 7 to 10 years of relevant experience in sales support, service coordination, or customer success.
• Background in EdTech, Tech, or Service industries is highly preferred.
• Proficiency in English (written and spoken) is a must.
• Working knowledge of sales tools/CRMs (e.g., Salesforce, HubSpot, Zoho, etc.)
• Strong communication, organizational, and multitasking skills.
• Ability to work independently and collaboratively in a fast-paced environment.
  

Benefits:

Timings for the Walk-In Interview

• AI Training Program worth ₹1.5 lakhs (fully sponsored by the company).
• Opportunity to work with a future-ready organization.
• Collaborative and growth-oriented work culture.
• Exposure to both sales and service functions, offering a holistic business view.
• Salary: 35,000 - 45,000 INR
• Working hours: 10 am - 7pm (Monday - Saturday)