Sales Coordinator

0 years

4 - 5 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Team Management & Coordination
  • Supervise and guide the sales coordination team to ensure timely completion of tasks.
  • Allocate responsibilities and monitor performance of sales coordinators and executives.
  • Support team members in handling escalations and complex customer requirements.
  • Customer Relationship Management
  • Maintain strong communication with existing clients, ensuring timely responses to queries.
  • Follow up with lost or inactive customers to rebuild relationships and generate business.
  • Ensure high standards of customer service and satisfaction at all times.
  • Sales Support & Execution
  • Coordinate with production, logistics, and accounts teams for seamless order execution.
  • Track quotations, orders, invoices, and payments using CRM and other sales tools.
  • Maintain accurate sales data, customer records, and follow-up schedules in the CRM.
  • Prepare MIS reports, sales performance trackers, and dashboards for management review.
  • CRM & Data Management
  • Ensure timely and accurate data entry in CRM systems.
  • Track sales pipeline, customer interactions, and follow-ups through CRM.
  • Analyze customer data to identify trends, lost opportunities, and areas for improvement.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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