Sales Coordinator

· Assist with marketing initiatives, including managing social media posts through an external agency.

· Share product details, promotional materials, and new product updates to engage with customers effectively.

· Coordinate and execute advertisements for new product launches across relevant platforms.

· Conduct research to identify market trends and opportunities, targeting potential customers, manufacturers, and dealers.

· Establish and maintain relationships with potential clients, generating leads to expand the customer base.

· Perform regular follow-ups with clients regarding order status, payments, and new product arrivals through WhatsApp and other communication channels.

· Represent the company at Expo ,exhibitions, manage product displays, and engage with customers to build relationships.

· Capture and maintain customer contact details for future communication and follow-ups. Monitor all dispatches to ensure they are completed on time, addressing any delays by notifying the salesperson concerned to inform the customer.

· Regularly update and maintain daily dispatch data, including sales reports, and verify all courier challan details.

· Generate and process ERP, PI, and sales orders to ensure prompt order fulfillment.

· Provide the sales team with product photos, dimensions, and catalogs as required for their customer interactions.

· Address and resolve customer inquiries, ensuring proper communication and timely responses.

· Oversee the replacement process with the warehouse team and ensure seamless delivery to customers.

· Follow up with customers regarding pending payments to ensure timely receipts

. · Assist the field sales team by providing necessary support for sales activities and helping to coordinate tasks within the sales department.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9974123142