Role: The L1 Support SD-WAN manages customer calls and effectively utilizes technical skills and network monitoring to resolve customer issues efficiently and maintaining clear communication with customers both verbally and in writing. Key Responsibilities: · Complaint handling · Do advance level trouble shooting on call with customer. · Monitor the network on given system/tools · Co-ordinate with Field and NOC team for resolution · Identify technical issues and update the concern department for rectification. · Handhold and update customer on progress. Essentials: · Proficiency in network monitoring and technical troubleshooting. · CCNA Trained, · Minimum Diploma/ Graduate in Electronic and communication · Good verbal communication skills, with the ability to communicate clearly and professionally. Firewall Management: Design, deploy, and maintain firewall solutions (e.g., Palo Alto, Cisco ASA, Fortinet, Check Point, etc.). Configure and manage firewall policies, access control lists (ACLs), and VPN configurations. Monitor and respond to firewall events and alerts, ensuring compliance with security policies. Conduct firewall performance tuning, log analysis, and optimization. Perform regular audits and updates to firewall rules to ensure they meet security best practices. SD-WAN Management: Design, implement, and manage SD-WAN infrastructure for optimized network performance. Configure SD-WAN policies to ensure efficient routing and high availability across multiple WAN links. Manage SD-WAN controllers and endpoints to ensure proper traffic distribution and application prioritization. Troubleshoot SD-WAN connectivity issues and optimize configurations to enhance network performance. Collaborate with vendors for the installation, support, and maintenance of SD-WAN solutions. Security Monitoring & Troubleshooting: Monitor network traffic to detect any anomalies or potential security breaches. Conduct regular security assessments and vulnerability scans for firewall and SD-WAN infrastructure. Troubleshoot and resolve firewall and SD-WAN issues, including connectivity, security, and performance problems. Provide ongoing support for firewall and SD-WAN incidents, including root cause analysis Competencies: · Customer-Focused · Open to work in rotational Shift. · Adaptability · Teamwork · Quality-Oriented · Problem-Solving Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Provident Fund Shift: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person
Job Title: Sales Operations & Revenue Assurance Executive Location: Rajkot Experience Required: 3–4 Years Qualification: Graduate/Postgraduate in Business Administration, Commerce, or a related field Job Summary: We are looking for a detail-oriented and proactive Sales Operations & Revenue Assurance Executive to support our sales team and ensure accurate revenue tracking. The ideal candidate will have strong communication skills, hands-on experience in Excel, and a background in coordination and sales operations. Key Responsibilities: Support the sales team with daily operations, reporting, and performance tracking Ensure accurate and timely data entry and validation related to sales and revenue Monitor revenue assurance processes to prevent leakages and ensure compliance Coordinate with internal departments (sales, finance, logistics, etc.) to streamline sales and billing workflows Prepare and maintain regular MIS reports and dashboards using Excel Assist in forecasting and revenue reconciliation Handle documentation, follow-ups, and customer communication where required Identify process gaps and suggest improvements for better revenue control Key Skills & Competencies: Excellent communication and interpersonal skills Strong knowledge and hands-on experience with Microsoft Excel (formulas, pivot tables, charts, etc.) Proven experience in coordination and back-end sales operations Analytical mindset with attention to detail Ability to manage multiple tasks and deadlines effectively Preferred Experience: 3–4 years of relevant experience in sales operations, revenue assurance, or coordination roles Prior experience in telecom, FMCG, or service industries will be an added advantage Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Night shift Work Location: In person
Job Title: Sales Operations & Revenue Assurance Executive Location: Rajkot Experience Required: 3–4 Years Qualification: Graduate/Postgraduate in Business Administration, Commerce, or a related field Job Summary: We are looking for a detail-oriented and proactive Sales Operations & Revenue Assurance Executive to support our sales team and ensure accurate revenue tracking. The ideal candidate will have strong communication skills, hands-on experience in Excel, and a background in coordination and sales operations. Key Responsibilities: Support the sales team with daily operations, reporting, and performance tracking Ensure accurate and timely data entry and validation related to sales and revenue Monitor revenue assurance processes to prevent leakages and ensure compliance Coordinate with internal departments (sales, finance, logistics, etc.) to streamline sales and billing workflows Prepare and maintain regular MIS reports and dashboards using Excel Assist in forecasting and revenue reconciliation Handle documentation, follow-ups, and customer communication where required Identify process gaps and suggest improvements for better revenue control Key Skills & Competencies: Excellent communication and interpersonal skills Strong knowledge and hands-on experience with Microsoft Excel (formulas, pivot tables, charts, etc.) Proven experience in coordination and back-end sales operations Analytical mindset with attention to detail Ability to manage multiple tasks and deadlines effectively Preferred Experience: 3–4 years of relevant experience in sales operations, revenue assurance, or coordination roles Prior experience in telecom, FMCG, or service industries will be an added advantage Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Night shift Work Location: In person
Job Title: DC Server and Storage Expert Location: Rajkot (Government Office Deployment) Experience Required: Minimum 8 Years Qualification: BE/B.Tech in Computer Science, IT, or relevant field Certifications Preferred: Microsoft Certified: Windows Server Hybrid Administrator Associate / MCSE Red Hat Certified Engineer (RHCE) or equivalent Linux certification VMware VCP, Dell EMC / HPE Storage Certifications (desirable) Job Summary: We are looking for an experienced Data Centre Server and Storage Expert with strong expertise in managing, configuring, and maintaining data center infrastructure, including both Windows and Linux-based servers, as well as enterprise-level storage systems. The role demands hands-on experience and the ability to operate in a government-controlled secure IT environment. Key Responsibilities: Manage and monitor Data Centre infrastructure, including physical and virtual servers (Windows & Linux). Configure, maintain, and troubleshoot server hardware, storage arrays (SAN/NAS), and backups. Plan and implement system upgrades, patch management, and performance tuning. Ensure high availability, disaster recovery, and data integrity across all servers and storage devices. Work with virtual environments – VMware, Hyper-V, or other platforms. Create and maintain documentation of system configurations, procedures, and policies. Coordinate with application and network teams to support infrastructure requirements. Maintain compliance with security protocols and government IT policies. Respond promptly to incidents, outages, and service degradation affecting server/storage systems. ✅ Required Skills & Experience: 8+ years of hands-on experience in managing enterprise server and storage infrastructure. Strong proficiency in Windows Server (2016/2019/2022) and Linux OS (RHEL/CentOS/Ubuntu) administration. Experience with RAID configurations, SAN/NAS storage solutions (Dell EMC, NetApp, HPE, etc.). Familiarity with Active Directory, DNS, DHCP, Group Policies, and server roles/services. Backup and Disaster Recovery planning using tools like Veeam, Commvault, or NetBackup. Performance monitoring and capacity planning. Strong problem-solving skills and ability to work independently. Good communication and coordination skills. Employment Type: Full-time (Deputation/Contractual at Govt. Site – Rajkot) Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹700,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Night shift Work Location: In person
Position: Sr. Software Developer Experience : Minimum 10 years in the ICT domain Govt. Client Experience : At least 3 years of experience working with Government clients Qualification : B.E. in Computer Engineering / EC / IT Job Location : Rajkot, Gujarat Key Responsibilities: Design, develop, test, and maintain high-quality software solutions. Lead and mentor development teams to ensure timely and quality delivery. Collaborate with project managers and government clients to gather and analyze requirements. Ensure compliance with government standards, security protocols, and IT policies. Prepare and maintain technical documentation, reports, and project records. Support implementation, integration, and post-deployment activities at client locations as needed. Technical Skills: Proficiency in programming languages like Java, .NET, Python, or similar. Strong experience with databases (MySQL, Oracle, MS SQL Server). Hands-on experience in web development frameworks and tools. Familiarity with APIs, data integration, and cloud platforms. Understanding of SDLC, agile methodologies, and version control systems (Git, SVN). Required Soft Skills: Excellent communication and interpersonal skills. Strong leadership, problem-solving, and decision-making abilities. Ability to work independently and within cross-functional teams. Experience in managing client expectations and handling escalations Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Provident Fund Schedule: Day shift Work Location: In person
Position: Sr. Software Developer Experience : Minimum 10 years in the ICT domain Govt. Client Experience : At least 3 years of experience working with Government clients Qualification : B.E. in Computer Engineering / EC / IT Job Location : Rajkot, Gujarat Key Responsibilities: Design, develop, test, and maintain high-quality software solutions. Lead and mentor development teams to ensure timely and quality delivery. Collaborate with project managers and government clients to gather and analyze requirements. Ensure compliance with government standards, security protocols, and IT policies. Prepare and maintain technical documentation, reports, and project records. Support implementation, integration, and post-deployment activities at client locations as needed. Technical Skills: Proficiency in programming languages like Java, .NET, Python, or similar. Strong experience with databases (MySQL, Oracle, MS SQL Server). Hands-on experience in web development frameworks and tools. Familiarity with APIs, data integration, and cloud platforms. Understanding of SDLC, agile methodologies, and version control systems (Git, SVN). Required Soft Skills: Excellent communication and interpersonal skills. Strong leadership, problem-solving, and decision-making abilities. Ability to work independently and within cross-functional teams. Experience in managing client expectations and handling escalations Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Provident Fund Schedule: Day shift Work Location: In person
As a Thermal Engineer specializing in Heat Exchangers and HVAC Systems, your primary responsibility will be to oversee the thermal design, analysis, and validation of systems related to heat exchangers and HVAC solutions for outdoor enclosures and industrial applications. Your role will involve ensuring efficient cooling system design and implementation to manage the thermal requirements of high-power electronic equipment effectively. Your key responsibilities will include designing and simulating thermal systems incorporating heat exchangers, radiators, and HVAC components. You will conduct thermal analysis, both steady-state and transient, utilizing tools such as ANSYS, SolidWorks Flow Simulation, or equivalent CFD software. It will be essential to develop detailed technical specifications for HVAC and heat exchanger systems suitable for indoor and outdoor use, selecting appropriate materials and technologies to optimize heat transfer and durability across various environmental conditions. Furthermore, you will lead the testing, validation, and optimization of thermal solutions in laboratory and field settings. Collaboration with mechanical, electrical, IoT, and manufacturing teams will be crucial for the integration and deployment of thermal systems. Documenting all design calculations, assumptions, simulation results, and test data accurately is a key part of the role, along with supporting cost estimation, supplier evaluation, and manufacturing process improvements related to thermal components. To qualify for this position, you should hold a B.E./B.Tech or M.E./M.Tech degree in Mechanical Engineering, Thermal Engineering, or related fields, coupled with a minimum of 4-6 years of experience in thermal design and development, with a proven track record in heat exchangers and HVAC systems. Proficiency in CFD tools, such as ANSYS, FloEFD, SolidWorks Simulation, AutoCAD, and thermal design spreadsheets, is required. Additionally, a strong technical understanding of thermodynamics, fluid mechanics, heat transfer, and familiarity with standards like ASHRAE, ISO, or similar for HVAC design is necessary. Excellent written and verbal communication skills are essential for effective reporting, vendor discussions, and team coordination. Preferred qualifications include HVAC/R certifications, CFD training, or Six Sigma certifications. Preference will be given to candidates with experience in designing cooling systems for outdoor electrical enclosures or telecom equipment, familiarity with Peltier modules, fans, heat pipes, and alternative cooling technologies, knowledge of power electronics, IoT, and their thermal sensitivities, and the ability to work as a techno-commercial professional and manage customer technical teams. This is a full-time permanent position with benefits including a flexible schedule, health insurance, life insurance, and Provident Fund. The work schedule consists of day shifts and morning shifts, with the work location requiring in-person presence.,