Sales Coordinator - Satcom

Role Overview:
The Sales Coordinator will be responsible for supporting the sales team in driving lead generation, qualifying prospects, preparing proposals, coordinating sales activities, and ensuring customer satisfaction post-sale. The role requires strong communication, organization, and follow-up skills to help convert opportunities into long-term partnerships.

Key Responsibilities

1. Lead Generation

• Identify potential customers through inbound and outbound channels.
• Utilize marketing campaigns, industry events, referrals, and digital outreach to attract prospects.
• Leverage CRM systems and marketing automation tools to track and manage leads.

2. Lead Qualification

• Assess leads based on interest level, budget, decision-making authority, and timelines.
• Apply qualification frameworks such as BANT (Budget, Authority, Need, Timeline).
• Prioritize high-potential prospects for timely follow-up.

3. Needs Analysis & Categorization

• Gather and organize customer requirements into tiers: Essential (must-have), Performance (nice-to-have), and Delight (value-add).
• Prioritize needs based on business impact, urgency, and customer sentiment.

4. Proposal & Solution Presentation

• Prepare customized proposals based on customer needs and business goals.
• Clearly demonstrate product value, benefits, and ROI.
• Address queries and concerns through consultative selling approaches.

5. Negotiation & Handling Objections

• Discuss pricing, commercial terms, and implementation timelines.
• Resolve competitive comparisons, perceived risks, and other customer hesitations.
• Use effective negotiation techniques to arrive at mutually beneficial agreements.

6. Closing the Sale

• Facilitate the approval process, contract execution, and payment terms.
• Ensure timely documentation and compliance with company policies.
• Celebrate the closure and reinforce client partnership.

7. Post-Sale Follow-up & Customer Success

• Coordinate product onboarding, delivery, and after-sales service.
• Maintain regular engagement to ensure customer satisfaction and retention.
• Identify opportunities for upselling and cross-selling based on evolving customer needs.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 2–4 years of experience in sales coordination, inside sales, or customer relationship management.
• Proficiency in CRM tools, MS Office, and digital outreach platforms.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, target-driven environment.

Job Type: Full-time

Pay: From ₹30,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• What is your current CTC & expectation?
• Do you have experience in Lead Generation in shipping/ Telcom industry?

Education:

• Bachelor's (Preferred)

Location:

• Andheri East, Mumbai, Maharashtra (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Speak with the employer
+91 7977753793Application Deadline: 15/08/2025