Sales Coordinator

About company:

GlucoRX Healthcare Pvt Ltd is a leading provider of innovative diabetes management solutions, committed to improving patient outcomes with high-quality, cost-effective products. As part of the globally recognized GlucoRx group-one of the NHS’s largest suppliers of diabetes products-our company leverages extensive expertise in medical technology to deliver advanced healthcare solutions across India. Our mission is to empower individuals with real-time glucose insights, enabling better health outcomes and improved quality of life. We collaborate with leading global manufacturers to bring the latest innovations to healthcare providers, pharmacies and patients across India. Our commitment to affordability, accuracy, accessibility and expert support ensures that more people benefit from proactive diabetes care.

About the position:

We are seeking a driven and proactive Sales Coordinator for our Sales team who will play a key role in supporting the team, ensuring smooth and efficient operations throughout the sales process. This role is responsible for facilitating coordination between the sales team and cross-functional departments, providing both pre-sales and post-sales support, monitoring sales activities, and generating regular sales reports.

Key responsibilities:

• Act as a point of contact for the sales team and the healthcare clients
• Assist the sales team in processing orders and maintaining customer databases.
• Manage post-sales processes such as order tracking, product delivery coordination, follow-up support, and complaint resolution.
• Coordinate closely with the logistics and finance teams to ensure seamless order fulfilment and compliance with industry standards.
• Create and maintain monthly MIS reports for management review
• Provide customer support and maintain positive relationships.
• Assist in market research and identifying new business opportunities.
• Collaborate with the sales team on ongoing projects.

Required qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Proven experience in a sales support or administrative role.
• Strong knowledge of MS Office Suite (Excel, PowerPoint, Word)
• Excellent organizational and multitasking skills.
• Strong written and verbal communication
• Attention to detail and ability to work independently and as part of a team.

Preferred Skills:

• Experience in client relationship management.
• Experience in supporting both field and desk sales team
• Experience in healthcare products

What We Offer:

• Competitive salary and benefits
• Opportunities for growth and professional development
• A collaborative, innovative, and supportive team environment