Sales Coordinator from service industry - Goregaon W Mumbai

Sales Coordinator

Location

Age & Experience

Experience

Salary

Employment Type

Key Responsibilities:

• Lead and Sales Support

  : Coordinate with the sales team and clients to manage leads, proposals, and follow-ups. Ensure that client needs are met promptly.

• Customer Communication

  : Act as the main point of contact for clients, handling queries, updates, and providing timely responses via calls, emails, and other channels.

• Balance Payment collection

  : Collect the balance payment after the sales deal is closed and the token is collected.

• Sell small-ticket products

  : Meet sales targets for small programs, services, or consultancy slots, especially when slots are missed due to no-shows in pre-paid, pre-scheduled meetings.

• Documentation and Reporting

  : Maintain accurate sales reports, performance trackers, and client documentation. Ensure proper filing and up-to-date records of all interactions.

• CRM and System Management

  : Regularly update CRM systems, track sales activities, and ensure that client data and interactions are recorded accurately for performance tracking.

• Meeting Scheduling

  : Schedule, coordinate, and follow up on meetings, demos, and sales calls for the sales team, ensuring that all appointments are kept.

• Client Onboarding and Engagement

  : Assist in managing client onboarding processes and ensure a smooth transition for new clients, working closely with internal teams.

• Support in Sales Strategy

  : Assist with the development and execution of sales strategies and campaigns, helping the team meet their KPIs and targets.

• Invoicing and Quotations

  : Prepare quotations for clients, follow up on approvals, and manage the invoicing process to ensure timely and accurate billing.

• Team Collaboration

  : Collaborate with internal teams (e.g., operations, accounts) to ensure client needs are met, and sales objectives are achieved.

Requirements:

• Experience

  : 3-7 years in Sales Administration, Sales Coordination, or similar roles in the service industry.

• Education

  : Bachelor's degree in Business Administration, Sales, Marketing, or related field.

Skills

• Strong verbal and written communication skills (English and Hindi).
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and CRM software.
• Ability to multitask, prioritize, and manage multiple deadlines in a fast-paced environment.
• Excellent organizational skills with a high attention to detail.
• Positive attitude with a focus on customer service and teamwork.
• Strong problem-solving skills and a proactive approach.

Details Required:

Current Location

Current Mobile Number

Current Company

Current Salary

Expected Salary

Notice Period

Total Experience

Any Offer in Hand

Experience: 3-7 years in Sales Administration, Sales Coordination, or similar roles in the service industry Y/N

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