Sales Coordinator

Job Summary

A Sales Coordinator will be responsible to supports the sales team by handling administrative tasks,facilitating communication,and ensuring smooth sales operations.They act as a bridge between the sales team and other departments, and also manage customer interactions. Their role is crucial for efficient sales processes and achieving revenue growth.

Key Responsibilities of a Sales Coordinator

• Administrative Support:Managing schedules, preparing sales reports, maintaining customer databases, and coordinating travel arrangements.
• Communication Facilitation:Ensuring clear and efficient communication between the sales team, customers, and other departments.
• Order Processing and Tracking:Accurately processing customer orders, tracking deliveries, and addressing customer inquiries.
• Sales Data Analysis:Analyzing sales data to create reports and identify trends that can inform sales strategies.
• Sales Team Support:Providing sales representatives with necessary tools, leads, and information to close deals.
• Coordination with Marketing:Aligning marketing campaigns with sales goals and ensuring the availability of promotional materials.
• Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form
• Take the lead on organizing the resources necessary to put together high quality sales presentations
• Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date
• Act as the primary customer service contact for clients who have questions about their accounts or our products
• Work with other departments within the company to bring in additional help on creating sales presentations when needed.
• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events.
• Ensure adherence to laws and policies.

Skills and Qualifications

• Strong Communication Skills: Ability to effectively communicate with various stakeholders.
• Organizational Skills: Managing multiple tasks and maintaining accurate records.
• Problem-Solving Skills: Addressing customer issues and finding solutions to sales-related challenges.
• Computer Proficiency: Familiarity with CRM software, Microsoft Office Suite, and other relevant tools.
• Customer Service Skills: Providing excellent support to customers and ensuring their satisfaction.
• Analytical Skills: Interpreting sales data and providing insights to the sales team.

Job Type: Full-time

Pay: ₹28,000.00 - ₹32,000.00 per month

Work Location: In person