Sales Coordinator

1 - 31 years

1 - 2 Lacs

Posted:4 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:Customer Care: Handle inbound/outbound customer calls, emails, and queries in a professional and timely manner. Maintain strong relationships with distributors, retailers, and key clients by providing prompt support. Resolve customer complaints and issues by coordinating with relevant departments. Track and report customer feedback to improve service quality. Sales Coordination: Coordinate with the sales team to manage daily orders, dispatches, and delivery schedules. Process sales orders, invoices, and documentation in line with company policies. Ensure accurate stock availability information and share updates with customers/sales teams. Support sales executives by preparing reports, presentations, and sales data analysis. Follow up with clients for payments, outstanding dues, and order confirmations. Reporting & Administration: Maintain customer records, order databases, and MIS reports. Assist in preparing monthly/quarterly sales reports for management review. Coordinate with logistics, accounts, and production teams to ensure smooth execution of orders.

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