Sales Coordinator;

  Sales coordinator   JOB ROLE: Co-ordinator – Sales Company: Big Imports & Gifts Big Imports and Gifts, also known as BigImpex, is a leading corporate gift supplier established in Mumbai in 2003. With 150+ team members across BigImpex, Gokaldas Packaging, and Zexcel Medical Communications, we aim for excellence in every partnership. We specialize in creating innovative and custom-designed products to serve our clients’ unique needs with the goal of helping our clients build stronger brands through high-quality corporate gifts.   LOCATION: Bandra/ Mumbai Position Summary: This position will be responsible for driving import process of goods and materials, ensuring compliance with regulations and optimizing supply chain process. Job Responsibilities:  1. *Product Sourcing:*     - Research and identify suppliers or manufacturers for products based on client requirements.     - Negotiate with suppliers for best prices and terms, ensuring cost-effectiveness.     - Track and evaluate product quality, availability, and delivery timelines.   2. *Quote Management:*     - Prepare and send a quotation for a large volume of on a daily basis to clients.     - Ensure quotes are accurate, competitive, and align with clients’ requirements.     - Follow up with clients regarding the status of quotes, ensuring timely responses.   3. *Sample Coordination:*     - Coordinate and arrange for product samples based on client requests.     - Organize sample dispatch and track their deliveries to clients.     - Follow up with clients for feedback on received samples.   4. *Costing and Approvals:*     - Work with internal teams or suppliers to get product costing.     - Ensure timely approval of quotes and product costing from management.     - Update clients with revised or approved costs based on changes in requirements.   5. *Client Communication & Relationship Management:*     - Respond to client queries regarding quotes, orders, and product details.     - Maintain ongoing communication with clients regarding new product offerings or changes in pricing.     - Address any issues or concerns raised by clients and ensure their satisfaction.     - Build and maintain strong relationships with both new and existing clients.     - Inform clients about *in-house manufactured products* and actively encourage them to purchase      these products by highlighting their advantages, quality, and pricing.   6. *Order Processing:*     - Process confirmed orders and ensure proper documentation.     - *Load orders into the orders portal* once received, ensuring all details are accurate.     - Monitor the order status and communicate delivery schedules to clients.     - Constantly follow up with the orders team to ensure products are delivered on time and handle any issues during the delivery process.     - Assist with resolving any issues related to order fulfillment.   7. *Market Research & Trend Analysis:*     - Stay updated on market trends, product innovations, and customer preferences.     - Advise clients on new product offerings or alternatives to suit their needs.   8. *Administrative Support:*     - Maintain accurate records of quotes, orders, and client communications.     - Update client databases and ensure accurate filing of contracts and documents.     - Handle any administrative tasks related to sales processes.   9. *Cross-Department Collaboration:*     - Collaborate with logistics, purchasing, and finance teams to ensure smooth operations.     - Assist the sales team in achieving overall business objectives.   Required skills & qualifications:·         minimum 2+ yrs. of similar experience.    Email CV on hr@bigimpex.com;                        8657029926