Sales Consultant(Pre/Post Sales) - SaaS Startup

As a Customer Success Manager, you will spearhead our efforts to strategically source, onboard and manage mid-size to large property managers and property/revenue management companies. The role demands a dynamic approach to pipeline development, onboarding, and meticulous account management to ensure client success and satisfaction.

Key responsibilities:

• Serve as the principal touchpoint for mid to large property managers (PMs) across your defined territory and navigate them through the onboarding and account management process to maximize their engagement and satisfaction with the company
• Lead the acquisition and conversion of new mid to large PM leads and prospects through in-depth virtual product demonstrations
• Assist new mid to large PM leads set-up their account, and guide them through advanced features/customization relevant to their specific teams and operational use cases
• Proactively manage and cultivate relationships with large accounts in collaboration with the Sales ops team by closely monitoring their product usage and engagement levels, and conducting regular in-person/virtual check-ins to ensure high customer satisfaction and NPS
• Build and maintain a robust pipeline to meet or exceed performance targets by collaborating with events, partnerships, and marketing teams, leveraging webinars, tradeshows/conferences, and fostering local partnerships to generate opportunities in your territory
• Consistently meet & exceed performance targets
• Collaborate with the Sales ops team to update and maintain key information and history associated with your accounts on the CRM

About you:

• Experience in the Vacation Rental Industry or Revenue Management Services
• 4+ years of B2B quota-carrying sales experience and customer success/account executive, preferably with complex or technical SaaS products
• Math score of 85% and above in your 10th grade.
• Demonstrated ability to successfully demo software products for various use cases
• Strong analytical and quantitative ability to interpret data and drive revenue management strategies
• Thrives in collaborative settings, contributing to collective team targets and enhancing team dynamics.
• Exhibits a natural curiosity and a commitment to continuous learning
• Excellent communication/presentation skills and ability to build relationships.
• Exceptionally well-organized and good with time-management skills.