Job
Description
Job Title : Sales Consultant / Operation Executive. The role requires in-depth knowledge of travel destinations, excellent customer service, and the ability to organize customized travel experiences that meet client preferences and budgets and assists clients in planning and booking their travel arrangements, including transportation, accommodations, tours, and activities. Travel Planning & Booking: Provide recommendations based on client preferences, budgets, and travel trends. Create detailed itineraries with confirmed bookings and travel documentation. Assist clients with planning domestic and international trips and book flights, hotels, rental cars, cruises, and travel packages. Stay up to date with travel advisories, entry requirements, and health/safety regulations. Process payments, issue invoices, and manage refunds or rebooking's when necessary. Negotiating with suppliers and service providers effectively to offer better pricing. Sales & Promotions: Promote travel products and services through upselling and cross-selling. Proven experience in B2B sales, corporate travel sales, or account management. Meet or speak with clients to understand their travel needs and expectations. Achieve sales targets, KPIs and contribute to company revenue growth. Build and maintain strong relationships with clients and travel suppliers. Provide post-travel support and encourage repeat business and referrals. Offer personalized travel advice and alternatives when needed. Address client concerns, answer inquiries, and provide ongoing support. Act as a trusted advisor, offering tailored solutions to simplify corporate travel processes. Required Skills & Qualifications : Proven experience as a travel consultant or in a similar customer service role. Strong knowledge of global travel destinations. Excellent communication, organizational, and interpersonal skills. Maintain accurate client records and booking logs using CRM systems. Provide Sales reports to the Sales Manager every month end. Self-motivated, goal-oriented, and able to work independently and professional demeanor with a client-first approach. Benefits: Competitive salary and family insurance coverage benefits Opportunity to earn incentives based on performance. Opportunities for career growth within the company. Contact Details: HR Contact No: 7448319193. Email ID: internalhr.expressholidays@gmail.com
