19 Tour Management Jobs

Responsibilities: Must have experience in Holiday domain (International + Domestic) Help clients identify their ideal holiday package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as costing, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels worldwide and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on domestic and international travel trends. Skills Required: Excellent written and verbal skills with an objective to resolve Customer queries with wow experience; Must have knowledge of Sales profile and handling Leads; Good knowledge of Visa Processing & Documentation; Excellent Comprehension and Convincing skills; Soft skill required. Travel Domain experience is a must. GDS knowledge Galileo/Amadeus will be an added advantage. Perks & Benefits: PF Medical Insurance Free Meals Contact Detail= Tanu HR 88103 93685

Work From Home Job Responsibilities: * Manage reservations using CRM software * Negotiate rates with vendors * Ensure client satisfaction through effective communication * Oversee tour operations from start to finish * Resolve escalations promptly

UAE destination management company, seeks a Sales Manager for our new Pune office. Drive sales for Dubai/UAE travel, build partnerships, and increase Indian tourist volume. strong sales record, and network in the Indian travel market Sales incentives Performance bonus

Desired candidate should be well versed with international and domestic travel destinations. Should have handled tour package queries for direct clients and corporates.. Should be a team player. Knowledge of Far East, Middle East, European and Indian destinations is must. Basic knowledge of air ticketing will be an advantage for him/her. Desired candidate should be a keen learner The candidate should have excellent verbal and written communication skills, as they will be interacting with clients, vendors, and team members regularly. The candidate should have the ability to juggle multiple tasks efficiently while maintaining high standards of service and attention to detail.

Job Title : Sales Consultant / Operation Executive. The role requires in-depth knowledge of travel destinations, excellent customer service, and the ability to organize customized travel experiences that meet client preferences and budgets and assists clients in planning and booking their travel arrangements, including transportation, accommodations, tours, and activities. Travel Planning & Booking: Provide recommendations based on client preferences, budgets, and travel trends. Create detailed itineraries with confirmed bookings and travel documentation. Assist clients with planning domestic and international trips and book flights, hotels, rental cars, cruises, and travel packages. Stay up to date with travel advisories, entry requirements, and health/safety regulations. Process payments, issue invoices, and manage refunds or rebooking's when necessary. Negotiating with suppliers and service providers effectively to offer better pricing. Sales & Promotions: Promote travel products and services through upselling and cross-selling. Proven experience in B2B sales, corporate travel sales, or account management. Meet or speak with clients to understand their travel needs and expectations. Achieve sales targets, KPIs and contribute to company revenue growth. Build and maintain strong relationships with clients and travel suppliers. Provide post-travel support and encourage repeat business and referrals. Offer personalized travel advice and alternatives when needed. Address client concerns, answer inquiries, and provide ongoing support. Act as a trusted advisor, offering tailored solutions to simplify corporate travel processes. Required Skills & Qualifications : Proven experience as a travel consultant or in a similar customer service role. Strong knowledge of global travel destinations. Excellent communication, organizational, and interpersonal skills. Maintain accurate client records and booking logs using CRM systems. Provide Sales reports to the Sales Manager every month end. Self-motivated, goal-oriented, and able to work independently and professional demeanor with a client-first approach. Benefits: Competitive salary and family insurance coverage benefits Opportunity to earn incentives based on performance. Opportunities for career growth within the company. Contact Details: HR Contact No: 7448319193. Email ID: internalhr.expressholidays@gmail.com

Job Description: Sr. Operation - Executive Experience: Minimum (2yrs. In DMC) The Senior Operations Executive will manage day-to-day travel service functions including bookings, client servicing, vendor coordination, and issue resolution. The role demands strong attention to detail and a working knowledge of travel systems and processes. This position plays a key role in delivering seamless travel experiences to clients and supporting the overall efficiency of the travel desk. Handle end-to-end travel bookings including hotels, transfers, tours and excursions. Manage client interactions and provide prompt resolutions to travel-related queries. Monitor trip progress, cancellations, reschedules, and emergency support. Ensure documentation and data entry accuracy in CRM and booking tools. Assist with daily and weekly reporting and compliance tracking. Work closely with finance for invoicing and reconciliation of travel expenses. Perks & Benefits: PF Medical Insurance Contact: 9717632996 (Deepanshi Jain (HR)

Join Our Team Explore a Career in Travel! Are you passionate about travel, customer service, and creating unforgettable experiences? Were looking for enthusiastic, skilled, and motivated individuals to join our growing team! Who We Are At Holiday One we specialize in curating personalized holidays and unique travel experiences for clients across the globe. With a focus on quality, creativity, and customer satisfaction, our mission is to make every journey extraordinary. Why Work With Us? A dynamic and friendly work environment Opportunities for travel and industry training Competitive salary and incentives based on experience Career growth and professional development Be part of a team that values innovation, teamwork, and excellence Were Hiring For: Travel Consultants Experts in planning and booking tailored trips Sales Executives Energetic individuals who love connecting with clients Tour Coordinators Organized planners who ensure smooth travel operations Customer Support Friendly professionals to assist clients pre- and post-travel Digital Marketing & Content Creators Creative minds to grow our online presence What Were Looking For: Excellent communication and interpersonal skills Passion for travel and customer service Previous experience in the travel industry with Minimum 1 year and above Tech-savvy, organized, and detail-oriented individuals Ability to work independently and in a team How to Apply: Send your resume and a brief cover letter to surya@holidayone.in with the subject line: “Application – [Position Name]”. We can’t wait to explore the future of travel with you! Contact Us: Phone No : 91000 14531

Responsibilities: * Manage travel bookings & processes * Provide exceptional customer service * Maximize sales through upselling & cross-selling * Collaborate with tour operators & suppliers * Coordinate tour packages & itineraries

About the Role: As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip , you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike. Key Responsibilities Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved. Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and new EasyDarshan offerings. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and local coordination. Marketing & Feedback Loop: Participate in travel fairs, religious exhibitions, and local promotions. Share customer feedback to improve packages and marketing strategy. Preferred Candidate Profile Cultural Knowledge: Strong understanding of Indian religious traditions, rituals, and popular pilgrimage circuits (e.g., Char Dham, Jyotirlingas, Shaktipeeths, Tirupati, Vaishno Devi). Communication Skills: Fluent in Hindi and English. Knowledge of regional languages such as Telugu, Kannada, Marathi, Tamil is highly preferred. Customer-Centric Attitude: Passionate about delivering exceptional service, with empathy toward the spiritual and physical needs of pilgrims. Sales Acumen: Ability to identify customer needs and confidently present travel solutions that match their expectations. Interpersonal Skills: Friendly, approachable, and persuasive in guiding customers through their pilgrimage planning journey. Tech Familiarity: Comfortable using CRM tools, travel booking systems, and basic MS Office applications. Flexibility & Responsibility: Willing to work on rotational shifts or weekends when needed and able to manage multiple inquiries and bookings efficiently. Travel Enthusiasm: Prior experience or personal interest in visiting pilgrimage destinations is an added advantage. Experience: 1 to 6 years in a sales or customer service role in the travel or hospitality sector, preferably related to religious tourism. Educational Qualification: Graduate in any discipline, preferably in Travel, Hospitality, Tourism, or Religious Studies.

About the Role: As a Senior Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 6 to 11 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.

About the Role: As a Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 2 to 5 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.

About the Role As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients. Role & responsibilities: Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth. Preferred candidate profile: Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector. Educational Qualification : Bachelors degree in travel, tourism, business, or a related field. Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals. Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders. Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members. Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions. Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software. Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market. Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers. Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.

About the Role: As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities: Multi-Regional Customer Support : Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning : Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication : Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution : Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management : Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability : Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge : Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis : Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion : Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration : Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile: Experience : At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification : Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills : Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills : Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills : Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency : Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity : Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility : Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail : High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

We are looking for a passionate and energetic Travel Sales Executive. The ideal candidate will be responsible for converting travel enquiries into bookings by providing accurate itineraries and excellent client support throughout the sales journey. Required Candidate profile Proven travel sales experience preferred. Fluent in English, Hindi & Marathi. Good knowledge of travel destinations. Confident in closing sales & CRM use. Graduate; Travel & Tourism diploma preferred.

1. 8-10 years of experience in selling Domestic Holiday packages for both GIT and FIT and has good numbers of repeat clientele. Experience in managing retail sale for Domestic Holidays tours. 2. Experience in handling customers pre-post sales requirements 4. Experience in managing lead conversions & achieving assigned targets 5. Experience in excel sheet, power point, sales report & MIS reports 6. Strong market knowledge on competitors product & price, 7. Strong knowledge on lead generation through various BTL activities 7. Self-motivated, resourceful, ability and willingness to work in a multi-tasking environment. 8. Sound knowledge on GIT & FIT products 9. Language: English, Bengali & Hindi 10. Local resident of Kolkata will be preferred

Role : Trainee Travel Consultant Desired Candidate Profile : Female Candidate Positive approach Towards Team Work . Must excel at client interaction and engagement. Must be capable of building and maintaining strong client relationships. Must be proficient in the use of computers - Microsoft outlook, excel, word, power point, etc. Must have experience of using online portals . Training : Training will be provided under Senior travel Consultants Responsibilities The incumbent will be responsible for Outbound Tour Operations and Domestic Tours Designing itinerary, costing, hotel bookings etc. Handling customers for Outbound holiday packages, follow up with customers and clients. Would require customization of existing holiday package or building entirely a new package as per customer needs. Dealing with customer enquiries and aiming to meet highest level of customer satisfaction. Research appropriate holidays destinations suitable for adding to the portfolio Present the customer with recommendations and advise them on travel accessibility concerns coordinating with DMC making sure they understand the customer's requirements Dealing with Reservations, Operations, and Negotiations section Operational duties (air and land arrangements) ticket bookings Creative planning and designing of itineraries Managing the reservations process for bookings in a manner which ensures guest budget is achieved Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.

Travel Planning: Outbound tour executives help clients plan and book international trips, including flights, accommodations, activities, and transportation. They have a strong knowledge of various international destinations Required Candidate profile Candidate should have min 2 years experience in travel agency Candidate should have knowledge of short haul destination Should have knowledge of reservation system

# Attending queries over email for B2B & B2C Domestic Tours . # Sending Proposals for Package Tours & Hotel Bookings , Preparing Itineraries & Costing for Domestic Holiday packages. # Must Have product & experience of Domestic holiday packages. Required Candidate profile # Noth India Domestic Destination & Hotel Knowledge is needed # Should have experience in a travel company # Self-motivated, resourceful # Ability - willingness to work in a multi-tasking environment

Oversee tour planning, execution, and vendor management for seamless domestic & international travel. Ensure smooth operations, cost efficiency, and compliance. Manage customer experience, team performance, and documentation for growth.