Concierge / Tour Manager

As a Concierge / Tour Manager at Luxury Escapades in Delhi, India, your role involves curating exceptional travel experiences, managing high-profile clients, and ensuring seamless travel arrangements to deliver unparalleled luxury services. - Plan, organize, and manage luxury tours and personalized travel experiences. - Act as the primary point of contact for clients, ensuring all their needs are anticipated and met. - Collaborate with luxury hotels, transportation providers, and tour operators to deliver premium experiences. - Handle last-minute changes, client requests, and crisis management with professionalism. - Research and stay updated on exclusive destinations, events, and trends in luxury travel. - Provide concierge services, including dining reservations, event bookings, and bespoke activities. - Maintain excellent relationships with clients to build loyalty and repeat business. - Manage budgets, contracts, and vendor relationships efficiently. - Prepare detailed itineraries and ensure all logistical arrangements are flawless. Requirements: - Bachelors degree in Hospitality, Tourism, or a related field (Masters preferred). - 5+ years of experience in luxury travel, concierge services, or tour management. - Exceptional communication and interpersonal skills. - Strong organizational skills with attention to detail. - Proficiency in managing travel software and CRM systems. - Multilingual abilities are a plus. - Flexible and adaptable to working irregular hours, including weekends and holidays. - Passion for travel, luxury, and delivering top-tier client experiences. Your role will also require you to represent the brand's ethos of excellence and discretion in all client interactions.,