As an Operations Executive in Corporate Travel Solutions, your main responsibilities will include managing bookings, handling amendments and cancellations while adhering to client-specific policies. You will need to offer timely and courteous customer support through phone, email, or chat. Additionally, it will be your duty to monitor operations to ensure a smooth workflow and coordinate with suppliers to meet client requirements. Maintaining CRM data, generating reports to analyze trends and service metrics, and ensuring compliance with travel regulations to minimize errors are also crucial aspects of this role. Collaboration with internal teams and aiding in client onboarding and training will be part of your routine tasks. To excel in this role, you should be passionate about the travel industry and keen on contributing to an innovative corporate travel booking platform. Previous experience in managing bookings, supporting clients, and guaranteeing seamless travel experiences is essential. Proficiency in booking tools, strong attention to detail, and excellent problem-solving skills will enable you to make a significant impact in this position. Your skills in corporate affairs, managing client expectations, and knowledge of the travel and tourism industry will be beneficial in fulfilling the responsibilities of this role effectively.,
As a Graphic Designer at Cox & Kings, you will be responsible for producing high-quality visual content that aligns with the brand identity. Working closely with the marketing, branding, and digital teams, you will create compelling designs that resonate with the target audience and support business objectives. You will develop and design a wide range of creative assets, including digital ads, social media graphics, website visuals, brochures, and other marketing materials. Your role will involve creating visually appealing designs that reflect the Cox & Kings brand, enhancing market presence, and maintaining consistency in design language across all platforms and mediums. Ensuring all designs adhere to brand guidelines, you will maintain a consistent look and feel across all touchpoints and contribute to the evolution of the brand's visual identity with fresh ideas and innovative approaches. Collaborating with marketing and content teams, you will translate creative concepts into compelling visual designs and work with the product team to design user interfaces that are both functional and visually engaging. Managing multiple design projects simultaneously, you will ensure timely delivery while upholding high quality standards. You will present design concepts to stakeholders, incorporating feedback and revisions as necessary. Staying updated with design trends and best practices, you will experiment with new techniques and tools to enhance the creative process and output. Qualifications & Skills: - Bachelors degree in Graphic Design, Fine Arts, or a related field. - 5-6 years of professional experience in graphic design, preferably in travel, hospitality, or luxury sectors. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). - Strong portfolio showcasing creative projects and design work. - Excellent understanding of typography, colour theory, and layout design. - Ability to manage multiple projects, meet deadlines, and work under pressure. - Strong communication skills and the ability to present ideas clearly. - Experience with motion graphics and video editing tools is a plus. - Attention to detail and a passion for delivering high-quality work. Join Cox & Kings for: - Creative Freedom: Your creative ideas are valued and can make a significant impact. - Legacy & Innovation: Contribute to a brand with a rich history while contributing to its modern revival. - Growth Opportunities: Professional development and career growth within the organization.,
As an Assistant Manager (Operations) in the Luxury Escapade department based in New Delhi, you will be responsible for coordinating with clients and ensuring the flawless execution of travel arrangements for our esteemed High Net Worth clients. Your key responsibilities will include client coordination, itinerary planning, supplier management, logistics management, problem-solving, quality control, and post-travel follow-up. You will work closely with the sales and client servicing teams to understand the specific travel preferences and requirements of HNI clients. It will be your responsibility to maintain constant communication with clients to ensure their satisfaction throughout the travel journey. You will design and execute detailed and customized travel itineraries that offer unique experiences, coordinating with airlines, hotels, local guides, and other service providers to ensure flawless execution. Negotiating rates and ensuring high-quality services from vendors, including airlines, luxury hotels, transportation, and tour operators will be crucial in your role. You will also need to foster relationships with industry partners such as luxury hotels, tour operators, and private jet companies. Additionally, overseeing all travel logistics, addressing client issues or emergencies, ensuring quality control, and gathering customer feedback for continuous improvement will be part of your responsibilities. To be successful in this role, you should have a minimum of 5 years of experience in travel operations with a focus on luxury travel or HNI clientele. A Bachelor's degree is required, along with proficiency in Microsoft Office and familiarity with CRM and travel booking systems. Excellent communication skills, negotiation skills, problem-solving abilities, organizational skills, attention to detail, and the ability to work under pressure are essential for this position. Experience in Hotel contracting, vendor management, and reading contracts will be beneficial. You should also have proven ability to manage multiple tasks and deliver under tight timelines. Experience in handling FIT/customization for various destinations like Europe, America, Africa, ANZ, South America, Canada, CIS, Scandinavia, Asia, Islands, Middle East, etc., as specified, will be a must for the respective positions available. Flexibility to work outside regular business hours, if required, is also expected.,