Operations Executive

As an Operations Executive in Corporate Travel Solutions, your main responsibilities will include managing bookings, handling amendments and cancellations while adhering to client-specific policies. You will need to offer timely and courteous customer support through phone, email, or chat. Additionally, it will be your duty to monitor operations to ensure a smooth workflow and coordinate with suppliers to meet client requirements. Maintaining CRM data, generating reports to analyze trends and service metrics, and ensuring compliance with travel regulations to minimize errors are also crucial aspects of this role. Collaboration with internal teams and aiding in client onboarding and training will be part of your routine tasks. To excel in this role, you should be passionate about the travel industry and keen on contributing to an innovative corporate travel booking platform. Previous experience in managing bookings, supporting clients, and guaranteeing seamless travel experiences is essential. Proficiency in booking tools, strong attention to detail, and excellent problem-solving skills will enable you to make a significant impact in this position. Your skills in corporate affairs, managing client expectations, and knowledge of the travel and tourism industry will be beneficial in fulfilling the responsibilities of this role effectively.,