Operations Executive (Project Odyssey)

As an Operations Executive in Corporate Travel Solutions, your role includes managing bookings, handling bookings, amendments, and cancellations with attention to client-specific policies. You will also be responsible for providing customer support by offering timely and courteous assistance via phone, email, or chat. Operational monitoring is another key aspect of your role where you will ensure smooth tool workflow and coordinate with suppliers to meet client needs. Additionally, you will be tasked with maintaining CRM data, generating reports to track trends and service metrics, adhering to travel regulations, and ensuring accurate bookings with minimal errors. Team collaboration is essential as you will support internal teams and assist in client onboarding and training. To excel in this role, you should be passionate about the travel industry and ready to contribute to a cutting-edge corporate travel booking platform. Hands-on experience in managing bookings, supporting clients, and ensuring seamless travel experiences is necessary. You should also possess expertise in booking tools, attention to detail, and problem-solving skills to make a real impact. If you join us, you will work with a team that values corporate affairs, client expectations management, and has a strong background in travel & tourism.,