Sales Co-ordinator

As a Sales Coordinator, you will play a crucial role in supporting the sales team by effectively coordinating and communicating relevant information. Your responsibilities will include preparing various documents such as Purchase Invoices (PI), Order Acknowledgements (OA), Material Receiving Inspection Notes (MRIN), and addressing customer queries and complaints promptly via phone. It will be essential for you to maintain an updated record of all important customer information in the database and handle urgent requests or queries in a timely manner. You will serve as the primary point of contact for customers, assisting them with order inquiries, delivery status updates, and any post-sales concerns they may have. Collaboration with other departments, such as inventory and logistics, will be necessary to ensure the timely delivery of products and seamless coordination. Additionally, you will be responsible for generating regular sales reports, conducting stock counting at month-end, and monitoring stock levels to ensure product availability. Your role will also involve liaising with the warehouse team to ensure orders are processed accurately and on time. In case of any unforeseen delays or issues, you will need to handle customer complaints diligently and provide necessary after-sales support as requested. To excel in this position, you should hold a Bachelor's or Master's degree in Business, Marketing, or a related field. Proficiency in tools such as Excel, Word, and effective email communication will be beneficial. This is a full-time, permanent position that requires your presence on-site at the work location. Join us as a Sales Coordinator and be a key contributor to our sales operations, delivering exceptional customer service and ensuring the smooth flow of sales processes.,