Sales Co-ordinator

Sales Co-ordinator

At Ralsonics, we’ve been driving industrial innovation for over five decades. Established in 1973, a visionary in ultrasonic technology, Ralsonics is India’s leading manufacturer of IoT-enabled ultrasonic cleaning, processing, and surface treatment equipment. With more than 7,000 installations and customers across 26 industrial sectors, we deliver state-of-the-art solutions that meet global standards while maintaining cost-efficiency.

Learn more about us on our website.

Requirements

• B.E./Diploma in Technical, or related engineering field.

· 2–5 years of relevant experience in sales coordination, backend sales, or sales operations.

· Exposure to capital equipment or engineering industry is a plus.

· Excellent written and verbal communication skills.

· Strong organizational skills and attention to detail.

· Proficient in MS Office (Word, Excel, PowerPoint); familiarity with CRM tools preferred.

· Ability to multitask and manage timelines under minimal supervision.

· Must have knowledge of Tender.

Job Description

We are looking for a proactive Sales Support Executive who will play a key role in streamlining customer interactions and backend sales operations. This individual will support the sales and proposals teams by managing communication, documentation, CRM systems, and tender processes — ensuring our commercial engine runs efficiently and professionally.

· Customer Communication & Enquiry Handling

· Acknowledge and respond to customer emails, phone calls, and website enquiries.

· Route leads and technical queries to the relevant internal teams.

· Maintain professional and timely communication with prospective clients.

· Sales Documentation & Coordination

· Prepare and organize standard commercial documents like quotations, proposals, and vendor registration forms.

· Maintain and update the sales and enquiry database in the CRM.

· Track the status of active enquiries and follow up on pending quotations.

· Tender & Proposal Support

· Assist in preparing documents for public and private tenders.

· Coordinate with internal departments to collate the technical and financial information required.

· Ensure timely submission of tenders and RFPs with proper formatting and compliance.

· CRM & Reporting

· Maintain up-to-date records of leads, opportunities, customer details, and interactions in the CRM.

· Generate regular sales pipeline and enquiry reports for management review.

· Administrative Support

· Manage client documentation including NDAs, PO tracking, and invoicing coordination.

· Support internal meetings by preparing notes, summaries, and follow-up action trackers

Job Location

Ralsonics Research Pvt. Ltd.

Plot 5, K. T. Industrial Estate No.2,

Behind Waghmare Hospital,

Chinchpada, Waliv, Vasai East,

Vasai, Palghar-401208, Maharashtra, India.

Closest Train Station: Vasai Road,

Timing: 9 to 6pm

Benefits: PF, ESIC, conveyance, 21 days paid holidays etc.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Backend sales: 4 years (Preferred)
• sales operations: 2 years (Required)

Work Location: In person