As a Sales Coordinator, your primary responsibility will be to effectively support the sales team by facilitating communication and disseminating relevant information. You will be tasked with preparing various documents such as Proforma Invoice (PI), Order Acknowledgment (OA), Material Receipt Inspection Note (MRIN), etc. Addressing customer queries and complaints over the phone will also be part of your duties. It will be essential for you to maintain an up-to-date record of all crucial customer information in the database. Additionally, you will need to handle urgent requests and queries in a prompt and efficient manner. Serving as the primary point of contact for customers regarding orders, delivery status, and post-sales inquiries will be a key aspect of your role. Collaboration with other departments, particularly inventory and logistics, will be necessary to ensure timely product delivery. You will be responsible for generating regular sales reports and conducting stock counting at month-end. Monitoring stock levels and coordinating with the inventory team to maintain product availability will be crucial. Furthermore, you will be required to liaise with the warehouse team to guarantee timely and accurate order processing. In cases of unforeseen delays or major issues/complaints, you should handle partners diligently and provide necessary after-sales support upon request. Qualifications & Skills: - Education: A Bachelor's or Master's degree in Business, Marketing, or a related field is preferred. - Technical Skills: Proficiency in Excel, Word, and email communication is required. This is a full-time, permanent position that necessitates in-person work at the specified location.,
As a Sales Coordinator, you will play a crucial role in supporting the sales team by effectively coordinating and communicating relevant information. Your responsibilities will include preparing various documents such as Purchase Invoices (PI), Order Acknowledgements (OA), Material Receiving Inspection Notes (MRIN), and addressing customer queries and complaints promptly via phone. It will be essential for you to maintain an updated record of all important customer information in the database and handle urgent requests or queries in a timely manner. You will serve as the primary point of contact for customers, assisting them with order inquiries, delivery status updates, and any post-sales concerns they may have. Collaboration with other departments, such as inventory and logistics, will be necessary to ensure the timely delivery of products and seamless coordination. Additionally, you will be responsible for generating regular sales reports, conducting stock counting at month-end, and monitoring stock levels to ensure product availability. Your role will also involve liaising with the warehouse team to ensure orders are processed accurately and on time. In case of any unforeseen delays or issues, you will need to handle customer complaints diligently and provide necessary after-sales support as requested. To excel in this position, you should hold a Bachelor's or Master's degree in Business, Marketing, or a related field. Proficiency in tools such as Excel, Word, and effective email communication will be beneficial. This is a full-time, permanent position that requires your presence on-site at the work location. Join us as a Sales Coordinator and be a key contributor to our sales operations, delivering exceptional customer service and ensuring the smooth flow of sales processes.,