Sales Assistant

Job Summary:

We are seeking an enthusiastic and customer-oriented Sales Executive/Sales Assistant to drive sales and ensure a pleasant in-store experience for customers. You will be responsible for showcasing furniture and modular products, understanding client needs, and closing sales while maintaining high service standards.

Key Responsibilities:

Customer Engagement & Sales

Greet customers warmly and identify their needs through active listening.

Provide detailed information about furniture pieces, modular units, designs, dimensions, material, warranty, and pricing.

Offer design suggestions and product combinations to suit the customer’s space and taste.

Explain customization options and lead customers through available catalogs and digital presentations.

Prepare accurate quotations, process orders, and follow up on leads and inquiries.

Meet or exceed monthly and quarterly sales targets.

Store Management & Product Display

Ensure all furniture displays and modular setups are well-maintained and attractively arranged.

Update price tags and promotional materials as required.

Coordinate with the inventory team to ensure availability and timely restocking of products.

CRM & Follow-ups

Maintain a customer database with contact details, preferences, and purchase history.

Follow up on walk-ins, inquiries, and post-sale feedback to build customer relationships.

Share updates on new arrivals, promotions, and delivery timelines with customers.

Coordination & Documentation

Coordinate with design and delivery teams to ensure accurate execution of customized orders.

Maintain accurate sales records, invoices, and reports.

Handle customer complaints or queries professionally and escalate unresolved issues when necessary.

Qualifications & Skills:

Minimum qualification:

0-4 years of experience

Good communication skills in English, Hindi, and/or local language.

Basic computer skills (MS Office, POS software, CRM tools).

Strong interpersonal and persuasion skills.

Willingness to work on weekends and holidays as per store schedule.

Key Competencies:

Customer Service Orientation

Sales Drive & Negotiation Skills

Product Knowledge

Team Collaboration

Time Management

Salary - 15000 - 45000 k pm

Interested candidates please share your updated resume to talenthead@galleca.com

Job Type: Full-time