Sales and Operations Executive

About WhatsYum

WhatsYum helps food businesses break free from aggregator commissions. With a WhatsApp-based ordering system, marketing automation tools, and streamlined delivery coordination, we empower restaurants to take control of their growth and margins.

Role Overview

Sales & Operations Executive

Note:

Responsibilities

Sales

• Pitch WhatsYum to restaurant owners (cloud kitchens, home chefs, D2C food brands).
• Own the full sales cycle — from outreach and demo to onboarding and activation.
• Customize pitches by city and business type (Tier 1/2/3).
• Maintain a clear, up-to-date sales pipeline.

Account Management

• Build trusted, long-term relationships with onboarded partners.
• Be their go-to contact for queries, support, and growth advice.
• Monitor account health (order volume, engagement, feedback).
• Share insights to help them grow orders via WhatsYum.

Operations

• Oversee daily order fulfillment and delivery coordination.
• Work with logistics partners (Porter, Shadowfax, Uber, etc.).
• Track delivery activity in real-time and handle exceptions fast.
• Follow city/partner-specific SOPs, especially during peak/rainy days.

Qualifications

• Bachelor's degree in any field (Business, Hospitality, or related areas preferred).
• 0–2 years of experience in sales, operations, or account management.
• Strong spoken and written communication in English and Hindi (Kannada is a plus).
• Comfortable using WhatsApp, Google Sheets, and delivery/logistics platforms.
• Hustle mindset: self-driven, adaptable, problem-solver, team player.

Compensation

• Fixed salary:

  ₹30,000/month

• Sales incentive:

  10% commission on all sales you bring in —

  uncapped

The more you sell, the more you earn.

Why Join WhatsYum

• Be part of a rocketship redefining food commerce.
• Work directly with the founder and core team.
• Learn rapidly, take real ownership, and build something that matters.