Delivery Operations & Customer Support (Remote)

Company Description

WhatsYum™ is focused on revolutionizing the food tech industry with its innovative technology that automates WhatsApp Business for food ordering. Our solution allows restaurants to save up to 80% on online commissions while enabling customers to save up to 30% on their orders. Our aim is to streamline the food ordering process, benefiting both businesses and consumers.

Role Description

This is a full-time remote role for a Delivery Operations & Customer Support position. In this role, you will be responsible for managing and supporting delivery operations and providing exceptional customer service. Your day-to-day tasks will include coordinating with delivery partners, handling customer inquiries and concerns, integrating new systems, and working closely with the team to ensure seamless operations and customer satisfaction.

Qualifications

• Strong Customer Service skills
• Proficiency in systems integration and implementation
• Excellent Teamwork and collaboration abilities
• Strong problem-solving and communication skills
• Ability to work independently and remotely
• Experience in the food tech or related industry is a plus
• Bachelor's degree in Business Administration, Operations Management, or related field