Posted:1 day ago| Platform: Shine logo

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Full Time

Job Description

Role Overview: As an Inbound Sales Associate for the UK Inbound Sales Process, you will be responsible for converting incoming inquiries and leads into sales opportunities. Your role involves engaging with potential customers through various communication channels like phone, email, and chat. Strong communication skills, customer-centric approach, and the ability to excel in a fast-paced sales environment are crucial for this position. Key Responsibilities: - Handle inbound sales inquiries promptly and professionally, providing exceptional service to every customer interaction. - Engage with prospects to understand their needs, address questions, and offer relevant information about products or services. - Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. - Demonstrate a deep understanding of product offerings, present them persuasively, and highlight unique selling points. - Utilize effective sales techniques to convert inbound inquiries into sales opportunities, overcome objections, and close sales. - Build rapport with customers, establish trust, and foster long-term relationships to encourage repeat business. - Manage inbound sales inquiries efficiently, following established processes, and record accurate information in CRM systems. - Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Qualifications: - Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. - Excellent communication skills across phone, email, and chat channels. - Strong interpersonal skills and the ability to build rapport with diverse customer segments. - Results-oriented mindset with a track record of achieving or exceeding sales targets. - Ability to work well under pressure in a fast-paced sales environment. - Proficiency in CRM software, Microsoft Office, and relevant sales tools. - Knowledge of sales techniques, objection handling, and negotiation strategies. - Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, enjoy engaging with customers, and excel at converting inquiries into sales opportunities, we invite you to apply for the role of Inbound Sales Associate. Join our dynamic team where your contributions drive business success and customer satisfaction. Take the next step in your sales career by applying now! (Note: Omitted the "Job Benefits & Perks" section as it contains eligibility criteria and benefits not directly related to job description),

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