Sales Account Manager

Customers hesitate. Projects stall. Pipelines die without ownership.

retain customers, move live projects forward, and prevent fallout

You are accountable for assigned customer projects end-to-end.

Your responsibilities include:
Managing customer projects through defined pipeline stages Acting as the primary point of contact for customers once friction appears Driving next steps, approvals, and decisions to keep projects moving Handling objections, delays, and cancellation risks directly Coordinating with sales, operations, and external partners Enforcing timelines and commitments across all stakeholders Escalating issues with context and proposed resolution Maintaining accurate project and pipeline status

exactly why

Daily outbound calls are required.

You will:
Run customer conversations with authority and professionalism Manage multiple live projects simultaneously Control timelines rather than react to delays Navigate uncomfortable conversations without losing composure

project management through execution

Do not apply if you do not meet these.

3+ years in customer retention, account management, customer success, or sales operations
Direct experience owning customer accounts or post-sale pipelines Strong English communication with confident call presence Experience working with US or international customers Comfortable managing multiple projects at once Willingness to work US time zones

Competitive Salary

Growth Opportunities