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4.0 - 6.0 years
6 - 9 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
Notice Period : (Immediate Joiner - Only) Overall Experience : 4-5 Years What qualities are we looking for ? - Technically hands-on, with deep-dive expertise in designing and developing real-time internet applications or high-scale SAAS applications - 3 - 5 years of experience in developing products with at least a couple of years in leading a team - Excellent command over Data Structures & Algorithms - Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) - Strong problem-solving and analytical skills - Experience with web technologies Java, Spring, Python, Linux, Apache, MySQL, Solr, Memcache, Redis - Experience with high-performance services catering to millions of daily traffic is a plus. What will you get to do here ? - Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. - Drive the adoption of best practices & regular participation in code reviews, design reviews, and architecture discussions. - Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. - Implementation of long-term technology vision for your team. - Responsible for the complete architecture of your product - Creating architectures & designs for new solutions around existing/new areas - Decide technology & tool choices for your team & be responsible for them. Driving Results : - Good single contributor & good team player. - Flexible attitude towards work, as per the needs. - Proactively identify & communicate issues and risks. Other Personal Characteristics : - Dynamic, engaging, self-reliant developer - Ability to deal with ambiguity - Manage a collaborative and analytical approach - Self-confident and humble - Open to continuous learning - Intelligent, rigorous thinker who can operate successfully amongst bright people. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad,Remote
Posted 4 weeks ago
0.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Req ID: 315831 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior ServiceNow Developer - ITSM to join our team in Bangalore, Karn?taka (IN-KA), India (IN). . Engage in all technical aspects of building no-code/low-code products and solutions on the ServiceNow platform. . Work with various teams on a ServiceNow-centric roadmap for no-code/low-code solutions. . Employ an agile methodology appropriate to ServiceNow formation and tools to enhance project efficiency and quality. . Participate in sprint planning and review meetings and ensure the technical team follows recommended ServiceNow methodologies. . Support of code reviews . Provide input into coding best practices. . Work closely with enterprise architects and business analysts to define user requirements. . Participate with ServiceNow upgrades across multiple ServiceNow modules. . Proven and verifiable history of analysing business situations and working within a group environment to provide efficient and effective software solutions. . Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production. . Proven history of providing technical support during all phases of project delivery. This includes, but is not limited to development of project estimates, solution design review, documentation creation and review, and peer code reviews. . Proven experience implementing and customizing a web architected, n-tiered enterprise application, strong experience with SaaS applications . Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.) . Knowledge of system design and development used within Service Oriented architecture and web services integration (REST, SOAP, WSDL, JAXWS) . Strong knowledge of PowerShell and Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.) . Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations. . Integration (interfacing) of enterprise software systems with ServiceNow . Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.
Posted 4 weeks ago
5.0 - 7.0 years
15 - 25 Lacs
Noida, Hyderabad
Work from Office
Please apply to this job using below link: https://crowe.wd12.myworkdayjobs.com/External_Careers/job/Noida-Uttar-Pradesh-India/Senior-Software-Engineer_R-47701 "Do not apply on Naukri" Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Crowe is looking to hire a Senior Software Engineer in our Product Engineering practice. This resource will play a senior engineering role for a Scrum team responsible for enhancing and maintaining the Ignite product used to deliver Crowe’s Audit services. This individual should have a passion for software development, innovation, and experience working within an Agile Scrum team. The following job responsibilities apply to this position: Work with your scrum team to design, build, implement, and support the product modules and integrations with various Crowe systems and services. Responsible for creating a highly available, scalable, and performant system using the Microsoft technology stack and Azure Cloud services. The platform utilizes the following technologies: .NET 8, Angular 13, Dapper, Azure SQL DB, Azure Functions, Synapse, Power BI and many other Azure services. Collaborate with Business Analyst and Product Owner to refine requirements. Collaborate with the Solution Architect and the development team to define technical approach for user stories. Consult with the Solution Architect, Architecture Review Board, and broader Crowe teams to ensure architectures are meeting all firm technical and security standards. Embrace the Shift Left mindset and weave quality early into the development lifecycle. Work with the team to provide accurate estimates and meet Sprint objectives. Participate in establishing, reviewing, and enforcing software development practices and architectures. Conduct research, when necessary, advise on new relevant technology, and evaluate alternative solutions. Qualifications: (Include years of experience): Minimum of 5 years of experience in developing, configuring, implementing, and supporting diverse enterprise applications utilizing a n-tier architecture, the Microsoft technology stack, and the .NET framework. Minimum of 5 years of experience in ASP.Net development, including experience with MVC Framework, JavaScript, HTML and CSS. Minimum 5 years of experience developing applications on the SQL Server platform using T-SQL, stored procedures, and functions. Experience leveraging Entity Framework or similar ORM for database interactions. Strong experience creating REST APIs and Microservices implementation on Azure. Strong experience with Web Sockets using SignalR. Strong experience with building SaaS solutions using Azure services such as Azure SQL Database, Azure Functions, API Management, Azure App Service, Azure Service Bus, Azure Redis. Proficiency with a modern JavaScript framework such as React, Angular, or similar. Strong understanding of object-oriented programming (OOP). Ability to leverage inversion of control and unit testing to deliver a loosely coupled architecture with a focus on quality. Experience leveraging Azure DevOps (ADO) or Jira for work item management and Git for version control. Understanding of DevOps and the value of deployment automation. Experience with Azure DevOps deployment YAML pipelines, Octopus or similar. Strong interpersonal and communication skills; able to interact effectively with people from many different disciplines. Ability to guide and mentor junior developers with a passion for developing others. bachelor’s degree in computer science, Information Technology, or related field or equivalent work experience. Strong knowledge of software development best practices, including coding standards, code reviews and automated testing. Strong interpersonal and communication skills; able to interact effectively with people from many different disciplines. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe Horwath IT Services Private Ltd. is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Kolkata
Remote
ns to join our fast-growing, dynamic team. Why Join Us? We are committed to bringing AI into every technology spaceand we want you to grow with us! As an intern, youll receive comprehensive AI training, work on practical in-house projects, and get the opportunity to transition to real-life client projects. What Youll Get: 1st Month: Professional AI Training Hands-on project experience Work with experienced mentors 2nd Month : Apply your learning to real-world scenarios Contribute to live projects After 2 Months : Performance-based stipend Opportunity for long-term placement with our core team What Were Looking For: Interns ready to work 6 days a week , 4-5 hours daily Flexible hours with mandatory team calls between 9:00 10:30 PM IST Preferred working window: 5:00 11:00 PM IST Strong sense of responsibility , maturity , and team spirit Immediate joiners only Location: Remote internship with the possibility to work from our Kolkata office in the future Note: No stipend in the 1st and 2nd month Only serious candidates looking to build a career in AI & software development should apply If you're ready to commit, learn, and grow with a cutting-edge team Infotech Launch is the place for you. Apply now and take the first step toward a rewarding AI career! Contact us: 8109731880 (WhatsApp)
Posted 1 month ago
11.0 - 16.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Senior Product Manager We're looking for passionate Product Management professionals to join our team at various levels, and help build the future of IT services. In this role, you'll collaborate with cross-functional teams to set the product vision, strategy, and execution for a set of features. You will engage with customers, write specs, sketch mockups, shepherd product execution, and define our roll-out strategy. Ultimately, you will be part of the journey of disrupting the logistics industry. Required Qualifications: 10+ years of Product Management/Owner experience, or technical team leadership within a large matrix organization. Strong experience on Product Management, Digital Solutions (Web and Mobile). Experience in building consumer facing digital products from inception to launch. Exposure on design thinking, consumer journey mapping, and understanding on the power of advanced tech AI, ML, IoT etc. Great communication, documentation, and presentation skills, and positive energy. Customer, business, and market needs and requirements. Organizational skills with customer empathy and ability to work with ambiguity and changing priorities. Ability to manage Product roadmap /timelines, ensuring strategic alignment with the greater product vision, goals, and market rhythms/events. Ability to lead translating customer needs into Product backlog definition including capabilities and features using what needs to be achieved with business outcomes and hypothesis considering. Preferred Qualifications: Product Management and/or Agile/Scaled Agile certifications such as Certified Product Owner/CSPO, SAFe POPM, etc.
Posted 1 month ago
8.0 - 9.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Your responsibilities will include collaborating on removing frictions from our partner experience and allowing for faster execution. Additionally, you will act as the champion for our Resell partners within the Product Management organization, advocating for their needs and ensuring their voices are heard in our strategic planning In this role, you will work closely with cross-functional teams, including finance, cloud platform, marketing, sales and greater ecosystem teams. You will also collaborate with external partners, prospects, and customers to gather feedback and insights that will enhance product-market fit and strengthen IBM Cloud value proposition Your ability to synthesize this information will be crucial in data driven product decisions and ensuring that our offerings align with market needs and partner expectations. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Data AnalysisStrong execution/operationally minded. HIGHLY skilled in using data analytics tools to gather insights, measure performance, and inform product decisions. Partner/Ecosystem ManagementExperience working with external partners, building strong relationships, driving collaborative initiatives and ecosystem operations. IBM Cloud ExperienceSpecific knowledge of IBM Cloud offerings, services, and ecosystem. Contracting and FinancialsFamiliarity with contract negotiation, and financial modeling related to partnerships. Preferred technical and professional experience Cloud Platform KnowledgeIn-depth understanding of any cloud platforms and their integration capabilities. Product ManagementProven experience in managing product lifecycles, from ideation to launch and beyond, preferably within a cloud or SaaS environment.
Posted 1 month ago
4.0 - 8.0 years
3 - 7 Lacs
Noida
Work from Office
Job Title: Senior Quality Analyst Location: Noida, Uttar Pradesh Company: WebBee Global About WebBee Global: WebBee Global is a leading provider of e-commerce integration and automation solutions. We work with businesses worldwide to streamline operations through platforms like Shopify, Amazon, NetSuite, and more. Join our fast-growing team and be part of driving digital transformation for global clients. Job Summary: We are seeking a meticulous and experienced Senior Quality Analyst to ensure the delivery of high-quality SaaS products. This role requires hands-on experience in software testing, deep understanding of QA methodologies, and the ability to work cross-functionally with product, development, and support teams. As a Senior QA, you will lead test planning, execution, automation (where applicable), and mentor junior QA members. You will be key to maintaining product reliability and performance as we scale. Key Responsibilities: • Design, develop, and execute manual and automated test cases for SaaS applications. • Collaborate with product managers, developers, and support teams to understand product requirements and ensure complete test coverage. • Develop and maintain test plans, test cases, and QA documentation. Identify, track, and manage bugs using tools like JIRA or similar platforms. • Perform functional, regression, integration, performance, and security testing. • Ensure products meet usability, reliability, and performance benchmarks. • Lead release readiness by validating build quality in staging and production environments. • Continuously improve testing processes and identify areas for automation. • Mentor junior QA team members and conduct peer reviews of test cases and bugs. . Required Skills: Minimum 4 years of QA experience, preferably in SaaS or cloud-based product environments. Strong understanding of QA methodologies, test lifecycle, and best practices. Hands-on experience with API testing, Postman, Selenium, or similar tools. Experience with bug tracking and test management tools (e.g., JIRA, TestRail). Basic knowledge of SQL and ability to query databases for validation. Exposure to CI/CD pipelines, version control (e.g., Git), and Agile processes. Excellent problem-solving skills and attention to detail. Strong verbal and written communication. Nice to Have (Bonus): Experience with automation frameworks like Cypress, Playwright, or TestNG. Knowledge of eCommerce platforms (Shopify, Amazon, NetSuite). ISTQB or other QA certifications. Why Join WebBee Global? Work on globally used SaaS products and integrations. Growth-oriented environment with leadership opportunities. A team that values quality and innovation How to Apply: Send your updated CV to [kalpana.gola@webbeeglobal.com,9555818616] with the subject line: Application_Senior Quality Analyst.
Posted 1 month ago
5.0 - 10.0 years
25 - 40 Lacs
Pune
Work from Office
Position Summary: We are seeking a System Test Engineer with expertise in SaaS applications providing cybersecurity solution to join our dynamic team. The ideal candidate will play a critical role in testing, validating, and ensuring the reliability and security of our SaaS-based cyber security platform. This position requires strong analytical skills, hands-on experience with automation, and a deep understanding of cloud environments, networking protocols, firewalls and security frameworks. Key Responsibilities: Design, develop, and execute system-level test plans, test cases, and automated test scripts for a SaaS-based cyber security platform. Validate end-to-end functionality, scalability, and performance of security applications integrated with external ITSM systems. Develop and maintain automation frameworks to streamline test execution and enhance test coverage. Conduct security, performance, and regression testing to identify vulnerabilities, bottlenecks, and reliability issues. Test and validate the functionality of agents that connect with the SaaS platform. Work closely with development, product management, and DevOps teams to troubleshoot issues and ensure high-quality product releases. Implement and execute API testing, system integration testing, and user acceptance testing. Participate in test strategy planning and provide feedback for continuous improvement of the test process. Required Skills & Qualifications: A bachelor’s or master’s degree in computer science, electronics engineering or a related field 3-5 years of experience in system testing for SaaS applications and Cyber Security platforms. Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, VPN, IPSec, TLS, etc.). Strong understanding of security concepts such as firewalls, IDS/IPS, zero-trust architecture, and cloud security controls. Hands-on experience with test automation tools (Selenium, Robot Framework, PyTest, etc.). Proficiency in scripting and automation using Python, Bash, or similar languages. Experience working with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with containerization and orchestration tools like Docker and Kubernetes. Experience with CI/CD pipelines and DevOps processes. Strong troubleshooting and debugging skills in distributed systems and cloud environments. Preferred Qualifications: Knowledge of security frameworks such as SOC2, ISO 27001, and compliance standards. Experience with security testing tools such as Burp Suite, Nessus, Wireshark, or Metasploit. Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible. Certifications such as AWS Certified Security - Specialty, CCNA Security, CISSP, or CEH are a plus.
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Kolkata, Pune, Chennai
Work from Office
Technically hands-on, with deep dive expertise in designing and developing real time internet applications or high scale SAAS applications 1 - 3 years of experience in developing products with at least a couple of years in leading a team Excellent command over Data Structures & Algorithms Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) Location: Remote- Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai
Posted 1 month ago
4.0 - 9.0 years
10 - 16 Lacs
Hyderabad
Work from Office
We are seeking a skilled Software Test Engineer with experience in the medical device industry to join our dynamic team. The candidate will collaborate closely with cross-functional teams, including clinical, product, software, firmware, and hardware teams, to ensure product quality and compliance with industry standards. This role involves defining test strategies, creating test plans, executing test cases, and implementing automation solutions. Requirements and Qualifications: Bachelor's degree in Computer Science or related field 4 years of hands-on experience in software testing 2 years of experience in the regulated medical device industry Hands-on experience with cloud-based SaaS applications Proficiency in developing API, Web, and Mobile (iOS and Android) test automation using tools like Cypress, API automation, Appium, TestNG, and Jenkins Familiarity with agile development methodologies and tools like JAMA, JIRA, and GIT Strong knowledge of HIPAA, ISO13485, and IEC62304 is highly desired Roles and Responsibilities: Collaborate with cross-functional teams to define use cases, write test plans, and execute test cases for medical devices Analyze product requirements and design appropriate test strategies and verification plans Ensure compliance with regulatory standards in coordination with the regulatory team Develop and implement automated test solutions to enhance product quality, robustness, compliance, and user satisfaction Identify, document, and track defects using issue tracking software (JIRA) Continuously improve testing processes and contribute to product lifecycle management Skills : - Cypress, API automation, Appium, TestNG, Jenkins, JIRA, JAMA, GIT, SaaS applications, HIPAA, ISO 13485, IEC 62304, software testing, medical device testing, test automation, defect tracking, agile methodology
Posted 1 month ago
4.0 - 8.0 years
10 - 16 Lacs
Hyderabad
Work from Office
We are seeking a skilled Software Test Engineer with experience in the medical device industry to join our dynamic team. The candidate will collaborate closely with cross-functional teams, including clinical, product, software, firmware, and hardware teams, to ensure product quality and compliance with industry standards. This role involves defining test strategies, creating test plans, executing test cases, and implementing automation solutions. Requirements and Qualifications: Bachelor's degree in Computer Science or related field 4 years of hands-on experience in software testing 2 years of experience in the regulated medical device industry Hands-on experience with cloud-based SaaS applications Proficiency in developing API, Web, and Mobile (iOS and Android) test automation using tools like Cypress, API automation, Appium, TestNG, and Jenkins Familiarity with agile development methodologies and tools like JAMA, JIRA, and GIT Strong knowledge of HIPAA, ISO13485, and IEC62304 is highly desired Roles and Responsibilities: Collaborate with cross-functional teams to define use cases, write test plans, and execute test cases for medical devices Analyze product requirements and design appropriate test strategies and verification plans Ensure compliance with regulatory standards in coordination with the regulatory team Develop and implement automated test solutions to enhance product quality, robustness, compliance, and user satisfaction Identify, document, and track defects using issue tracking software (JIRA) Continuously improve testing processes and contribute to product lifecycle management
Posted 1 month ago
3.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Role Frontend Developer Location Bangalore Your Role : As the Front-End Developer, you'll work closely with our development and product teams to support Arcus Power's growth initiatives. You will play a crucial role in developing Arcus Power's SaaS products designed for energy power market intelligence and efficient asset utilization. We're looking for someone who can drive the user experience forward, develop responsive applications, and work within a microservices environment. Responsibilities will include - Developing, maintaining, and optimizing front-end applications using front-end technologies such as React, React Hooks, Redux, and other modern JavaScript frameworks. - Designing, prototyping, and documenting user interfaces with Storybook, ensuring consistent and reusable component libraries. - Collaborating with UX designers to ensure a high-quality user experience. - Utilizing tools like Jest and Vite for testing and optimization to ensure the reliability of front-end applications. - Integrating REST APIs to ensure seamless front-end and back-end communication. - Working with CSS, PostCSS/SASS, TypeScript, and ECMAScript modules to develop scalable, maintainable code. - Adhering to Agile practices and participating in sprint planning, stand-ups, and code reviews. - Collaborating closely with back-end developers and DevOps engineers to ensure seamless application deployment, performance, and scalability. Your Qualifications : Must-Have Skills - Strong experience in React, particularly with Hooks and Redux. - Proficiency in CSS, Storybook, TypeScript, Vite, Jest, and ECMAScript modules. - Familiarity with REST APIs and Node.js. - Experience with MS-SQL databases. - Proven expertise in building and maintaining SaaS applications. - Knowledge of industry-standard testing and debugging tools. Nice-To-Have Skills - Experience with Mock Service Worker, ViTest, `@faker-js/faker`, `@mswjs/data`, and `react-i18next`. - Familiarity with PostCSS or SASS, Visx or D3 for data visualizations. - Experience in C#, ExpressJS, Swagger, Postman, Splunk or Datadog, Sequelize, and Microsoft Azure DevOps. Key Competencies & Attributes - Ability to work well in self-organizing teams with high levels of collaboration and trust. - Strong problem-solving and troubleshooting skills. - Flexibility and willingness to learn from others. - Strong verbal and written communication skills and an openness to new ideas. - Servant leadership mindset, with a focus on effective collaboration and building a positive team culture. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 1 month ago
6.0 - 9.0 years
13 - 17 Lacs
Mumbai
Work from Office
Role Overview: We are seeking an experienced and driven Regional Sales Manager to lead our sales efforts in Bengaluru. The ideal candidate will bring 1015 years of proven success in IT sales, preferably within the cybersecurity product domain. This is a full-time, leadership position designed for a sales professional who excels in driving growth, building strong client relationships, and managing high-performance sales teams. Key Responsibilities: - Drive revenue growth by achieving and exceeding sales targets through proactive lead generation and market expansion. - Build and maintain strong, long-lasting relationships with key stakeholders to ensure consistent business conversions. - Lead, mentor, and manage a high-performing sales team, fostering a results-driven and collaborative environment. - Design and execute strategic sales plans to expand the companys customer base and market presence. - Deliver timely and accurate sales forecasts and performance reports to senior management. - Continuously monitor market trends, customer needs, and competitor activities to identify new opportunities. Required Skills & Qualifications: - 1015 years of experience in IT sales, with a strong preference for candidates experienced in cybersecurity products or SaaS solutions. - Proven ability to manage the entire sales cycle from prospecting to deal closure. - Excellent communication, negotiation, and relationship-building skills. - Proficiency in Microsoft Office and CRM software tools. - Strong analytical and strategic thinking abilities, with a passion for customer success. If you are a results-oriented sales leader ready to take on new challenges and make a significant impact, wed love to hear from you! Apply Save Save Pro Insights
Posted 1 month ago
3 - 6 years
5 - 12 Lacs
Hyderabad
Work from Office
The Onboarding Specialist is a critical role responsible for ensuring the seamless onboarding and successful launch of clients on our SaaS e-commerce platform. This role involves acting as a technical expert, managing a portfolio of projects, and delivering a high-quality onboarding experience within specified time and budget constraints. The successful candidate will work with a range of clients, from mid-market self-service to enterprise-level, setting appropriate expectations, improving processes, and ensuring consistent client satisfaction. Responsibilities: Platform and Technical Expertise: Act as a platform expert and technical subject matter expert during the launch phase, handling technical questions and queries from clients (software, data feeds, API, FTP). Provide feedback to Product Management for product features and enhancements. Develop additional client resources like videos and webinars and provide expertise for cross-training others within the company. Client Onboarding: Set up, customize, and optimize customer accounts. Deliver training sessions to client user groups using established methodologies tailored to specific customer needs. Work on configuration and troubleshooting during the customer onboarding process. Transition clients to the Support team following the implementation phase. Collaboration and Communication: Collaborate with Sales, Business Development, Engineering, Product Management, Customer Success Managers (CSM), and Account Strategy Managers (ASM) to ensure seamless customer transitions and mitigate blockers. Stay informed about the status of ongoing projects to maintain momentum. Effectively communicate technical information to both technical and non-technical audiences. Requirements: Fluent in both written and spoken English. Additional language beneficial. Experience and/or strong knowledge of API (REST and SOAP). Experience working with product data feed formats (XML, TXT, CSV, JSON) and familiarity with FTP protocols. Strong working knowledge of Excel and HTML. Minimum 2 years' experience in SaaS onboarding. Demonstrated ability to manage multiple complex projects in tandem. Demonstrable problem-solving skills and a positive attitude. Strong time management skills and the ability to prioritize tasks effectively. Excellent documentation skills. Experience in developing and delivering software training curriculum. Strong oral and written communication and presentation skills. Preferred Qualifications: Demonstrated experience with providing guidance for API integrations. Experience working with enterprise-level clients and in the e-commerce industry. Experience with remote-based training tools. Project Management Experience or Qualifications.
Posted 1 month ago
3 - 8 years
7 - 11 Lacs
Gurugram
Work from Office
Maintaining long-lasting relationships with existing customers through exceptional after-sales service. • Actively sourcing new sales opportunities through cold-calling and emailing. Experience of selling SAAS CRM/ Software is mandatory.
Posted 1 month ago
5 - 8 years
0 - 0 Lacs
Bengaluru
Work from Office
At Must Company, we are passionate about building secure, scalable, and high-performance fintech solutions. As we continue to expand, we are seeking a skilled PL-level PHP Developer with strong leadership and technical expertise to join our innovative team. This is an exciting opportunity to work on impactful financial platforms, lead development initiatives, and shape the future of digital finance alongside a dynamic and forward-thinking organization. Position Overview: We are looking for a Project Lead - PHP Developer with strong leadership and technical expertise to spearhead the development of next-generation fintech platforms. You will be a hands-on leader, guiding a team of developers, architecting complex systems, and ensuring delivery of high-quality products in a dynamic environment. Responsibilities: Lead end-to-end backend development of financial services platforms using PHP. Design scalable system architecture, ensuring security, performance, and compliance. Manage and mentor a team of backend developers; conduct regular code reviews and technical sessions. Collaborate closely with Product Owners, UI/UX Designers, QA Engineers, and DevOps teams to deliver complete solutions. Plan sprints, allocate tasks, and oversee technical documentation. Integrate and manage APIs for payment processing, KYC/AML, and banking services. Troubleshoot critical issues and ensure system stability in production environments. Stay updated on fintech trends, compliance requirements, and emerging technologies. Bachelors or Masters degree in Computer Science, Engineering, or related field. Minimum 5 years of experience in PHP development; 1+ years leading technical teams or projects. Deep knowledge of PHP frameworks (Laravel, Symfony) and best practices. Strong database skills (MySQL, PostgreSQL) and query optimization techniques. Hands-on experience with cloud platforms (AWS, Azure, or GCP). Qualifications : Understanding of security standards relevant to financial applications (e.g., PCI DSS, GDPR, PSD2). Experience working with REST APIs, microservices, and containerized environments (Docker/Kubernetes is a plus). Agile/Scrum project experience preferred. Strong analytical, communication, and leadership skills. Preferred Skills: Knowledge of payment gateways, banking APIs, or core banking systems. Experience in developing and maintaining scalable SaaS products.z Familiarity with frontend stacks (Vue.js, React) is an advantage. Benefits: Competitive salary based on experience and performance. Open for negotiation. Collaborative and inclusive work environment. Opportunities for professional growth and development. How to Apply: If you think you are y.chandra@mufin.co.kr Join us at MUST COMPANY and be a part of a team that values innovation, quality, and collaboration!
Posted 1 month ago
10 - 15 years
15 - 18 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
SAAS Integration Engineer with 10+ yrs in IT, 3+ yrs in software integrations, expert in SaaS configs, APIs, SSO, MFA, cloud (AWS/Azure/GCP), data encryption, and strong problem-solving skills. Mail:kowsalya.k@srsinfoway.com
Posted 1 month ago
7 - 12 years
25 - 37 Lacs
Pune
Work from Office
Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations. This role requires a self-motivated professional with technical acumen that consistently brings a high level of commitment to customers and Workday teammates. The ideal candidate brings strong communication and project management skills as well as strong technical background and the ability to strategically and tactically navigate the challenges with large and complex customers. The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers. The ideal candidate will coordinate and prioritize business critical cases/events and will be responsible for driving escalations and incidents for these customers, managing internal and external communications with stakeholders, including but not limited to C-level executives. You will: Work with Workday's largest strategic accounts to build positive relationships Prioritise multiple accounts simultaneously Act as a liaison between Operations, Professional Services, Development, Product Management and Customers to ensure understanding and alignment Become an authority in Workday's Architecture and leverage it on all engagements as needed Demonstrate proficiency in Workday products: HCM, Payroll, Financials Review upcoming customer events and planned production activities to identify potential problems, then plan and execute solutions Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays and mitigate issues Own and drive escalated issues blocking production success Effectively use sound business judgment, risk avoidance and SME resources to coordinate team efforts to solve problems Carry out regular review of customer cases to identify trends Champion and advocate for customers with internal and external stakeholders Manage meaningful situations in a fast paced environment Chair roundtables to ensure close communication and relationship building with key stakeholders Serve on and actively participate in customer steering committee meetings Drive customer self-sufficiency by ensuring their customers understand how to engage with the Workday Support organization and leverage tools Pilot new programs and drive continuous improvement initiatives for production customers Travel occasionally up to 25% of the time Participate in our 24x7 program
Posted 1 month ago
2 - 5 years
13 - 17 Lacs
Bengaluru
Work from Office
Sales Development Representative -Founding SDR Office Location: Bangalore On-site-US Time Zone(3PM - 12AM) About Unifize: At Unifize , were building a SaaS platform that revolutionises process efficiency for product development, quality, and operations teams in ISO and FDA-regulated companies, especially in manufacturing and life science industries. By integrating communication, data, documents, and workflows into a chat-based, configurable platform, we help our customers deliver better products on time, on budget, and with reduced risk. Please review: Case studies and testimonials from customers who talk extensively about their transformational experience using Unifize. Platform page that explores the various pioneering platform features About us , which includes a questionable piece of amateur dramatics by the founders. Role Overview: Were looking for a proactive and ambitious Sales Development Representative (SDR) to help us build a strong top-of-funnel pipeline. Youll own outreach to targeted accounts, drive conversations with key decision-makers, and work closely with sales and marketing teams to move high-quality opportunities through the pipeline. This role is ideal for someone experienced in account-based sales development who thrives on strategic prospecting, uses data-driven insights, and wants to grow in a fast-paced SaaS environment. Responsibilities: Pipeline Generation: Consistently generate qualified opportunities from net new accounts on a monthly basis Account & Persona Targeting: Identify key accounts and decision-makers across relevant segments Account Research: Track public sources and intent signals to find high-fit accounts Segment Ownership: Become a subject matter expert (SME) for assigned segments, deeply understanding their needs and workflows Marketing Collaboration: Share market intelligence and feedback with the marketing team to align on signals and refine targeting Pipeline Quality: Focus on bringing in high ACV potential accounts to our pipeline that are aligned with our ICP Qualifications: A passion for technology and software sales 2+ years of experience as an SDR, preferably in the SAAS industry. Able to work from our Office in Bangalore in US timings. Experience working with CRM systems, Salesforce Must have sold high-ACV B2B SaaS products into the US market Hands-on experience with sales engagement platforms like Outreach or SalesLoft Strong proficiency with prospecting tools like ZoomInfo , Apollo , or similar Prior experience in Account-Based Sales – non-negotiable Expertise in identifying and prospecting new accounts, and the ability to move on them with a hunter’s mentality. Resilient and capable of failing forward on an ongoing basis, documenting the pain points and strategising solutions. Excellent English written and verbal communication skills, as well as strong presentation and negotiation skills Ability to develop strong, long-lasting relationships (both internal and external), A sense of urgency and the ability to manage time and prioritise tasks Resourcefulness and results-driven operating style Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact You’re a self-starter capable of bringing ideas and strategies to the table. You value independence and will be successful with little supervision.
Posted 1 month ago
10 - 15 years
0 Lacs
Hyderabad
Work from Office
Job Summary: As a Senior Product Designer , you will play a pivotal role in defining and executing the user experience for our core products. You will be responsible for leading design initiatives, collaborating closely with product managers, engineers, and researchers, and ensuring our products are not only functional but also intuitive, engaging, and visually appealing. You will champion user-centered design principles and contribute to a strong design culture within the organization. What were looking for (qualifications): 8 + years of experience in product design, with a strong portfolio showcasing user-centered design solutions for web and/or mobile applications. Proven ability to lead design projects and work independently. Deep understanding of user-centered design principles, methodologies, and best practices. Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Vercel, V0). Strong collaboration and interpersonal skills. Ability to work effectively with cross-functional teams. Experience with user research methodologies and the ability to synthesize research findings into design solutions and contribution to design systems Domain knowledge or technical skills relevant to Healthcare and/or SaaS platforms Experience working in a fast-paced, product-led environment What you'll do (responsibilities) Lead and Execute Design Projects: Take ownership of complex design challenges from concept to delivery, ensuring high-quality and user-centered solutions. User Research and Insights: Plan, conduct, and analyze user research (interviews, surveys, usability testing) to understand user needs, behaviors, and pain points. Translate these insights into actionable design decisions. Information Architecture and Interaction Design: Develop clear and effective information architecture, user flows, wireframes, and prototypes to communicate design concepts and interactions. Collaboration and Communication: Effectively communicate design rationale and solutions to cross-functional teams and stakeholders. Actively participate in product strategy discussions. Design System Contribution: Contribute to and maintain our design system, ensuring consistency and efficiency across all products. Stay Current with Industry Trends: Continuously learn about emerging design and AI trends, technologies, and best practices. Advocate for their adoption where appropriate.
Posted 1 month ago
10 - 15 years
15 - 25 Lacs
Pune
Hybrid
So, what’s the role all about? As a Senior Specialist Software Engineer (Expert Services), you will work as a member of our Expert team to configure and build integrations based on customer requirements. Typical projects include working with customers to understand business requirements, document those requirements, educate the customers with relevant technical information, configure our product, assist with the go-live steps. Configuration timelines must adhere to implementation timelines and if you foresee any delays, escalate to the implementation manager. How will you make an impact? As a billable and customer-facing role, this position has significant financial impact on CXone: The Consultant’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account. The timeframe required for the Consultant to deploy a customer has a direct impact on CXone's ability to begin recognizing revenue for new customers/existing customers. Ensure deployments are completed timely, accurately and according to customer’s contract. The Consultant’s ability to satisfy his or her customers has a direct impact on the customer’s likelihood of loyalty and increased business. The Consultant’s ability to keep commitments, to hold him- or herself accountable and to handle delicate situations appropriately is critical to minimizing CXone's exposure to liability. Ensure that adjustments made to customer’s account are completed in accordance with the Company’s Adjustment Policy. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Have you got what it takes? 12-15yrs experience required Proven experience as a Bot Developer or in a similar role involving integration and customization, such as chatbot integration with platforms like Google Dialogflow or IBM Watson. Knowledge on Prompt Engineering Good understanding of modern authentication standards ex - oAuth2, OIDC, SAML Good understanding of browser security like CORS, X-frame-options Good understanding of HTML i.e. iframe, CSS Good understanding of JavaScript / jQuery Ability to read API documentation and implement proof of concepts Strong understanding of user experience and conversational interfaces Good verbal skills for communicating with customers and with peers during design and code reviews Excellent Troubleshooting and Debugging skills on SaaS Applications. Creation of Design docs, Functional Requirements docs, Test use cases, and deployment guide Product knowledge and ability to adapt previous integrations to meet customer’s requests Flexibility to extent hours to exchange info with US team Bachelor’s degree or equivalent experience in a high-level environment What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6886 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 month ago
5 - 7 years
5 - 12 Lacs
Pune
Hybrid
So, what’s the role all about? As a Senior Software Engineer (Expert Services), you will work as a member of our Expert team to configure and build integrations based on customer requirements. Typical projects include working with customers to understand business requirements, document those requirements, educate the customers with relevant technical information, configure our product, assist with the go-live steps. Configuration timelines must adhere to implementation timelines and if you foresee any delays, escalate to the implementation manager. How will you make an impact? As a billable and customer-facing role, this position has significant financial impact on CXone: The Consultant’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account. The timeframe required for the Consultant to deploy a customer has a direct impact on CXone's ability to begin recognizing revenue for new customers/existing customers. Ensure deployments are completed timely, accurately and according to customer’s contract. The Consultant’s ability to satisfy his or her customers has a direct impact on the customer’s likelihood of loyalty and increased business. The Consultant’s ability to keep commitments, to hold him- or herself accountable and to handle delicate situations appropriately is critical to minimizing CXone's exposure to liability. Ensure that adjustments made to customer’s account are completed in accordance with the Company’s Adjustment Policy. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Have you got what it takes? 5-8yrs experience required Proven experience as a Bot Developer or in a similar role involving integration and customization, such as chatbot integration with platforms like Google Dialogflow or IBM Watson. Knowledge on Prompt Engineering Good understanding of modern authentication standards ex - oAuth2, OIDC, SAML Good understanding of browser security like CORS, X-frame-options Good understanding of HTML i.e. iframe, CSS Good understanding of JavaScript / jQuery Ability to read API documentation and implement proof of concepts Strong understanding of user experience and conversational interfaces Good verbal skills for communicating with customers and with peers during design and code reviews Excellent Troubleshooting and Debugging skills on SaaS Applications. Creation of Design docs, Functional Requirements docs, Test use cases, and deployment guide Product knowledge and ability to adapt previous integrations to meet customer’s requests Flexibility to extent hours to exchange info with US team Bachelor’s degree or equivalent experience in a high-level environment What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6895 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 month ago
6 - 10 years
12 - 17 Lacs
Bengaluru
Work from Office
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. About The Role Position Summary The Senior Product Manager plays a pivotal role in product development for F5 Distributed Cloud App Delivery strategies. This position requires an in-depth understanding of market dynamics in Kubernetes platforms, Multicloud Networking, Public Cloud and SaaS platforms as well as strong leadership, partnering and analytical abilities, to help build a shared vision and execute to establish a market leading position. Primary Responsibilities Product Delivery: Drive product management activities for F5 Network Connect and F5 Distributed Apps Build compelling technical marketing content to drive product awareness including building reference architectures and customer case studies Deliver web content, whitepapers, and demonstrations to drive customer adoption, and ensure technical marketing alignment with key partners Ensure accountability for product success and present data-backed findings during business reviews and QBRs Customer Engagement & Feedback: Engage with customers to understand their business goals, constraints, and requirements Prioritize feature enhancements based on customer feedback and business value Utilize the Digital Adoption Platform to identify areas of improvement, increase revenue and reduce churn Market Analysis: Position F5 Network Connect and Distributed Apps with a competitive edge in the market Validate market demand based on customer usage Conduct in-depth research to stay abreast of developments in Multicloud Networking as well as Kubernetes (CaaS/PaaS) ecosystem Team Collaboration: Collaborate with stakeholders to make informed decisions on product backlog prioritization Foster strong relationships with engineering, sales, marketing, and customer support teams Work with technical teams to ensure seamless product rollouts Work with key decision makers in marketing and sales to ensure smoot product delivery to customers Knowledge, Skills, and Abilities Technical Skills: Proficient with core networking technologies such as BGP, VPNs and tunneling, routing, NAT, etc. Proficient with core Kubernetes technologies and ecosystem such as CNIs, Ingress Controllers, etc. Proficient with core Public Cloud networking services – especially with AWS, Azure and GCP Proficient with PaaS services such as OpenShift, EKS (AWS), GKE (GCP), AKS (Azure) Well versed with L4/L7 load balancing & proxy technologies and protocols Stakeholder Management: Demonstrate strong leadership, negotiation, and persuasion capabilities Effectively manage and navigate expectations from diverse stakeholder groups Uphold a data-driven approach amidst a fast-paced, changing environment Analytical Skills: Ability to generate data-driven reports and transform complex data into actionable insights Proven skills in data analytics and making data-backed decisions Strong awareness of technology trends and potential influence on F5’s business Qualifications BA/BS degree in a relevant field 4+ years in technical product management or a related domain 2+ years of product management in Multicloud Networking, PaaS or an adjacent area (exSSE/SD-WAN) Experience developing relationships with suppliers and co-marketing partners highly desirable. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Posted 1 month ago
10 - 15 years
15 - 25 Lacs
Pune
Hybrid
So, what’s the role all about? As a Senior Specialist Software Engineer (Expert Services), you will work as a member of our Expert team to configure and build integrations based on customer requirements. Typical projects include working with customers to understand business requirements, document those requirements, educate the customers with relevant technical information, configure our product, assist with the go-live steps. Configuration timelines must adhere to implementation timelines and if you foresee any delays, escalate to the implementation manager. How will you make an impact? As a billable and customer-facing role, this position has significant financial impact on CXone: The Consultant’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account. The timeframe required for the Consultant to deploy a customer has a direct impact on CXone's ability to begin recognizing revenue for new customers/existing customers. Ensure deployments are completed timely, accurately and according to customer’s contract. The Consultant’s ability to satisfy his or her customers has a direct impact on the customer’s likelihood of loyalty and increased business. The Consultant’s ability to keep commitments, to hold him- or herself accountable and to handle delicate situations appropriately is critical to minimizing CXone's exposure to liability. Ensure that adjustments made to customer’s account are completed in accordance with the Company’s Adjustment Policy. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Have you got what it takes? 12-15yrs experience in Excellent Troubleshooting and Debugging skills on SaaS Applications. Excellent knowledge of HTTP requests Good understanding of modern authentication standards oAuth2 OIDC SAML Knowledge about SSO patterns Good understanding of browser security CORS X-frame-options Good understanding of HTML iframe CSS Good understanding of JavaScript / jQuery Ability to read API documentation and implement proof of concepts Proven experience as a Bot Developer or similar role Knowledge on Prompt Engineering Strong understanding of user experience and conversational interfaces Good verbal skills for communicating with customers and with peers during design and code reviews Quick learner, adaptable to change & ability to assume independent assignments Creation of Design docs, Functional Requirements docs, Test use cases, and deployment guide Product knowledge and ability to adapt previous integrations to meet customer’s requests Ability to work during US daytime (if needed) Bachelor’s degree or equivalent experience in a high-level environment. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6886 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 month ago
7 - 12 years
12 - 22 Lacs
Pune
Hybrid
So, what’s the role all about? As a Specialist Software Engineer (Expert Services), you will work as a member of our Expert team to configure and build integrations based on customer requirements. Typical projects include working with customers to understand business requirements, document those requirements, educate the customers with relevant technical information, configure our product, assist with the go-live steps. Configuration timelines must adhere to implementation timelines and if you foresee any delays, escalate to the implementation manager. How will you make an impact? As a billable and customer-facing role, this position has significant financial impact on CXone: The Consultant’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account. The timeframe required for the Consultant to deploy a customer has a direct impact on CXone's ability to begin recognizing revenue for new customers/existing customers. Ensure deployments are completed timely, accurately and according to customer’s contract. The Consultant’s ability to satisfy his or her customers has a direct impact on the customer’s likelihood of loyalty and increased business. The Consultant’s ability to keep commitments, to hold him- or herself accountable and to handle delicate situations appropriately is critical to minimizing CXone's exposure to liability. Ensure that adjustments made to customer’s account are completed in accordance with the Company’s Adjustment Policy. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Have you got what it takes? 8-12yrs experience in Excellent Troubleshooting and Debugging skills on SaaS Applications. Excellent knowledge of HTTP requests Good understanding of modern authentication standards oAuth2 OIDC SAML Knowledge about SSO patterns Good understanding of browser security CORS X-frame-options Good understanding of HTML iframe CSS Good understanding of JavaScript / jQuery Ability to read API documentation and implement proof of concepts Proven experience as a Bot Developer or similar role Knowledge on Prompt Engineering Strong understanding of user experience and conversational interfaces Good verbal skills for communicating with customers and with peers during design and code reviews Quick learner, adaptable to change & ability to assume independent assignments Creation of Design docs, Functional Requirements docs, Test use cases, and deployment guide Product knowledge and ability to adapt previous integrations to meet customer’s requests Ability to work during US daytime (if needed) Bachelor’s degree or equivalent experience in a high-level environment. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6891 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 month ago
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