Room Division Manager

• Departmental Management:The RDM oversees the day-to-day operations of various departments, including the front desk, housekeeping, and potentially others like reservations, concierge, and even maintenance.
• Guest Experience:A primary focus is on ensuring a positive guest experience, from initial booking to check-out, including addressing any issues or complaints.
• Staff Management:This involves recruitment, training, scheduling, and performance management of all staff within the rooms division.
• Financial Management:RDMs often play a role in budgeting, expense control, and revenue management within their departments.
• Quality Assurance:Ensuring adherence to established standards and procedures for all departments within the rooms division, including cleanliness, service quality, and safety protocols.
• Coordination and Collaboration:Working closely with other departments, such as sales and marketing, to ensure seamless operations and a unified approach to guest service.

In essence, the RDM is a key leader in a hotel, responsible for ensuring the smooth and efficient operation of all aspects of the guest's stay, from arrival to departure.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Supplemental Pay:

• Performance bonus

Work Location: In person

Application Deadline: 15/07/2025
Expected Start Date: 29/07/2025