ROCS - Price Cost Analyst (PCA)

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HR Level: P1

Job title: Price Cost Analyst (PCA)

Country: India

Location: Bangalore

Number of positions to fill: 1

Direct supervisor reporting to: Raja Arumugam

Workday Job Code: AFSSCAP1

Who we are

Pratt & Whitney, an RTX business, is working to once again transform the future of flight designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight – beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up.

Are you ready to go beyond?

What Our Expectations Are

In Commercial Support, we believe that everything starts with our people. We foster a learning organization by providing opportunities for development, growth, and empowerment. We establish our products and services as the customer preferred choice by delivering world-class product & service dependability and benchmark customer service. We drive change and quality through our employee's imagination, dedication, and skills of their craft. We augment this by using technology, striving for proactivity, synergy, and always acting with integrity and respect. The P&WC Commercial Support organization supports a multidisciplinary eco-system.

Functional Description:

The Repair and Overhaul Customer Solutions (ROCS) team is responsible to manage the entire customer experience when there is an engine or APU repair or overhaul required on P&WC engines. We strive to deliver a white glove services to our customers. As part of the team, your role will be to support the Event Managers (main point of contact of our customer while they have an engine in one of our facilities) in is customer facing duty by providing a fast an efficient administrative support.

What You Will Do:

• Responsible to generate/revise accurate engine cost estimates, draft Invoices, and final invoices for shop events

• Validate and apply credits as per the warranty policy

• Prepare gross margin sheets for all shop events

• Fill Smart program documents and submit them for approval

• Responsible for submitting warranty claims

• Daily connect with Event Managers, Shop and Finance for any process related queries and resolution

• Fill SPOT (Special Coverage One Time) requests and submit them to programs engineering for special warranty consideration

• Enter and process DIAs (Draft Invoice Adjustments) into MMP534 and submit to Manager and Finance Department for approval

• Update cost estimate/billing information in CRM

• Ensures customer centric KPIs are met

• Promote reporting automation, self-serve analytics consumption and analytics-driven decision-making.

• Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements.

• Comply with Global Trade requirements (export controls)

Qualification You Must Have:

• A University Degree or equivalent experience with 2 yrs. of prior relevant experience

• Strong interpersonal communication skills in English

• Flexibility in working hours

• Be results & solution driven

• A team player, leading by example.

• Comfortable with talking to customers on the phone.

• High level of curiosity to identify and create new business opportunities in untapped areas.

• Experience with SAP and Microsoft software's, CRM, P&WC Customer Portal and SharePoint.

What We Offer:

Long-term deferred compensation programs
Daycare for young children Advancement programs to enhance education skills Flexible work schedules Leadership and training programs Comprehensive benefits, savings, and pension plans Financial support for parental leave Reward programs for outstanding work

Work Location :

• Bangalore

Travel :

• No travel requirement

Employment Type :

• Full-time

• This position requires flexibility to support outside typical office hours

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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