Risk and Control Analyst

In this role, you will:

• Help redesign the Service Acceptance Process
• Identify sources of control compliance data across the bank (with the control owners)
• Assess the potential of this data to be used to update Configuration data to show compliance at a service and server level
• Work with the Product Owner of the Operational Data Store to enrich the data model to add this new data
• Create a process to update the Operational Data Store to incorporate the new data
• Work with the Product Owner of ServiceNow to enrich the data model to add this new data
• Enhance the daily process between the Operational Data Store and ServiceNow configuration data to pass the additional data
  

• Learning Agility – Adapts quickly and effectively to new challenges
• Drive – Shows initiative and commitment to excellence
• Ability to analyse requirements and turn them into step-by-step guidance for less technically proficient colleagues to follow
  

We would be seeking the following:

• Familiarity with data quality standards and compliance
• Able to write clear, simple to follow, guidance
• Technical knowledge of

  Python

  , writing code to update database information based on data obtained via

  APIs

  from other platforms
• Ability to update extract processes to take data from

  SQL-Server

  tables into

  ServiceNow

• Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience.
  

Additional Skills

• A minimum of

  5 years

  of experience working with

  ServiceNow

  . Experience of Configuration data within ServiceNow would be advantageous
• Knowledge of Configuration database tables and data formats
  

Qualifications

• Must have knowledge of Integration Hub and API integrations with ServiceNow.
• Demonstrated experience designing and developing process-based solutions. Demonstrated experience documenting user case processes and BPM workflows
• Ability to transform Business Requirement into

  Business Process

  . Proven analytical and problem-solving skills
• A minimum of 5 years’ experience with

  Python

• A minimum of 5 years’ experience with

  Microsoft

  SQL-Server

• End to End experience of ServiceNow based application design and implementation.
• Experience in creating data interfaces into

  ServiceNow

  .