Revenue Operations Specialist

Coursera

4 - 9 years

14 - 15 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:None| Platform:

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Skills Required

order management sales operations financial reporting saas project management pricing strategy salesforce.com customer service recruitment salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Coordinate with Revenue Operations leadership to enforce best practices around deal structure, order form guidelines, and all other presale processes for a smooth booking process
Work cross-functionally with our Sales, Customer Success, Legal and Finance teams to drive alignment on internal close process and reduce inefficiencies during end of month/quarter
Verify submitted Order Forms for completeness, accuracy, and conformance to Courseras sales order acceptance policies
Ensure the timely and accurate handoff of the Customer s provisioning details to the Implementation Services team for delivery of product and services
Be a strategic subject matter expert on optimizing deal structures to ensure the highest rates of success
Support the Enterprise Business team with general Salesforce.com inquiries, data stewardship, and Quote-to-Cash process improvements

Basic Qualifications:

4+ years of experience in a Sales Operations, Deal Desk, or Order Management role
Experience working in a B2B SaaS subscription business model
Experience performing data updates to key Sales information in Salesforce.com such as Leads, Accounts, and Opportunities
Ability to create custom reports in Salesforce.com for End users and Management to analyze our business performance
Must have business customer service skills and a can do attitude

Preferred Qualifications:

Knowledge of key SaaS metrics such as ACV, ARR, Churn, and Renewal Rate is a plus
Experience working with a quoting/CPQ solution

If this opportunity interests you, you might like these courses on Coursera:

Salesforce Sales Operations Professional Certificate
Google Project Management: Professional Certificate
Successful Negotiation: Essential Strategies and Skills

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