186 Salesforce.Com Jobs

Oracle CX Cloud (Fusion Sales/Service, OFSC, CPQ, VBS, Redwood) - Senior Cloud Consultant Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customers rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutionson CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelors degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.

Responsibilities Key Responsibilities: 2-4 years hands-on development experience on the salesforce platform. Experience with Sales Cloud, Service Cloud or community cloud. Experience with Lightning components, Lightning framework, Lightning Design System, Lightning Data Service, Lightning Locker service, etc Experience on the Force. com platform, Apex classes, visualforce, batch apex, triggers, SOQL. Experience in developing and implementing force. com based applications. Excellent understanding of Software Development Life Cycle (SDLC) including analysis, requirement, design, development, enhancements, testing, deployment, and maintenance of enterprise applications. Develop, enhance, debug, support, maintain and test software applications and integrations on the Salesforce. com platform. Should have experience in doing deployments creating change sets, taking backups, doing an end-to-end deployment. Experience of working with a remote and global team(s). Assess and determine an optimal solution to align business processes with Salesforce functionality and/or force. com custom-built applications. Qualifications Education: Graduate - Bachelors degree (any stream)

Overview: An inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build rapport with customers and close sales Promoting new products and any special deals. Advising customers about delivery schedules and after-sales service. Recording orders and sending details to the sales office. Giving feedback on sales trends. Key Responsibilities To fulfil and achieve distribution and sales objectives for key brands in the on-trade channel by successful implementation of sales strategies and plans To ensure full compliance of sales, price management, promotion and merchandising Distribution To ensure distribution objectives for specific SKUs are achieved as per sales plan Focus on driving sales in Hardware, Paints, Cement & Sanitary channels To ensure a high standard of presence and merchandising for key products in the trade To ensure target price levels for both trade and consumers are implemented Promotions Identify target outlets, negotiate and implement promotional activities at the highest possible standard Feedback and evaluation of results for sales and marketing management s review Control To recommend appropriate level of credit and duration to trade accounts as per standard policies and procedures To ensure collection through pro-active evaluation and management of receivables in order to achieve collection target as set by sales management Trade Relationships Develop and maintain amiable win-win relationship with the Distributors, Sub Distributors, PoS Manage and improve performance of assigned trade accounts Sales Management To achieve the following core KPIs Monthly sales target volume Increase point of sales ( PoS ) Provide timely and accurate information for the updating of Salesforce. com Evaluate outlet date, call targets and trade information on regular basis to drive improvement on sales efficiency

Who were looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What youll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems, using declarative development. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes; Work on carrying out Root Cause Analysis for issues that may come up in Production; What you bring to the role Basic Qualifications: Bachelor s degree or equivalent work experience and 5+ years Salesforce.com analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having hands-on implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover; Experience managing systems to support enterprise sales organizations; Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners; Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation; Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Proven knowledge of integration between Salesforce and 3rd party systems using a middleware (MuleSoft, Boomi, Workato, etc.); Preferred Qualifications: Salesforce CPQ (or similar) certification Salesforce Advanced Administrator, Platform Builder, Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic eraYou re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce, the Customer Success Platform, and the worlds #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World s Most Innovative Company according to Forbes, and one of Fortune s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!Salesforce Developer RoleOur aspiration is to create a workplace that looks like society where everyone feels seen, heard, valued, and empowered to succeed. We put this into action with the Salesforce India Return to Work Program , which provides women who have taken a career break a platform and opportunity to jumpstart their professional journey. It is a six months program on third party contract and over the course of six months, program participants will work within Salesforces Technology, Sales, or Customer Success team, receive on-the-job training from Salesforce leaders, and be paired with a mentor to help navigate their career. Overall Experience : 5+ years Education : Bachelor s Degree Required Qualifications 1-2 years of application design and development experience. Have an experience developing and customizing Salesforce.com applications via web services, Apex, SOQL, Visual Force, Eclipse IDE, Data Loader, Reports, and Dashboards 2+ years of working with clients and vendors developing solutions and supporting projects from requirements gathering to release management Experience integrating Salesforce.com with other applications Ability to work in an agile development environment and deliver high-quality solutions within deadlines. Roles & Responsibilities: Manage day-to-day development activities on the salesforce.com platform using Apex and Visual Force Support the creation of customizations and integrations required for solution delivery Configure the Salesforce.com application based on the business requirements Develop custom applications using Apex, VisualForce, JavaScript, AJAX, HTML, CSS Apply best practices and experience to build Salesforce.com applications. Collaborate with cross-functional teams, including business analysts, system administrators, and other developers, to gather and analyze business requirements. Create actionable technical documentation based on gathered business requirements Assist with scoping and planning of various CRM-related projects and initiatives Certifications Certified Salesforce Developer / Administrator is a plus. Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We are looking for a Senior Channel Manager to drive new and incremental business growth in India. In this role, youll be the key to our expansion, building strong relationships with new and existing channel partners, and exceeding sales targets. This is a dynamic position where youll have the chance to make a significant impact on our success in the region. If youre a strategic thinker with a passion for sales and a talent for building partnerships, we want to hear from you. What Youll Do Drive Channel Sales: Youll lead all sales activities through our channel partners, including Systems Integrators, Service Providers, and Technology partners. Youll work with their sales teams to identify new business opportunities and enable their success with sales collateral and joint customer presentations. Manage Partner Relationships: Youll develop, nurture, and maintain strong relationships with our partners, understanding their business models and structuring agreements that meet their specific needs. Youll be their trusted advisor, providing "industry expert" level guidance to help them sell our products and services. Expand Our Reach: Youll develop a full pipeline of qualified sales prospects by working with a network of channel partners and consultants. Youll create demand for our digital products and services, highlighting their value and clear differentiation in a complex sales environment. Achieve Revenue Targets: Youll be responsible for meeting and exceeding all sales quotas by executing effective channel growth strategies. What Youll Bring A bachelors degree or equivalent experience. Proven channel sales experience in the region, with a background in the IT security industry (hardware and/or software). Experience with Salesforce.com or a comparable CRM system. Strong financial acumen and a creative, strategic approach to sales. Excellent communication skills, with fluency in English. Experience with data protection, encryption, and cryptography is a plus. The ability to build and maintain senior-level relationships with trust and credibility.

We are looking for a Senior Channel Manager to drive new and incremental business growth in India. In this role, youll be the key to our expansion, building strong relationships with new and existing channel partners, and exceeding sales targets. This is a dynamic position where youll have the chance to make a significant impact on our success in the region. If youre a strategic thinker with a passion for sales and a talent for building partnerships, we want to hear from you. What Youll Do Drive Channel Sales: Youll lead all sales activities through our channel partners, including Systems Integrators, Service Providers, and Technology partners. Youll work with their sales teams to identify new business opportunities and enable their success with sales collateral and joint customer presentations. Manage Partner Relationships: Youll develop, nurture, and maintain strong relationships with our partners, understanding their business models and structuring agreements that meet their specific needs. Youll be their trusted advisor, providing "industry expert" level guidance to help them sell our products and services. Expand Our Reach: Youll develop a full pipeline of qualified sales prospects by working with a network of channel partners and consultants. Youll create demand for our digital products and services, highlighting their value and clear differentiation in a complex sales environment. Achieve Revenue Targets: Youll be responsible for meeting and exceeding all sales quotas by executing effective channel growth strategies. What Youll Bring A bachelors degree or equivalent experience. Proven channel sales experience in the region, with a background in the IT security industry (hardware and/or software). Experience with Salesforce.com or a comparable CRM system. Strong financial acumen and a creative, strategic approach to sales. Excellent communication skills, with fluency in English. Experience with data protection, encryption, and cryptography is a plus. The ability to build and maintain senior-level relationships with trust and credibility.

Overview Develop customized solutions within the Salesforce platform to support critical business functions and meet project requirements. Deliver this by working independently with Sector and Business leads to understand the technical ask and provide design and solution for the same. Responsibilities As a Tech Lead/Sr. Developer the resource would be required to design and develop and provide technical oversight to multiple GTM functionality developed in Salesforce in ANZ and Europe sector in the Order to Cash space. This solution will be implemented in 5-6 countries and new capabilities will be added to improve frontline productivity and efficacy. The resource will be part of program with value > $10Mn Qualifications 9-10 plus years of IT experience with at least 5+ years of experience with Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Lightning and Visualforce. Should have ability to both write as well as reverse engineer complex apex code Bachelor s Degree in Information Technology, Computer Science, MIS, Business, or similar field. Experience developing customer-facing user interfaces with Lightning Components Active Salesforce Developer Certification (Dev 401, 501, Certified Platform I or II) 9-10 plus years of IT experience with at least 5+ years of experience with Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Lightning and Visualforce. Should have ability to both write as well as reverse engineer complex apex code Bachelor s Degree in Information Technology, Computer Science, MIS, Business, or similar field. Experience developing customer-facing user interfaces with Lightning Components Active Salesforce Developer Certification (Dev 401, 501, Certified Platform I or II) As a Tech Lead/Sr. Developer the resource would be required to design and develop and provide technical oversight to multiple GTM functionality developed in Salesforce in ANZ and Europe sector in the Order to Cash space. This solution will be implemented in 5-6 countries and new capabilities will be added to improve frontline productivity and efficacy. The resource will be part of program with value > $10Mn

Must Have: Working Exposure of Sales/Service Cloud , CPQ ( PARDOT ) and FSL (Field Service Lightning) Integration using middleware Informatica , Marketing Cloud connect and custom REST/SOAP based web callings for Salesforce to Salesforce and SF to third party. Solid understanding of and detailed experience with Salesforce. com architecture Apex Coding (Test class, Triggers, Normal Apex class with OOPS concept) skills are must. Batch/Future Call s LWC and Flow based UI developments Good to have: CTI Implementation Experience and its architectural understandings Lightning Aura based UI developments Marketing cloud Expected Certifications:- Salesforce certified Application Architect Salesforce Certified Platform Developer 2 Certification Salesforce Certified Platform Developer 1 Certification Salesforce certified Sales certification Salesforce certified Service certification Salesforce certified CPQ(PARDOT) certification Salesforce certified FSL Experience: 7 to 10 years of experience in software development, Live experience on CPQ/FSL/Sales/Service Detailed experience writing Lightning components and Apex classes and triggers Experience integrating Salesforce. com with other applications, Salesforce to salesforce, Salesforce to 3 party (REST/SOAP) is must. . Experience in writing real-time web calls, batch apex and future calls. Lightning Web Components/Flows and Apex coding (Test class, Triggers, Normal Apex class with OOPS concept) skills are must. Soft Skills: Excellent communication and collaboration skills, with the ability to work effectively with stakeholders across business and technical teams. Strong problem-solving and analytical skills. Attention to detail. Ability to work with teams in a dynamic, fast-paced environment. Mandatory Competencies Programming Language - Salesforce - Apex Coding Middleware - API Middleware - WebServies (REST, SOAP) Architecture - Architecture - Enterprise application architecture creation Beh - Communication and collaboration At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, were committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees success and happiness.

Must Have: Working Exposure of Sales/Service Cloud , CPQ ( PARDOT ) and FSL (Field Service Lightning) Integration using middleware Informatica , Marketing Cloud connect and custom REST/SOAP based web callings for Salesforce to Salesforce and SF to third party. Solid understanding of and detailed experience with Salesforce. com architecture Apex Coding (Test class, Triggers, Normal Apex class with OOPS concept) skills are must. Batch/Future Call s LWC and Flow based UI developments Good to have: CTI Implementation Experience and its architectural understandings Lightning Aura based UI developments Marketing cloud Expected Certifications:- Salesforce certified Application Architect Salesforce Certified Platform Developer 2 Certification Salesforce Certified Platform Developer 1 Certification Salesforce certified Sales certification Salesforce certified Service certification Salesforce certified CPQ(PARDOT) certification Salesforce certified FSL Experience: 7 to 10 years of experience in software development, Live experience on CPQ/FSL/Sales/Service Detailed experience writing Lightning components and Apex classes and triggers Experience integrating Salesforce. com with other applications, Salesforce to salesforce, Salesforce to 3 party (REST/SOAP) is must. . Experience in writing real-time web calls, batch apex and future calls. Lightning Web Components/Flows and Apex coding (Test class, Triggers, Normal Apex class with OOPS concept) skills are must. Soft Skills: Excellent communication and collaboration skills, with the ability to work effectively with stakeholders across business and technical teams. Strong problem-solving and analytical skills. Attention to detail. Ability to work with teams in a dynamic, fast-paced environment. Mandatory Competencies Programming Language - Salesforce - Apex Coding Middleware - API Middleware - WebServies (REST, SOAP) Architecture - Architecture - Enterprise application architecture creation Beh - Communication and collaboration At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, were committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees success and happiness.

Needed Salesforce certified developer with 7-8 years of experience Experience in developing Lightning components, Aura framework & UI designing web- pages. Hands on experience on LDS components and lightning app builder. Preference Salesforce FSL certified developer Should be strong in Work Order Management, Data Model in FSL, Product Inventory Management, Dispatcher Console, Scheduling Policies, FSL Mobile App In depth understanding of SFDC Profiles / Roles and Sharing Rules, Validation Rules , Tasks , Workflow rules , Triggers , Process Builder etc In depth knowledge of Salesforce Lighting Framework and lighting community builder and Force.com Sound knowledge of Salesforce recommended best practices around design and development. Good understanding on data sharing model for external/community users. Experience with the Salesforce.com web services APIs. Should be strong in Apex class, Trigger, Test Classes, Batch Apex Whats this role about? Heres how youll contribute: Youll do this by: Core Skills: Desired Skills:

Responsibilities: Will be responsible for B2B sales to be managed from India, for clients in US market. Must have relevant experience selling Software, Hardware, Networking, Security and Cloud products over phone/emails without in-person contact. Responsible for achieving Revenue targets for given set of pre-existing accounts. He/ She would have to understand the current sales cycle and replicate it for enhanced sales. 10 TO 15 years experience and core competencies in remote Revenue management or Inside Sales. End to end sales closure - including prospecting, hunting, client needs identification, basic solutioning, pitching and closing deals with mid-size and large Size Organization, all managed remotely through inside sales mechanism. Key responsibility IT Infrastructure support services /Solution Selling / Managed Services & Enterprise Network Management Solutions Lead Account Management activities, proactively resolve issues through internal coordination to ensure client satisfaction. Demonstrate the competence to prioritize multiple tasks and ability to manage high volume of clients. Excellent program management skills with ability to keep track of multitude of follow ups with clients daily Take full responsibility for updating relevant client information, including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, client proposals, and client contracts. Resourcefulness in finding solutions for client questions and objections. Support the research and development of account and opportunity planning. Qualifications & Traits: Bachelors degree (preferably in Business, Sales, Marketing, or a related field) or equivalent relevant experience. Minimum 10 years of sales experience in Inside Sales or Revenue Cycle Management, winning new revenue with existing clients, or opening new logos for prospective clients, or both. Exceptional communication skills, both written and verbal, enabling effective interaction with customers and internal stakeholders. Very good working knowledge of tools and Platforms like Hubspot, Saleforce, Zoom Info, Calendly, etc. Possesses well-honed sales skill set, encompassing solution selling, negotiation techniques, closing strategies, pipeline and opportunity cultivation, cross-selling abilities, handling objections. Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). High proficiency in using a Client Relationship Management system (preferably Salesforce.com). Capable of establishing robust personal connections with client individuals. Aptitude for comprehending / learning technical jargon and concepts. A proactive, self-driven salesperson who would update the management regularly on weekly progress and closure. Ability to grasp a new company s (i.e. Black Box s) solutions and appropriate Client use cases quickly and diligently. Location: Bangalore, with work from office requirement Shift Timing: 6 PM IST start time.

Work cross-functionally with partner teams to increase advertiser satisfaction and growth for your business. Help ramp-up team members to directly work with advertisers and manage client-facing communication Manage a team of BLR CCMs who work directly with onshore CCMs and account team members in their locale to deliver advertiser services. Manage large-scale Amazon Advertising programs to grow and improve the business while mentoring ICs to develop their skills Balance innovation and customization for your business with driving global standards and best practices that scale across locales like EU, APAC and MENA. The manager of this team will be expected to own their business and the needs of their customers in relation to campaign and creative management. Managers of BLR CCM teams develop direct relationships with stakeholders in onshore locales, and are skilled project and/or program managers, delivering quantifiable service improvements in line with customer needs. They develop and manage high performing teams with clear goals to ensure team success, and partner closely with onshore teams, sales, account management and design leadership to deliver results that matter to customers. Managers in this team have direct accountability for continuously improving customer satisfaction and efficiency of our teams. Develop business and team strategy for advertiser growth Develop offshoring program roadmap and strategy Build and manage high-performing teams while helping them ramp-up on offshoring assignments Partner with stakeholders to remove barriers to team s success Partner with stakeholders to optimize the advertiser experience Basic Qualifications: 10+ years of experience directly managing teams helping them drive greater process efficiencies 3+ years in a strategic client services role working with Fortune 100 brands Understanding of digital creative production, ad serving, cross-channel attribution, and media analytics Proven track record of creating processes and improving tools that have measurably improved productivity, quality, or advertiser experience Proven record of attracting, retaining and growing exceptional teams Bachelors degree required or equivalent work experience

Job Description: Sales Analyst - Services We are looking for someone who demonstrates: Passionate drive to innovate and create Integrity to the core Enthusiastic customer focus Consistent interactive teamwork Desire for continuous improvement and top performance Here is a glimpse of what you ll do Coordinate sales proposal process, take orders, and generate quotes Create and maintain sales models, ensuring positive contribution margin on all NEXTracker sales Generate Sales reports & Presentations, and present to a wide variety of stakeholders Collaborate cross-functionally for support with quote development and to support other customer inquiries Support outside sales reps with quotes, pricing, account maintenance and general research Assist customers with product selection, pricing, order entry, product sourcing and product availability Track sales activities using NetSuite ERP and Salesforce.com CRM systems Manage all CRM system reporting, improvements and modifications Work with Customer Care to ensure efficient communications and provide excellent customer satisfaction Continually streamline, standardize and improve proposal templates Culture is our Passion

Responsibilities and essential job functions include but are not limited to the following: Maintaining proper service standards of Saint Amand. Maintaining proper documentation and storing of materials Maintaining proper inventory of CGS and stores. Making sure cleanliness and upkeep of the pantry as per hygiene and mystery audit points. Maintaining opening and closing checklist. Ensuring service standards are followed as per Saint Amand. Maintaining proper inventory of CGS and stores. Briefing team about hygiene and mystery audit. Other duties as assigned Training staff and ensuring the team is aware of their responsibilities Ensuring smooth functioning of the operations Communicate and delegate tasks to the team Assist other departments wherever necessary and maintain good working relationships

Maximize the sales of all Corning Optical Communication s products to the key global accounts identified as strategic. Execute a joint sales and access (marketing /technology) plan for assigned accounts that can be implemented across geographic boundaries including NAFTA, EMEA, APAC and Latin America. Key Responsibilities: Meet sales budget for all telecommunications products associated with assigned accounts Operate within assigned selling and expense budget. Identify, analyze and execute on global, strategic opportunities with a coordinated Sales/Marketing/Technology effort within Corning OC Familiarity of Global Hyperscale DC, IT Service Provider and Co-Location DC business models Serve as owner of the commercial strategy for key accounts, and develop strong relationships with key decision makers within each client account Develop a Senior Management contact plan to leverage relationships at the highest levels Manage the buying process at each strategic account to create a preference for Corning OC s products Apply strategic thinking to develop account plans and ultimately grow the business Ensure that we are in sync with our key channel partners also engaged in pursuing the accounts Form and manage indirect teams to coordinate global efforts and meet account objectives Provide Weekly Call Reports and Monthly Reports documenting progress; input weekly forecast data Ensure full utilization of the SalesForce.Com tool by your team and other Corning OC employees. Develop and maintain a thorough understanding of the Enterprise Networks global business to recognize opportunities and provide accurate forecasts Be perceived by our strategic customers as both a problem solver and a professional partner. Serve as a consultant to our strategic customers, our distribution partners and any other stakeholders as necessary Develop a working knowledge of the challenges facing our strategic, global accounts and how Corning OC can help them meet those challenges Provide regular feedback to Corning OC Marketing group re: pricing, market/technology trends, product and market opportunities, etc. Provide input into the refinement of component and solutions value propositions As field representatives of Corning OC, ensure that you convey the highest level of professionalism in behavior and appearance and help to fulfill all customer expectations of Corning OC as a World Class supplier Skill and Knowledge Requirements : Minimum ten (10) years Telecom experience required; Data Center sales experience strongly desired Minimum five (5) years of experience as Sales Engineer within Corning Optical Communications Experience selling large/complex accounts with emphasis on data center sales Territory covered to include Global Strategic Accounts, prefer North Carolina location Position requires up to 50% travel Must be able to work effectively in an unstructured environment with minimum supervision from a home-based office BA or BS from an accredited 4-year institution or equivalent MBA or equivalent degree is strongly preferred Familiarity with Global Mega/Hyper DC IT business model(s) Experience with developing new business in large / global customers Ability to motivate teams and drive indirect reports Excellent communication skills, habits and follow-up Strong oral and written presentation skills International experience highly desirable Strong knowledge of Commercial customers and practices Extensive knowledge of Fiber-optic infrastructure products

The ACSP/CSP I is responsible, alongside a Strategic CSP, for the growth and retention of the shared client portfolio, for the Healthcare Vertical s top strategic accounts As a ACSP/CSP, you will share in the responsibility for full end to end customer account management A successful CSP not only manages the day to day screening program for the customer, he/she develops strategic relationships with the customer C identifies opportunities to expand SBCs footprint within the customer via incremental products and services Implement and manage customer s services programs to best align with customer s organizational needs and goals Structure and implement long term contract/agreements with customers to renew and grow revenue from customer base Understand each client s organizational dynamic. Probe to discover model and core initiatives in a solutions sales capacity. Assist client in goal achievement by leveraging Sterling s products and services Identify and develop multi-level relationships with key decision makers and decision influencers to ensure retention and relationship stability regardless of client s turnover in key roles Create strategic account plan as a roadmap to grow customer revenue and deliver world class customer satisfaction Liaise between client, internal departments, and partners to provide clear and accurate program guidance for customers. Manage client interactions using Salesforce.com Conduct regular business reviews using value add propositions to mitigate client risk and enhance background screening programs Grow customer book of business to target vs. prior year, driven by existing revenue retention and closing new business You are able to perform duties within strict deadlines You excel when working both within a team and independently You have solid knowledge of Sterling s production systems Qualifications Bachelors degree or equivalent experience Experience: 2+ years experience in a client-facing role (Preferred) Sales and/or sales management experience (SAAS domain preferred) Team management experience is a plus Strong client focus commitment to delivering superior client experience and advocating for client needs Consultative selling skills experience expanding account reach, up/cross-selling, new business development Negotiation and Listening skills ability to uncover client needs, understand and frame issues in a way that leads to resolution, a focus on win/win Analytical skills assess risk and opportunity, identify innovative ways to effectively address client needs in a high-volume, transactional environment, analyze performance indicators and use to inform strategies and tactics Excellent oral and written communication skills Microsoft Office Expert (especially Excel and Power Point) Salesforce.com Intermediate High comfort level with technology and software system

Purpose of the Job: The Manager of Sales Systems Administration is responsible for the management and execution of software systems including Salesforce.com. This role reports works closer with the company s sales and marketing teams, and the leadership team, to provide real-time data, reporting, decision making, process improvement and training. Additionally, the Manager of Sales Systems Administration strives to maintain high data quality in each system and ensuring continuous improvement of each application. Primarily Roles & Responsibilities: The role of Manager of Sales System Administration is to enable sales leaders and front-line sales executives to take full advantage of Black Box s CRM system. This includes education and adoption of new and current users, development of reports and dashboards to manage the business, development of new processes to keep pace with the business and discovery of new apps to enable efficiency in the sales team. Due to the complexity of Black Box s industry and business, this role is essential to the success of the sales, engineering, operations and marketing teams. The primary objective for this role is to manage the systems that support the sales team, so as to ensure that its use is optimized to fully enable the company s sales activities. Management of Salesforce.com includes training, monthly reporting, maintaining data integrity, prioritization and execution of business requirements. This role also requires significant interactions with the IT team at Black Box to manage and monitor the Salesforce.com integration with the company s various sales, marketing and finance automation applications. The role is also required to maintain the overall quality, completeness and value of the data in the systems. This includes data from the MDM, third party data and information entered by the end user. Additionally, this role requires the ability to manage multiple initiatives simultaneously, interface with senior leadership, manage outside vendors, and guide direct reports. Management and execution of the company s CRM strategy Design, develop and configure customized solutions using the full Salesforce.com subscription, including custom objects and fields, validation rules, workflows, triggers, etc. Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce.com objects, fields, page layouts, custom objects, new applications when necessary. Support annual sales/revenue goals and initiatives with programs, analysis and reports. Maintain and improve CRM data quality and user adoption of Salesforce and other integrated tools. Understand and maintain various data/system integrated with Salesforce.com and work cross-functionally to maintain and improve upon integrations with both internal and third-party systems. Administer Salesforce.com Education and Knowledge base, to new and existing users, through classes, update meetings, user guides, and knowledge transfer documentation. Collaborate with various organization departments to develop business requirements and translate into Salesforce.com features, functionality and processes. Maintain CRM data integrity through ongoing data governance, customer master data maintenance, data analysis, record de-duplication and other related tasks. Fluency in core CRM concepts with a strong analytical mindset; self-starter with excellent communication and organizational skills. Experience customizing Salesforce.com using Visualforce/Apex/Trigger code and willingness to learn new features and drive adoptions. Resolve platform and technical issues and respond to issues, change requests, and other needs through help desk and other channels. Remain current with Salesforce.com updates, new technologies and best practices within the industry and develop best practices documentation. Education/Experience Requirements: Minimum of 3-5 years experience Salesforce Systems Administrator. Bachelor s degree in a related field is strongly preferred. Experience in report-building and presentation development utilizing Salesforce.com and BI application for visualizations required. Experience in Tableau strongly preferred. Salesforce.com Administrator certification required. Intermediate level of experience with Microsoft Office applications required, including Excel (and be able to use formulas, pivots, charts effectively). Ability to quickly learn new analytic techniques and related tools. Strong analytical, conceptual, and problem-solving abilities paired with excellent communication skills and high attention to detail Strong Business Acumen working understanding of sales, marketing, marketing automation systems. Ability to display strong self-initiative and support recommendations with sound thinking. Proven record of meeting/exceeding established goals. Ability to communicate with and present to all levels of the organization, including company executives, divisional leadership, sales professionals and administrative support team members. Technology industry experience preferred.

The successful individual will work within the Growth Office team to build compelling content that represents the differentiated value offered by our practice. Understanding customers needs and identifying sales opportunities. Communicating with customers, making outbound calls to potential customers, and following up on leads. Identified cross-selling and upselling opportunities for new products and services to increase value to customers and exceed sales goals. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services via cold calling and reaching out to prospects in LinkedIn Scheduling appointments, taking notes during meetings, and following up with clients afterwards to get some opportunity. Support sales by analyzing opportunities and communicates sales collateral within their area of focus. May be brought in by partner to sell company brand to end customers. Showcase the company s strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique. ISR must know how to Compose e-mail and respond to prospects Influence partners to create and maintain their company funnel. Participate in events, webinars to build a pipeline post event Support campaigns and should know how to create one Coordinating with different stakeholders, sales, and marketing team Adaptable and flexible- will we shadowing sales representative in geo time zones Key competencies Functional: Experience in BFSI sales (Good to have) Previous experience in outbound calling Proficiency in CRM software such as Salesforce.com, HubSpot. Must have excellent phone and cold calling skills. Strong listening and sales communication skills. Ability to achieve targets. Exceptional customer service skills. Behavioral: Good learning skills Good listening skills Articulate in written and verbal communication skills Adaptable Resourceful Problem-solving skills

You possess 5+ years previous development experience with Salesforce.com Strong experience in Visualforce, APEX, SOQL, SOSL, Lightning Skilled in technical analysis and object oriented programming You have detailed knowledge of Salesforce.com architecture, cloud limitations and alternate/workaround solutions Experience using SFDC-related tools (Eclipse IDE, Apex Data Loader, Workbench) Ability to communicate with all levels within the organization You are team-centric but able to work autonomously You have the ability to prioritize and maintain deadlines You have use and knowledge with Python and AWS, which is a plus

Primarily Roles & Responsibilities: Build sales strategy, identify new opportunities and drive business across North India region Lead the best practices that are required to ensure improved operations and increased customer acquisition. Build end user and channel partner relationships, to drive increased profitable revenue Establish both short-term and long-term sales goals and monitor achievements, taking necessary action as needed to ensure sales targets are achieved Understand the competitive landscape and develop strategies and initiatives to maintain a leadership position in the market; effectively identify and translate client needs into Black Box solutions. Monitors the marketplace to identify trends, advances and shifts in customer/channel/competitor strategies. Passionate and enthusiastic involvement in all aspects of team management as well as direct interaction during the sales process with prospects, customers and partners; foster teamwork and create a positive work environment for a geographically distributed sales force Identify and forecast potential sales opportunities for company supported products and services for the aggregate team. Develop team of sales professionals as business continues to grow and ensure team is aligned with specific objectives required for success. Responsible for the Govt. PSU relationship and demand generation activities with Consulting organization Education/Experience Requirements: Engineering degree or similar with minimum 8-10 years of relevant sales experience selling IOT,KVM or AV solutions (at least one) Industry experience across any two of these verticals is required - Government and Defence, Military, Mining, Broadcast, Data Centres, Utility or Retail , Transportation Proven success driving consistent revenue growth year-over-year Solid track record of managing and leading best-in-class sales teams Related experience in Northern India markets required Ability to travel frequently. Having experience of arranging PoC/demo in individual capacity will be added advantage. Job Qualifications, Knowledge and Skill Sets Good leadership skills excellent English written and oral communication skills with ability to build strong customer and employee relationships. Proven history of success driving sales and business growth within a turnaround environment. Proven ability to develop and implement a Channel Program within the North India region. Strong presentation and negotiation skills; demonstrate creative approach to both hunting and farming. Strong working knowledge of current and changing company products and service offerings; ability to maintain industry/competitor knowledge Good understanding of business financials, P&L statements and ROI analysis , AR management Strong organizational skills to multi-task demanding priorities; effective use of resources to deliver customer results Ability to understand customer buying processes and drivers to align sales approaches Ability to establish and maintain CXO level relationships with customers in key markets Strong business acumen and operating experience, particularly in the areas of sales forecasting, financial planning, budgeting and the identification and implementation of sales programs and solutions designed to address customer needs Solid skills utilizing and leveraging a CRM tool such as Salesforce.com.

We are looking for a highly motivated Key Account Manager to join our team. In this role, you will manage and grow relationships with strategic customers in the bioprocessing and life sciences sectors. You will be responsible for driving business growth, managing account relationships, and positioning Cytiva s innovative solutions to meet customer needs. What You Will Do: Account Growth & Market Share: Drive market share growth through effective territory planning, account management, and value-based selling. Achieve sales targets and contribute to the broader company goals by promoting Cytiva s portfolio of bioprocess and life sciences solutions. Customer Engagement: Actively engage with customers to understand their research and bioprocessing needs, challenges, and business goals. Leverage Cytiva s product offerings to deliver tailored solutions that exceed customer expectations and accelerate discovery and production processes. Solution Development: Collaborate with technical specialists and cross-functional teams to understand customer workflows, identifying opportunities to develop and support solutions that address customer needs while leveraging the full breadth of Cytiva s portfolio. Account Relationship Management: Build and manage relationships with decision-makers at various levels within customer organizations. Drive customer satisfaction through regular engagement, understanding their strategic goals, and positioning Cytiva as a trusted partner. Sales Forecasting & Reporting: Utilize CRM tools (Salesforce.com) to manage customer insights, accurately forecast sales, track performance, and identify areas for improvement. Maintain a clear view of the sales funnel and report on account status and growth opportunities. Negotiation & Contract Management: Lead negotiations for pricing, contracts, and agreements with key accounts, ensuring both customer satisfaction and Cytiva s business objectives are met. Who You Are: Educational Background: Bachelors degree or higher in Life Sciences, or a related field, or equivalent industry experience. Experience: A minimum of 3-6 years of sales experience in the life sciences, bioprocessing, or related industry. Proven ability to manage complex accounts and drive business growth in a B2B sales environment. Customer-Focused: Demonstrated ability to build strong relationships with both customers and internal teams, engaging in consultative sales and creating customized solutions that meet customer needs. Sales Expertise: Ability to manage and close sales cycles, forecast accurately, and achieve sales targets. Experience in leveraging CRM tools (Salesforce.com) for customer relationship management and sales forecasting is a plus. Communication & Presentation Skills: Excellent verbal and written communication skills in English. Strong technical presentation skills, with the ability to articulate complex product details in a customer-friendly manner.

Profile Summary We are looking for a skilled Business Analyst specializing in Salesforce Revenue Cloud, with hands-on experience in CPQ and Billing modules. The ideal candidate will gather and translate business requirements into scalable Salesforce solutions that align with enterprise goals. This role involves extensive interaction with cross-functional teams to ensure successful implementation of revenue management processes including billing, invoicing, and financial reporting. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document detailed business requirements for CPQ and Billing modules Lead workshops and discussions to define current and future business processes Create functional specifications, user stories, and acceptance criteria for Salesforce Revenue Cloud implementation Coordinate User Acceptance Testing (UAT) and validate solution functionality Support change management and training activities for end users Define performance metrics and track adoption of Salesforce Billing and CPQ modules Required Skills (Mandatory) 46 years of experience in Salesforce with specialization in Revenue Cloud (Billing and CPQ) Proven experience configuring Salesforce CPQ: product catalog, pricing, discounting, approval workflows, and contract lifecycle Experience with Salesforce Billing: invoicing, revenue recognition, financial reporting Deep understanding of sales processes, billing cycles, and revenue recognition standards Proficiency with Salesforce Lightning and declarative tools Experience working with custom configurations and process automation Strong communication and analytical skills with attention to detail Required Skills (Good to have) Knowledge of Apex, Visualforce, and Salesforce APIs Experience integrating Salesforce CPQ and Billing with ERP systems (SAP, Oracle) Salesforce certifications related to CPQ, Billing, or Platform App Builder Familiarity with Agile/Scrum methodologies and tools such as Jira/Confluence

Minimum 5-7 years of experience in Salesforce Experience Cloud Lightning Flow experience best practices integration Develop various Salesforce cloud applications (Service Cloud & Experience Cloud) Work on all the phases of Software Development Life Cycles: design, development, unit testing, deployment, production support (agile/iterative experience required) Create users, roles, public groups, and implement role hierarchies, sharing rules, and record level permissions to manage sharing access among different users Develop and configure various reports and report folders for different user profiles based on the need in the organization Integrating salesforce.com with other external applications using SOAP, REST APIs Create page layouts, search layouts to organize fields, custom links, related lists, and other components on detail pages Use SOQL and SOSL within governor limits for data manipulation needs of the application using Force.com Explorer Develop customized solutions within the Salesforce platform Manage daily support and maintenance of internal Salesforce instance Communicate with stakeholders and other developers to design cohesive project strategies to ensure effective collaboration throughout all phases of development, testing, and deployment Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements, company objectives, and innovative ways to meet mission goals successfully Interact directly with stakeholders, managers, and end-users, as necessary, to analyze project objectives and capability requirements, including specification for interfaces, customized applications, and interactions with internal Salesforce instances

Position: SFDC Functional Analyst Job Description: What you ll be doing: Proactively seek out and identify needed system changes. Proactively gather feedback from users. Manage system changes without interruption to the user. Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation. Gather requirements from end users. Modify the system to increase benefits and usability. Manage the change control process and Change Management Committee if appropriate. Manage all processes that impact / relate to Salesforce.com. Manage new releases of SFDC and efficiently roll out new features. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Create custom objects when necessary. Handle on-going customization/ alteration of Salesforce.com. Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment. Create new reporting capabilities and respond to ad hoc reporting requests as needed. Provide support functions as needed. Provide sales and financial data to company executives. Maintain System, Security and Integrity - Map salesforce.com hierarchy and territories in response to personnel changes. Reassign Accounts, Contacts, and Opportunities in response to personnel changes. Grant/ remove and maintain user licenses. Maintain security including sharing rules and security levels. Design, Create and maintain user roles, profiles and hierarchies. Monitor application storage usage and archive data as needed. User Assistance, Training, Adoption and Satisfaction - Create and administer training to existing or new users/groups. Provide one to one training to end users on an on-going basis. Expand use of Salesforce.com attend planning meetings, assist with determining if /how salesforce.com can be used in new ways as opposed to purchasing a new internal system. Assist sales management to create processes in salesforce.com to help monitor activities, trends, sales and leads. Communicate regularly with user base regarding new features, enhancements and changes to the system. Monitor usage and mentor users/groups needing assistance. Continually seek ways to further enhance the end-user experience. Be the company SME on Salesforce.com. Process Creation, Documentation and Maintenance Document company processes and workflows. Develop process documentation and field maps. Create new processes and associated reporting. Data Quality, Migration and Maintenance - Assist with migration from older systems/processes into Salesforce.com. Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate. Import data as appropriate. Monitor and manage exception logs for back end system integration with SFDC. Manage duplicate records. Monitor and improve data quality. Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow. Report and Dashboard Creation and Maintenance - Create and maintain dashboards. Create and maintain reports including folder maintenance. Develop complex, macro driven reports to summarize system information for Senior Management. Build and manage report folders for reps to improve sales efficiency. What were looking for: Candidates must possess a minimum of 6 years of professional experience in the web development field. Within this period, at least 3 years should be dedicated specifically around AWS environment. Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology