611 Revenue Management Jobs - Page 4

Eurofins Assurance India Pvt Ltd is a prominent certification body offering Audit & Certification, Inspections, and various services across the sustainable supply chain spectrum. Our mission is to assist customers in mitigating risks within their supply chain and ensuring benchmarking performance in operations, processes, systems, people, or capabilities. Regardless of the industry sector you belong to, such as Food, Cosmetics, Consumer products, or Health care, our global auditor and technical expert network are dedicated to minimizing your risks concerning supply chain and distribution flows, including Regulatory and Industrial standards. We maintain accreditations for numerous industry standards/memberships to cater to the entire supply chain efficiently. As a Business Controller at Eurofins, your responsibilities will include creating business plans for the company/business unit, leading the preparation of the Annual Budget, and analyzing various expenditure heads to ensure alignment with the annual budget. You will be managing financial forecasting processes, budgets, consolidation, and reporting, while ensuring compliance with local and international GAAPs. Upholding effective internal controls and adherence to regulatory laws for financial and tax reporting will be a key aspect of your role. Additionally, you will oversee the controlling function for the company's operational activities, including revenue and sales growth, expense control, and financial goal management on a monthly, quarterly, and annual basis. It is crucial to maintain compliance with relevant domestic and international regulations by implementing structured policies, processes, and procedures. Directing and supervising all aspects of the Finance & Accounting functions within the organization will also be part of your responsibilities. Qualifications: - MBA Finance / CA with a minimum of 8-10 years of experience as a Business Controller. In addition to the qualifications mentioned above, the ideal candidate should possess the following behavioral skills: - Proficient in Managing People through planning, decision-making, facilitating, and process improvement. - Strong Planning/Organizing skills to prioritize and plan work activities efficiently. - Sound knowledge of budgeting, accounting, and financial controls. - Effective Communication Skills and proficiency in MS-Excel. - Previous working experience in an MNC environment is preferred, with exposure to reporting under IFRS standards. Join Eurofins Assurance India Pvt Ltd and be part of a dynamic team dedicated to ensuring the integrity and efficiency of supply chain operations through meticulous financial management and control.,

The role of Bangalore Game Operations Experienced (Individual Contributor) involves developing and implementing revenue strategies, which includes in-game sales, promotions, and pricing strategies. You will be responsible for regularly reporting, monitoring, and analyzing key revenue metrics, as well as designing revenue forecasts to drive revenue performance in order to achieve business targets. Moreover, overseeing operations of the in-game store, including content updates and promotional activities, will be part of your responsibilities. You will need to conceptualize and execute new revenue events to enhance revenue metrics, in addition to effectively executing revenue plans through collaboration with stakeholders and internal teams. Gathering comprehensive feedback from local users and developing a strong understanding of their needs and preferences will also be crucial for this role. The ideal candidate for this position should possess a Bachelor's Degree or higher in a finance, business, engineering, or related field, along with a minimum of 2 years of relevant experience in revenue forecasting and management, preferably from the gaming industry. Proficiency in analyzing large datasets and extracting key insights to build revenue strategies is essential. A solution-oriented mindset with a strong ability to make data-driven decisions and solve problems effectively is required. The ability to manage and prioritize multiple revenue-related projects effectively is also a key requirement. Fluency in one of the local languages in India, preferably Hindi, is needed to effectively engage with local players. A strong passion for gaming and a deep understanding of the gaming ecosystem will further enhance your suitability for this role.,

About the Role: We are looking for a Senior Zuora Developer with at least 4 years of hands-on experience to join our growing team. This is a technical role focused on building, customizing, and maintaining scalable solutions within the Zuora Billing and Subscription Management ecosystem. Youll work closely with finance, operations, and engineering teams to drive automation, optimize billing workflows, and ensure system integrity. This role is onsite , with one day of work-from-home flexibility per week . Candidates must be based in Bengaluru or Kolkata . Key Responsibilities: Zuora Development & Workflow Design Design and implement Zuora workflows using features such as Lambda functions, object queries, and liquid templates. Leverage Zuoras advanced capabilities to automate subscription and billing processes. Quote-to-Cash Execution Build and manage end-to-end workflows for subscriptions, renewals, amendments, and cancellations. Technical Customization Configure and customize solutions using Zuora REST APIs, ZOQL, custom objects, and templates. Manage Zuora product catalog, notifications, invoice templates, and security settings. Data & Integration Management Perform data migrations and manage data quality within Zuora. Support system integrations across Salesforce, ERP, and other platforms. Stakeholder Collaboration Collaborate with cross-functional teams to gather requirements, troubleshoot issues, and implement best-in-class billing solutions. Qualifications: 4+ years of experience in Zuora development with deep understanding of subscription billing and order-to-cash processes. Proficiency in Zuora REST APIs, workflows, ZOQL , and custom object development . Experience in handling product catalogs, callouts, and data exports . Familiarity with Salesforce, CPQ, and ERP integrations . Understanding of finance or accounting processes related to billing. Experience with Zuora Revenue or Zuora certification is a strong plus. Why Join Us: Be a key contributor in a global transformation initiative. Work in a structured, collaborative environment with technical autonomy. Enjoy stable work-life balance with onsite presence and 1-day WFH flexibility. Be based in Bangalore or Kolkata while working on global projects.

As a Revenue Analyst, you will play a crucial role in managing the brokerage and commission processes for various financial products like mutual funds and insurance. Your expertise in numbers and Excel skills will be essential in ensuring the seamless flow of revenue while maintaining accuracy and standardization. By collaborating with internal teams and focusing on process improvements, you will not only resolve discrepancies but also enhance efficiency in revenue management. Your key responsibilities will include handling revenue inflows and outflows, managing margins according to planned budgets, and resolving any discrepancies or escalations effectively. You will also be responsible for preparing detailed MIS reports, offering insights on revenue distribution and trends, and identifying opportunities for process automation to streamline operations. To excel in this role, you should possess a Bachelor's degree in Finance or Accounting, with CA preferred, along with at least 2 years of experience in revenue management within the financial services industry. Strong communication skills in English and Hindi, advanced Excel proficiency, and excellent analytical abilities are essential. Attention to detail, problem-solving skills, and the ability to collaborate effectively with cross-functional teams will be crucial for success. Ideally, you will have experience in wealth management, banking, or distribution businesses, and a basic understanding of GST processes. This role is based in Chennai and requires your presence in the office full-time. If you are looking to gain valuable insights into the fintech ecosystem while making a significant impact on revenue management, this role might be the perfect fit for you.,

As a Manager Corporate Services, you will be responsible for overseeing various key functions within the finance department to ensure accurate financial reporting, compliance with accounting standards, and effective internal controls and risk management processes. Your role will involve collaborating with internal stakeholders, managing a team of accountants and finance executives, and providing strategic insights to support decision-making. Your main responsibilities will include: - Preparation and finalization of financial statements in accordance with IND AS - Coordination with auditors for timely completion of audits - Overseeing consolidation of group financials - Establishing and strengthening internal financial controls and process controls - Monitoring revenue recognition and controlling expenses - Leading and managing a team of accountants and finance executives - Collaborating with internal departments and senior leadership for financial strategy alignment Key Skills & Competencies required for this role: - Strong knowledge of IND AS, Companies Act, Taxation, and Accounting Standards - Hands-on experience in financial reporting, consolidation, audits, and internal controls - Proficiency in Netsuite ERP - Excellent analytical, communication, and leadership skills - Ability to work under strict timelines and meet deadlines Qualifications: - Chartered Accountant (CA) certification - Additional certifications in IFRS/IND AS/Internal Controls are preferred If you are a detail-oriented finance professional with a strong background in financial reporting, compliance, and team management, and possess the required qualifications and competencies, we encourage you to apply for this challenging and rewarding Manager Corporate Services position.,

As the IT liaison supporting the finance areas in Workday, you will collaborate with global stakeholders to understand business needs and translate them into Workday system requirements. Your responsibilities will include performing Workday administrative functions such as security maintenance, business process configuration, tenant configuration, and support for integrations while ensuring adherence to Workday best practices like data governance, security, and compliance. You will collaborate across the business to understand requirements, configuration, and testing of Workday solutions for varying business problems. This may involve business process updates, custom validations, condition rules, and calculated fields to optimize the use of Workday. Additionally, you will assist in creating and editing different types of Workday custom reports, dashboards, worksheets, and discovery boards. Your role will also involve evaluating current policies continuously and recommending process improvements. You will demonstrate expertise in the implementation of Workday applications, specifically revenue management, time entry, procurement, and adaptive planning. As a technical expert, you will lead the maintenance of the Workday platform, identifying, troubleshooting, and resolving issues related to Workday financials functionality with minimal oversight. In this position, you will respond quickly to complex situations, resolve technical system issues, and make recommendations for improvements. You will coordinate testing, deployment, and maintenance of system updates and enhancements. Moreover, you will develop user procedures, guidelines, and documentation to support training, knowledge transfer, and change management, as well as maintain reports, dashboards, and documentation to aid in business operations and decision-making. Working autonomously with a focus on individual tasks, you will seek assistance for difficult or complex issues and may receive general guidance on new assignments. Utilizing established procedures and methods to solve issues, you will also employ creative problem-solving when necessary. Your role will involve diagnosing, documenting, and resolving complex procurement issues from functional, administrative, and operational perspectives, reviewing business processes, and advising businesses on system services within the Workday application. Additionally, you will perform business analysis and compose clear, comprehensive functional requirements while monitoring the Workday community for updates and researching issues or questions promptly.,

The position of Sales & Marketing Management Assistant at Four Points by Sheraton Jaipur City Square requires you to assist in leading the property's segmented sales effort, such as group, transient, association, corporate, etc. You will play a key role in implementing the segment sales strategy to achieve revenue goals and ensure guest and employee satisfaction. Your responsibilities will include conducting day-to-day sales activities with a focus on establishing long-term customer relationships to meet property sales objectives and personal booking goals. To be considered for this role, you should possess a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university, along with 3 years of experience in sales and marketing or a related field. Alternatively, a 4-year bachelor's degree in a relevant major, along with 1 year of experience in sales and marketing, will also be considered. Your core work activities will involve collaborating with the sales leader to understand and implement the sales strategy for the segment. You will assist in developing and executing sales strategies, maximizing revenue potential, managing sales activities, analyzing sales and financial data, and ensuring exceptional customer service. Building successful relationships with key stakeholders, both internal and external, will be crucial to your success in this role. As part of the Marriott International family, Four Points by Sheraton promotes an inclusive and diverse work environment where every associate is valued. If you are passionate about delivering excellent customer service, building strong relationships, and contributing to a welcoming team culture, we invite you to join us and be a part of our united community. Embrace the opportunity to work with a global team, fulfill your potential, and provide guests with the uncomplicated hospitality experience they seek.,

Min exp 8 years in pricing strategy, revenue optimization, revenue management Should have good analytical skills Need people from BIG 4 or consulting firms only Budget-40 lpa Mumbai location Drop cv on supreet.imaginators@gmail.com

A Sales Support Manager oversees the support operations for a sales team, ensuring they have the resources and information needed to perform effectively . This role involves managing customer inquiries, maintaining client relationships, handling sales documents, preparing reports, and fostering collaboration between sales and other departments. Key Responsibilities: Managing Sales Operations: Overseeing the daily operations of the sales support function, including resource allocation and workflow management for activities like order processing, RFP responses, data collection, and report preparation. Customer Relationship Management: Handling customer inquiries, maintaining and updating customer records, and resolving customer issues, often acting as a liaison between the sales team and clients. Sales Support Activities: Assisting with sales order processing, invoice management, and sales document preparation. Performance Management: Monitoring sales team performance, providing data and reports to help them meet targets, and contributing to sales forecasting. Team Leadership: Leading and mentoring the sales support team, providing training, and ensuring the team has the necessary skills and resources. Collaboration and Communication: Facilitating communication between the sales team, other departments, and clients, and ensuring smooth coordination of sales activities. Process Improvement: Identifying areas for improvement in sales support processes and implementing solutions to enhance efficiency and effectiveness. Sales Support Strategy: Developing and implementing sales support policies and procedures, and contributing to the overall sales strategy. Role & responsibilities Preferred candidate profile

Job Title: Delivery Head Location: Noida Experience: 15+ Years Employment Type: Full-Time About Qualtech Edge: Qualtech Edge is an ISO 9001:2008 certified IT Software & Product Development company focused exclusively on the BFSI domain . Though we are a 22-year-old organization , we continue to operate with a startup mindsetagile, innovation-driven, and growth-focused . We have successfully delivered large-scale digital transformation and lending solutions to reputed Indian and multinational BFSI clients Our product miFIN is widely used by various NBFCs and Banks for end-to-end management of their Lending and Leasing businesses. With a highly skilled team, deep domain expertise, and a client-first mindset, Qualtech combines people, processes, and technology to solve real business challenges and deliver measurable ROI. Our leadership comprises professionals from IITs , Citigroup , Infosys , Barclays and other top institutionsforming the DNA of an organization built on excellence, ownership, and agility. We invite high-performing professionals who believe in ownership, innovation, and speed to be a part of Team Qualtech and shape our next exponential phase of growth. Know more: www.qualtechedge.com Overview of the Role: We are looking for a seasoned and strategic Delivery Head for our IT Services business, to lead account growth, project execution, and client success across BFSI engagements. This leadership role involves overseeing cross-functional delivery teams, ensuring financial health (revenue, margin), and maintaining high service quality while nurturing long-term client relationships. Key Responsibilities: 1. Project Delivery Management Lead the execution of complex, multi-location IT projects within BFSI using Agile and/or Waterfall methodologies. Guide Project Managers in detailed planning, milestone tracking, quality assurance, governance and client communication. Ensure timely and high-quality delivery while managing risks, dependencies, and escalations proactively. 2. Revenue Management Own revenue growth targets for assigned accounts by tracking forecasts vs. actuals. Identify cross-sell/up-sell opportunities and convert them into new revenue streams. Partner with sales, pre-sales, and product teams to craft solution-oriented client proposals. 3. Margin Management & Cost Optimization Maintain healthy gross margins by ensuring optimal resource allocation, lean delivery, and cost control. Detect early signs of margin slippage and implement preventive actions such as re-scoping or resource optimization. Drive automation and delivery efficiency initiatives to lower cost per project. 4. Team Leadership & Resource Management Lead large delivery organizations including PMs, Developers, QA, Architects, and Business Analysts. Build a high-performance team culture through mentorship, goal setting, and accountability. Own team hiring, engagement, performance management, and succession planning. 5. Client & Stakeholder Management Act as the single point of contact for senior client stakeholders and executive sponsors. Lead governance calls, QBRs, and strategic reviews to ensure stakeholder alignment and satisfaction. Ensure transparency and timely communication on project progress, risks, and milestones. 6. Process Excellence & Methodology Champion adoption of delivery frameworks and tools that ensure repeatability, quality, and audit readiness. Standardize delivery operations and ensure process maturity across accounts. Encourage retrospectives, innovation days, and cross-team learnings for continuous improvement. 7. Rate & Contract Management Lead contract discussions (Fixed-Price/T&M) and rate negotiations with clients and vendors. Ensure commercial agreements are aligned with delivery scope and financial goals. Monitor SoW compliance and ensure avoidance of scope creep or unbilled work. 8. BFSI Domain Leadership Ensure BFSI compliance, regulatory alignment, and domain-specific value delivery. Act as a domain advisor to internal teams and external clientsespecially across lending, insurance, and digital banking functions. Leverage domain understanding to design and recommend scalable solutions to clients. Qualifications & Skills: 15+ years of experience in IT delivery leadership roles, with 5+ years managing large programs and teams. Proven track record of leading 200250+ team members across multi-client, multi-project engagements. Strong grasp of project financials, including revenue planning , P&L management , and cost optimization . Expert in Agile & Waterfall delivery methodologies and associated governance models. Deep domain expertise in Banking, Lending, Insurance , or Digital Financial Services. Strong proficiency in MS Office tools including Excel, PowerPoint, Word, and MS Project. Hands-on experience managing Fixed-Price and T&M projects and client contracts. Excellent leadership, negotiation, and client relationship management skills. Candidates from the Infrastructure domain will not be considered. Why Join Us? Operate in a startup culture backed by 22 years of industry stability. Opportunity to own delivery, client relationships, and P&L at a strategic level. Be part of Indias leading BFSI-focused IT and product development company . Collaborate with a visionary leadership team and a high-performing technical performing technical workforce. Drive digital transformation and real impact in the BFSI sector.

As a Cluster Relationship Manager at Niva Bupa Health Insurance Company, your role is crucial in identifying opportunities for improvement across customer service, underwriting, and claims processes. You will be responsible for ensuring a robust Management Information System (MIS) architecture for both pre-sales and post-sales activities. Collaborating with the operational team, you will co-create and implement strategies aligned with the distribution strategy of the company. Your key responsibilities include building relationships in the region, reviewing performance periodically, and engaging with partners to establish operational specifications. By monitoring operations and recommending product strategies, you will contribute to revenue growth and profitability. Additionally, you will work closely with the regional team members to develop a common agenda and scorecard, ensuring alignment with the overall business plan. Interacting with key management members and partners, you will oversee business reviews, address deviations from the plan, and handle escalated issues to ensure smooth operations and continuous improvement in revenue generation. Your role will also involve suggesting reward and recognition platforms for bank partners" employees and leading the implementation of sales promotions to maximize marketing spends. Furthermore, you will collaborate with the training department to deploy programs, identify trainers, and deliver training to build the capacity of the sales force in the region. Your focus will also include recruitment and retention planning, implementing rewards and recognition activities, and coaching subordinates to develop a robust sales force and achieve potential sales targets. Key performance indicators for this role include Gross Written Premium (GWP) for new and renewal business, compliance, audit adherence, and claim management. The ideal candidate for this position should hold a graduate or postgraduate degree, preferably an MBA, and have 6-8 years of experience in Life Insurance, General Insurance (Bancassurance only), Relationship Management, or Investment & Wealth Advisory within the banking sector. Join us at Niva Bupa Health Insurance Company and be a part of our exciting growth journey towards achieving more than 10000 Cr GWP by 2027. As a certified Great Place to Work, we are committed to creating a collaborative and innovative work environment where you can contribute to the success of the company while developing your skills and expertise.,

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelors degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions. Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity. Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support. Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties. .

Role & responsibilities Proven track record of multiple successful implementations of Oracle RMCS. Must have strong understanding of Oracle RMCS and other Cloud modules Database Schemas. Good to have Oracle Subscription Management knowledge. Relevant experience in implementation and support of Oracle cloud financials GL, and AR. Ability to Translate desired business outcomes into functional and technical design solutions. Know conversion strategies and methodologies, knows ADI, Web ADI, discoverer and GL and reporting tools. Know RMCS API and File Integrations to connect with upstream and downstream systems. Develop and maintain solution design, testing results and relates documents for Oracle RMCS. Ability to work in distributed teams and develop multi-level relationships. Excellent verbal and written communication skills, tailoring to audiences.

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Job Title: FA Senior Officer Grade: 09 Job Summary: The Incentive FA Senior Officer is responsible for calculating or auditing Contractual payouts or Incentive adjustment refunds for any amounts owed to the customer. He/ She must be highly proficient in using MS Access and Excel and should have strong process knowledge. Additionally, he/she will be responsible for communicating information and clarification to site Management team, Senior Leadership, Customer, Pricing, FA, Business Development, and Brokerage team. Job Duties: Identifies specific issue with weekly and deferred incentives. Communicate with Customer, Business Development, Brokerage and Revenue Management Team. Updates the management team on the status of the worked done on daily basis. Increase in velocity of Enterprise Incentive adjustment. Knowledge of Advance excel and Access to handle critical data. Strong analytical skills and attention to detail. Proper coordination and continuous follow up with stake holders. Good communication skills, written and verbal. Works with internal and external customers to ensure incentive issue is resolved. Calculates and processes incentive rebates to remedy the impact of the identified incentive issue. Explains in detail the calculation methodology to the sales force so they can present to the customer. Calculates/ Audits estimated future deferred incentive obligations based on current volume/revenue data. Monitors and maintains timing of accrual reversals to coincide with payments. Explains significant variances in accruals and payments. Controls and assigns incoming incentive contracts. Creates various journals for the General Ledger. Manages vendor number requests. Calculates various special projects. Imports and balances TSOA accrual information. Should be able to deliver in challenging situations. Prerequisite : Bachelor s Degree - Finance Accounting (preferred). Eye for detail and should meet stiff deadlines. Have an excellent attendance track record. Self-Driven. Strong Customer Orientation, understanding customer services issues. Incentive process knowledge is mandatory. Additional Notes: Once the employee is selected for the position, he/she cannot cancel the job transfer. If the employee who has been selected has any pre-approved leaves for the later months, then it must be approved again by the new team Supervisor/Manage.

Roles and Responsibilities Analyze market trends, competitor activity, and customer needs to inform strategic planning decisions. Manage distribution network, ensuring effective partner relationships and sales performance. Develop and execute growth strategies for assigned regions to drive business expansion and revenue growth. Collaborate with cross-functional teams to develop innovative solutions for clients insurance needs. Identify opportunities for process improvements and implement changes to increase efficiency. Desired Candidate Profile 15-25 years of experience in insurance industry with a focus on Tied Agency/Business Partner channel management or similar role. Age not exceeding 45 years. Proven track record of driving business growth through strategic partnerships and relationship building. Strong understanding of distribution management principles, including channel development and optimization strategies. Excellent analytical skills with ability to interpret data-driven insights into actionable recommendations. Role: Regional Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate PG: Any Postgraduate

As a Brand Manager at NoBrokerHood, your primary responsibility is to generate sales and address customers" concerns related to marketing and advertising. You will act as a vital marketing extension for brands, consistently exhibiting a Customer-First approach. Your key tasks will involve identifying potential brands and companies, facilitating client onboarding, and ensuring the retention of existing clients. Throughout the onboarding and retention processes, you will be actively engaged in campaign planning and execution based on client briefs. The role of a Brand Manager encompasses two main areas of focus: 1. Conducting daily research on relevant brands, analyzing their marketing expenditure trends, and understanding their marketing strategies. 2. Managing relationships with clients or agencies on a regular basis to stay informed about their upcoming campaigns. Your responsibilities will include: - Identifying new brands and companies based on market trends and current advertisers. - Establishing connections with identified brands, companies, and agencies. - Understanding clients" businesses, identifying their marketing challenges, and gathering marketing campaign briefs. - Planning advertising campaigns based on briefs and obtaining client approval for execution. - Collaborating with internal teams to ensure campaign performance aligns with commitments. - Coordinating with clients for seamless campaign execution and reporting. - Achieving monthly/yearly revenue targets with defined input and output criteria. - Generating Daily Task Reports. - Balancing work hours between email/call responses and campaign planning/execution. - Cultivating enduring business relationships with clients to foster long-term partnerships. - Fostering a culture of high performance and innovation within the team. Desired Candidate Profile: - Communication: Proficient in English with excellent communication skills. - Agility: Ability to adapt to evolving business needs. - Motivation: Demonstrates a positive, proactive attitude and willingness to take initiative. - Data-driven: Shows a keen interest in analyzing performance data to develop actionable strategies.,

Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market Responsible for building rates, packages and hotel sales strategy information in the hotel(s) inventory systems The position makes pricing and positioning recommendations for market hotels Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory Position contributes to forecasts, budgets, weekly and daily projections Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities CANDIDATE PROFILE Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience CORE WORK ACTIVITIES Executing Revenue Management Projects and Strategy Manages room authorizations, rates and restrictions Manages function space authorizations, restrictions and rental Manages rooms inventory to maximize cluster rooms revenue Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue Releases group rooms back into general inventory and ensures clean booking windows for customers Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system Prepares sales strategy critique Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate Supports cluster selling initiatives by working with all reservation centers Uses reservations system and demand forecasting systems to determine, implement and control selling strategies Ensures property diagnostic processes (PDP) are used to maximize revenue and profits Initiates, implements and evaluates revenue tests Ensures compliance and participation in company promotions and eCommerce channels Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS) Understands the working relationship between sales, reservations and property management systems Participates in periodic regional reviews Promotes and protects brand equity Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions Establishes long-range objectives and specifying the strategies and actions to achieve them Demonstrates knowledge of job-relevant issues, products, systems, and processes Understands and meets the needs of key stakeholders (owners, corporate, guests, etc) Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales Creates long range forecast for rooms and catering by segment and updates forecast every period Creates weekly forecast for property operations and staffing purposes Conducts sales strategy analysis and refines as appropriate to increase market share for all properties Maintains accurate reservation system information Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals Generates updates on transient segment each period Assists with account diagnostics process and validates conclusions Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - for prescribed timeframes Prepares revenue and profit opportunity analysis Manages all revenue, profit and demand data associated with rooms and function space Develops and/or uses analytical tools and systems to maximize revenues and profit Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts Analyzes information and evaluates results to choose the best solution and solve problems Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information Generates and provides accurate and timely results in the form of reports, presentations, etc Building Successful Relationships Proactively develops constructive and cooperative working relationships with others, and maintains them over time Acts as a liaison, when necessary, between property and regional/corporate systems support Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Role: Financial Analyst Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate

Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High School diploma or G. E. D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Role: Sales Operations / Enablement Industry Type: Hotels & Restaurants Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Diploma in Mechanical PG: Any Postgraduate

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment Leads the leadership teams in the development and implementation of property-wide strategies Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations In addition, the General Manager builds relationships with key customers through personal involvement in the sales process The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Position serves as the principal interface with property ownership and establishes relationship as a business partnership Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units In addition, the position is responsible for sales and revenue generation for all units within the cluster CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area CORE WORK ACTIVITIES Leading Operations and Department Teams Sets goals and expectations for direct reports using the performance review process Identifies leadership management on the property Inspires and motivates team to achieve operational excellence Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results Managing and Sustain Sales and Marketing Strategy Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies Ensures focus is on proactive selling as well as reactive selling Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property s market position Managing Responsibilities with Property Stakeholders Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager s position as the point person for the owner Manages an effective balance between the owners interests and the company s interests Understands the owners perspective and ROI expectations Managing Profitability Identifies key drivers of business success and keeping the team focused on the critical few to achieve results Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market Champions change in order to insure property is profitable Maintaining Revenue Management Goals Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year Oversees the alignment of revenue strategies amongst the area properties Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy Managing Property Operations Holds staff accountable for successful performance Utilizes an open door policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters employee commitment to providing excellent service Managing and Conducting Human Resources Activities Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities Role: Hotel / General Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Any Graduate PG: Any Postgraduate

Position functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensures operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues, and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in management operations, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand's business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand's service vision for product and service delivery and ensures alignment amongst the property leadership team. Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities Observes service behaviors of employees and provides feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.

Position functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensures operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues, and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in management operations, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand's business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand's service vision for product and service delivery and ensures alignment amongst the property leadership team. Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities Observes service behaviors of employees and provides feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.

Position functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensures operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues, and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in management operations, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand's business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand's service vision for product and service delivery and ensures alignment amongst the property leadership team. Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities Observes service behaviors of employees and provides feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment Leads the leadership teams in the development and implementation of property-wide strategies Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations In addition, the General Manager builds relationships with key customers through personal involvement in the sales process The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Position serves as the principal interface with property ownership and establishes relationship as a business partnership Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units In addition, the position is responsible for sales and revenue generation for all units within the cluster CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area CORE WORK ACTIVITIES Leading Operations and Department Teams Sets goals and expectations for direct reports using the performance review process Identifies leadership management on the property Inspires and motivates team to achieve operational excellence Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results Managing and Sustain Sales and Marketing Strategy Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies Ensures focus is on proactive selling as well as reactive selling Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property s market position Managing Responsibilities with Property Stakeholders Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager s position as the point person for the owner Manages an effective balance between the owners interests and the company s interests Understands the owners perspective and ROI expectations Managing Profitability Identifies key drivers of business success and keeping the team focused on the critical few to achieve results Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market Champions change in order to insure property is profitable Maintaining Revenue Management Goals Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year Oversees the alignment of revenue strategies amongst the area properties Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy Managing Property Operations Holds staff accountable for successful performance Utilizes an open door policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters employee commitment to providing excellent service Managing and Conducting Human Resources Activities Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities Role: Hotel / General Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Any Graduate PG: Any Postgraduate

Position functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages, and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Leading Operations and Department Teams Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs), and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.

Functions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.