Retention Manager(Only Female)

3 - 5 years

2 - 4 Lacs

Posted:21 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

A Retention Manager in an IT company develops and implements strategies to keep existing customers and reduce churn by focusing on customer satisfaction, loyalty, and engagement

Required Candidate profile

Excellent Communicationlanning data-led churn reduction tactics and overseeing implementation in a customer-first manner.Monitoring relevant metrics for customer goals and keeping account overviews.

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Xperts Global Consulting

Consulting

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