Retail Operations Manager

0 years

9 - 12 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Manage daily showroom floor operations, displays, cleanliness, and ambiance as per VM guidelines.
  • Ensure excellent customer experience; handle premium customers, bulk orders, and escalations.
  • Supervise and guide sales, designers, and floor staff; manage shifts, duties, and daily briefings.
  • Drive sales targets, monitor conversions, ABV, and support lead closures and cross-selling.
  • Manage inventory, samples, and catalogues; ensure availability and proper upkeep.
  • Coordinate with backend, tailoring, installation, warehouse, and accounts teams for smooth order execution.
  • Ensure SOP compliance and timely reporting of sales, manpower, and operational issues.

Job Type: Full-time

Pay: ₹80,000.00 - ₹100,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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